Cons
1. No one meets you at the dock nor where the directors clear in the replies via email (they don't give you a phone number), so I spent an hour walking in circles with my luggage to find the place. If someone met you at the docks, that would increase the first-timer's experience 100%. We won't be flustered, sweaty, angry travelers upon arrival.
2. No breakfast, juice or coffee even though it's a B&B and even though there's a kitchen area on the 3rd floor near my room. The chairs and tables are covered.
3. Starting in the morning to the evening, workers are pounding, sanding, hammering, staining, painting, etc. during my entire 4-day stay. When I wanted to come take a nap after hours of walking the streets, there was massive or minor noise.
4. The shower water temperature changes from hot to cold while on. Not cool. There's also a non-working light socket in the shower right above you that's pulled out. It makes me feel like a camera could be there.
5. No maps. No restaurant recommendations. No verbiage in the room.
6. Pillows are super uncomfortable.
7. When you email the receptionist, rather than go down and climb back up the three flights of stairs for something, it takes an entire day for you to get your reply. I'm used to having the ability to hit "0" on the phone because there's a little piece of paper that tells you to do this.
8. Very picky last comment - get "Do Not Disturb" signs for doorknobs. Very easy to make.
Again, it felt like home my last day there, yet a few little tweaks could elevate what they offer.
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