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Hotel

Best Western Suites Columbus

(5 kms from Hollywood Casino Columbus)

Ranked 8 out of 48 best hotels in columbus

8.5
(793 reviews)

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Top Facilities

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King Suite with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    This rooms includes a TV with cable channels, microwave and refrigerator.

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    King Suite - Disability Access Roll in Shower

  • Max 4 Adults
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    This rooms includes a TV with cable channels, microwave and refrigerator.

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    Double Queen Suite with Sofa Bed

  • Max 5 Adults
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    This rooms includes a TV with cable channels, microwave and refrigerator.

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    Presidential Suite - Non-Smoking

  • Max 4 Adults
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    This rooms includes a TV with cable channels, microwave and refrigerator.

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    King Suite with Spa Bath - Non-Smoking

  • Max 4 Adults
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    This rooms includes a TV with cable channels, microwave and refrigerator.

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    Suite with Two Double Beds - Non-Smoking

  • Max 4 Adults
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    The suite offers a tea and coffee maker.

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    All Facilities for Best Western Suites Columbus

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
    Accessibility Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer.
    Room Amenities Hot tub, Tile/marble floor, Sofa bed, Heated pool, Air conditioning, Ironing facilities, Heating, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Tea/Coffee maker.
    Safety & security Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Daily housekeeping.
    Services & Extras Wake-up service, Wake up service/Alarm clock, Alarm clock.
    Media & Technology Radio, Cable channels, TV, Flat-screen TV, Telephone.
    Food & drink safety Physical distancing in dining areas.
    Reception services Express check-in/check-out, 24-hour front desk.
    General Free parking, Parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Pool and wellness Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool (all year), Fitness, Indoor pool.
    Transport Accessible parking.

    Guest Ratings For This Property

    8.5
    Based on 793 Reviews
    100% verified reviews

    Comfort

    8.83

    Cleanliness

    8.84

    Value For Money

    8.62

    Facilities

    8.56

    Reviewers Mention About Best Western Suites Columbus

    The Best Western Suites Columbus met all expectations with spacious rooms and hard-surfaced floors. The breakfast is well done and meticulously managed. The staff is helpful and the room was cleaned (Read More)after one night. The hotel is conveniently located, although road work can be bothersome. Some suggestions include an all-hours drink area and updating the rooms. The pool is popular but the hot tub was not working. Overall, the hotel is clean and well-maintained with friendly staff. The only issues were construction in the area and minor mold in the bathroom.

    Guest Reviews

    Green
    family with young children
    8.0
    Very good
    The room was great the staff was great the breakfast I was not pleased with because they never acc .
    The hot tub didnt work water was actually cold not hot. I was really disappointed with that being that I booked specifically for the hot tub and pool. There was scumb rings around the pool and hot tub indicating that it needs cleaning. The water actually didnt look clean it looked dark and cloudy. I wasnt happy about it at all.

    Published on 03 Jan 2024

    Robert
    young couple
    9.0
    Superb
    We always stay at this place driving from CT to MO.
    Breakfast was good. We were given a close room to the lobby on the first floor when we arrived. We had no issues with checking in very late at night. Parking was free and available. Room was clean and nice.
    Not the fault of the establishment, but fire doors in the hallway between the lobby and rooms made it difficult to move luggage from outside to room. Not aware that this is only solution to the requirement.

    Published on 29 Dec 2023

    June
    young couple
    9.0
    Superb
    Definitely plan to stay here again if visiting Columbus.
    Huge room, comfortable bed, good tv selection, good coffee 24/7, great free breakfast selection, friendly staff, big bath towels.
    The little gym cardio equipment in serious need of maintenance.

    Published on 24 Dec 2023

    Stacy
    group
    10.0
    Exceptional
    The staff was super friendly and the room was great!
    The breakfast was great and offered variety

    Published on 18 Dec 2023

    James
    family with young children
    9.0
    Superb
    Superb
    The place is very nice for the price u definitely get a bang for your buck renovations were impressive very very convenient off the highway couldn't ask to be in a better location definitely will be 1 of my go to places to stay when staying in Columbus
    No complaints the ice machine was a little ways away from my room but no biggie atleast it worked

    Published on 14 Dec 2023

    Tash
    family with young children
    8.0
    Very good
    Very good
    Everything met my expectations. Nice size room, room was clean, location is convenient to downtown and breakfast was good.
    Rooms not soundproof.

    Published on 10 Dec 2023

    Kimberly
    young couple
    10.0
    Exceptional
    Exceptional
    Clean room, good breakfast, courteous staff.
    N/a

    Published on 04 Dec 2023

    Brenda
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Everything
    N/A

    Published on 26 Nov 2023

    Ada
    with friends
    6.0
    Pleasant
    Amazing people, broken facilities.
    The hotel was clean, the beds were very comfortable, and the morning breakfast was tasty. When I walked into the atrium, i felt safe and comfortable. The front desk staff were very friendly and kind, as were the housekeeping staff. It was certainly not the staff's fault that the facilities were not functional. They were very apologetic.
    When we arrived, the elevator was broken. I had injured my ankle that afternoon and was faced with the choice of ether going up the stairs on my butt, or taking the broken elevator, which may or may not have gotten me to my floor. That still let the matter of our luggage to be dealt with. I was traveling with my companion for a hockey tournament for disabled players. My companion, who is autistic and has coordination difficulties, was forced to struggle up and down the stairs multiple times as he was fearful of being stuck in the out-of-order elevator. The front desk staff did their best to try to help accommodate us by looking at first-floor rooms, but none of them had 2 separate beds. The front desk staff allowed me to use the out of order elevator to get our heavy hockey equipment bags up to our room after advising me that it might not go up, might stop, or might malfunction at any time. Luckily for us, it did work, and I was able to use the elevator rather than crawling up the stairs. Another disappontment was that the hotbtub was not working properly during our visit. We brought it to the attention of a staff member, but he was not able to address the situation and seemed to have difficulty understanding what we were trying to explain to him. The hottub jets were so strong that when I sat next to one, water went up and over my head. I could not sit in front of a jet because when I did, water was sprayed all over me, as well as the other people sitting in the hotbtub. The hottub water was the same temperature as the pool water. There were several people trying to enjoy the hottub, and everyone had the same complaints. While the breakfast spread was tasty, I wish there had been vegitarian sausage or soy bacon available for my vegitarian companion. Overall, the staff who I worked with were amazingly kind, understanding, and helpful. However, that does not make up for the malfunctioning facilities.

    Published on 26 Nov 2023

    Jackie
    family with young children
    9.0
    Superb
    clean nice need take cash if need extra money pay on room instead after getting there having found a
    everything we all like stay i booked 2 rooms.
    nothing

    Published on 23 Nov 2023

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