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Caistor Hall

Stoke Road Caistor St. Edmund - Show on map

Ranked 14 out of 28 best hotels in norfolk

8.7
781 reviews

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Room Types Available

Deluxe Double Room
  • Max 2 Adults
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  • 3 Photos available
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle as well as garden views. The unit has 1 bed.

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    Standard King Room
  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

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    Suite
  • Max 2 Adults
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  • 6 Photos available
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    Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

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    Single Room
  • Max 1 Adult
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    The unit offers 1 bed.

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    Standard Twin Room
  • Max 2 Adults
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    The unit has 1 bed.

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    Guest Ratings For This Property

    8.7
    Based on 781 Reviews
    100% verified reviews

    Comfort

    9.13

    Cleanliness

    9.12

    Value For Money

    8.75

    Facilities

    8.59

    Reviewers Mention About Caistor Hall

    Caistor Hall received positive reviews for its clean rooms, comfortable beds, friendly staff, and delicious breakfast. Guests enjoyed the spa facilities, tasty food, and convenient location. Some not (Read More)ed a lack of overnight reception staff and noise from other guests. The disabled room was praised for its spaciousness and accessibility. Overall, guests expressed satisfaction with their stay and would consider returning in the future.

    Guest Reviews

    Mike
    young couple
    4.0
    Disappointing
    Cold! But a new boiler is only one of the problems here (and perhaps the easiest to fix)
    Staff friendly and wanted to offer good service, if somewhat undertrained.
    Our stay wasn't helped by the fact that the hotel boiler had broken down - however we weren't told this until we arrived, at which point it was too late to cancel and find somewhere else to stay. Our bedroom had been warmed with three oil-filled radiators, but the bathroom was icy cold as - understandably - they couldn't put an electric heater in there. The room itself had a lingering smell of stale smoke - whilst guests smoking in a room is not the hotel's fault, housekeeping not spotting it and airing the place is. The lack of heating notwithstanding, the hotel looks tired inside, with the public area carpets needing a good vacuum at the time of our stay. Dinner in the restaurant was good - the soup excellent - and the service friendly if somewhat slow. By the time dessert arrived we were so cold we left it and headed back to our room for a coffee. Breakfast the next morning was uninspiring - good porridge, dreadful coffee, the choice of fruit/yoghurt/pastries at the buffet sparse. Overall, having booked a 200 a night room at what looked to be a nice country house hotel, we were left disappointed by what actually seems to be primarily a low-budget wedding venue. Whilst retaining it's elegant frontage, the hotel needs investment in maintenance both inside and outdoors.
    (Read More)

    Published on 02 Jan 2024

    Adam
    group
    10.0
    Exceptional
    Highly recommend
    Incredibly friendly and welcoming staff, a home away from home.

    Published on 02 Jan 2024

    Anonymous
    young couple
    6.0
    Pleasant
    Pleasant
    everyone was very friendly
    our room was extremely cold and we had to ask for heaters

    Published on 30 Dec 2023

    Michelle
    young couple
    10.0
    Exceptional
    Our second stay to a most personal, friendly, dog and family friendly luxury hotel, excellent stay
    So close to our daughters house in a beautiful countryside setting but 5 miles or less from city center
    A fault that was soon Rectified an intermittent hot then cold shower but soon sorted very efficiently

    Published on 27 Dec 2023

    Annette
    young couple
    10.0
    Exceptional
    Amazing as ever. Food, staff, location, room.
    I love this place. This is now the third time I have stayed and it never fails to deliver. Gorgeous architecture, lovely decor and to top it all my absolute favourite shower gel!!
    I love everything about Caistor Hall

    Published on 27 Dec 2023

    Fabiana
    young couple
    10.0
    Exceptional
    Amazing hotel & amazing staff
    This hotel has the most attentive staff I have ever seen. My partner has Coeliac disease & a couple of allergies and they were absolutely amazing about it: they double-checked everything and he felt really safe to eat. The food is exceptional! They make everything from scratch, even the bread. The room was very comfortable, clean and impeccably decorated. We cannot wait to go back!
    There was nothing we did not like.

    Published on 24 Dec 2023

    Francis
    young couple
    8.0
    Very good
    Very good
    Staff were absolutely lovely. Wonderful big house. Breakfast was top notch
    Room was a bit cold.

    Published on 19 Dec 2023

    Sarah
    young couple
    9.0
    Superb
    A fantastic stay at Caistor Hall- we will be back!
    Fantastic stay. Everywhere is spotlessly clean, staff are friendly and welcoming and the rooms are lovely! Michelle at breakfast was so lovely, she really made our trip. Please tell her we said a huge thank you!
    There were some potholes that need filling on the driveway. Also, our bedroom didnt have a radiator/heated towel rail in the bathroom so it was a little cold in there!

    Published on 15 Dec 2023

    Maria
    young couple
    8.0
    Very good
    Very good
    Gorgeous building, warm welcome , friendly staff, excellent food & wine Beautiful soft furnishings
    Our bed ! It was awful . It was such a shame as it looked amazing but it was a nightmare to sleep on . The mattress sank in the middle terrible , making it impossible to sleep probably, I woke frequently due to back pain . The second night I actually spent the night on cushions on the floor ! Also on arrival I realised that the bathroom door wouldnt shut ,I reported it & was told it would be fixed the following day while we were out . This never happened.

    Published on 14 Dec 2023

    John
    young couple
    9.0
    Superb
    great hotel, great location ,
    Breakfast was very good and was hot. pastries were given to you but i would have preferred to choose my own. Room was lovely and very clean, walk in shower , water temperature was fine. Tea & Coffee facilities in room , would have preferred known named tea bags if i had a choice. Staff friendly and very helpful
    nothing

    Published on 14 Dec 2023

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