The pet fee was too expensive. Had to pay an extra $100 because 'conveniently' our pet room on the 3rd floor was not ready so that was $250 for a pet fee instead of an already high $150 fee. We drove all the way from Texas and tried to check in a early and instead of $50 early check in fee, we got another $100 added to our pet non-refundable fee and had to go to another floor or wait a couple of hours in the car until the room was ready. Who wants to do that after a long drive, especially with a pet? Not really buying that there was no rooms on the 3rd floor ready nor was I happy with the extra $100 pet fee for a total of $250 also charging $10 a day for parking in the open lot (or $15 in the parking garage) is not what I'm looking for when staying somewhere. Parking should be included. It is not like there were any activities going on to charge the fee to guests nor was there any other properties around for overflow and it is not a convention center. I asked for a luggage cart but was told the bell hops have to do it and stay with it and felt like it was forced on us then had to tip when we could have handled it ourselves. Walls are thin as well and no microwave in the room. Not sure we'll stay here again because spending an extra $300 for our stay, I can find some place cheaper on the pet fee and no parking fee. I do not mind paying a pet fee, but that was extreme. There's nice hotels closer to Downtown Branson that I'd look into next time or rent a cabin/chalet.
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