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Crowne Plaza Hotel Knoxville, an IHG Hotel

Downtown Knoxville (0 kms from Market Square)

Ranked 8 out of 47 best hotels in knoxville

8.6
(667 reviews)

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Top Facilities

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All Facilities for Crowne Plaza Hotel Knoxville, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Higher level toilet, Pet bowls, Facilities for disabled guests, Auditory guidance, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed.
Accessibility Toilet with grab rails.
Room Amenities Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Breakfast in the room, Vending machine (snacks), Kid meals, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services ATM/cash machine on site, Luggage storage, 24-hour front desk.
General Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing Cashless payment available.
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport Accessible parking, Electric vehicle charging station, Parking garage.

Guest Ratings For This Property

8.6
Based on 667 Reviews
100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.1

Facilities

8.9

Reviewers Mention About Crowne Plaza Hotel Knoxville, an IHG Hotel

The Crowne Plaza Hotel Knoxville received positive reviews for its friendly and professional staff. Guests enjoyed the comfortable and clean rooms, although one guest had to switch rooms due to a smo (Read More)ke smell. The breakfast buffet was recommended for its variety and freshness. Some guests mentioned that the walls were thin and noise from neighbors was heard. The hotel's location was praised for its proximity to restaurants and shops. The spacious and dog-friendly rooms were also appreciated. Overall, guests recommended the hotel for its excellent staff, convenient location, and comfortable accommodations.

Guest Reviews

David
with friends
9.0
Superb
Superb
Great location and great value.

Published on 03 Jan 2024

Tianjin80
young couple
10.0
Exceptional
What A Great Find
All of it.
Nothing. All was organized and convenient

Published on 27 Dec 2023

Emma
family with young children
7.0
Good
Overall good
Breakfast se
Breakfast ok, servers seems rushed

Published on 25 Dec 2023

Kyle
young couple
7.0
Good
Good
Cleanliness, not too crowded. Good breakfast
Very loud, thin walls, doors. Too much $ for what you get

Published on 18 Dec 2023

Charlie
young couple
6.0
Pleasant
Felt like we didnt have any privacy due to the walls being so thin.
Staff and location were awesome.
The walls are very thin. We could hear people in neighboring rooms moving around and having normal conversations.

Published on 13 Dec 2023

Anthony
with friends
10.0
Exceptional
Exceptional
The fitness area was amazing.
Couldnt find anything.

Published on 11 Dec 2023

Scott
young couple
10.0
Exceptional
We had a great time.
Your employees were so friendly and helpful
it rained that was not your fault.

Published on 03 Dec 2023

Sandra
family with young children
10.0
Exceptional
Great place to stay
Location was great right across street from Market square and easy walk to UT campus. Beds were very comfortable and room was very clean
Nothing

Published on 30 Nov 2023

Stephanie
young couple
8.0
Very good
Very good
Great location. Friendly staff
Rooms were small. My sheets were dirty yet were not changed for the next day. Walls were thin.

Published on 30 Nov 2023

Anonymous
family with young children
10.0
Exceptional
comfortable stay with nice restraunt and close to marketplace
location and cleanliness of hotel

Published on 08 Nov 2023

Crowne Plaza Hotel Knoxville, an IHG Hotel is featured in

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