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Crowne Plaza Jacksonville Airport, an IHG Hotel

North Jacksonville (4 kms from Catty Shack Ranch Wildlife Sanctuary)

Ranked 28 out of 44 best hotels in jacksonville

7.7
(671 reviews)

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Standard Room

  • Max 2 Adults
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    This room features a cable TV, small refrigerator, and tea- and coffee-making facilities.Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Premium King Room - High Floor

  • Max 2 Adults
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    This room is located on a private, key-card access floor. It includes a cable TV, small refrigerator, and tea- and coffee-making facilities.

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    Standard King Room

  • Max 2 Adults
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    This room features a cable TV, small refrigerator, and tea- and coffee-making facilities.

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    Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking

  • Max 4 Adults
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    This room features a roll-in shower, a tub with a bench and audible and visual alarms. A cable TV, small refrigerator, and tea- and coffee-making facilities are provided.

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    Standard Double Room with Two Double Beds

  • Max 4 Adults
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    This exterior room features a cable TV, small refrigerator, and tea- and coffee-making facilities.

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    One-Bedroom Suite with Sofa Bed

  • Max 4 Adults
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    This double room features a cable TV, seating area and air conditioning. A small refrigerator is also included.

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    Double Room with Roll In Shower - Disability Access/Non-Smoking

  • Max 4 Adults
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    This double room has air conditioning, a cable TV, and a small refrigerator.

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    King Room - Disability Access Roll in Shower/Non-Smoking

  • Max 2 Adults
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    This double room has air conditioning, a cable TV, and a small refrigerator.

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    Premium King Room with Communications and Mobility Accessible Tub

  • Max 2 Adults
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    Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

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    Standard Double Room with Two Double Beds and Pool View

  • Max 4 Adults
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    Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.

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    Standard King Room with Atrium View

  • Max 2 Adults
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    The unit offers 1 bed.

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    Standard Room with Two Double Beds - Pool View Second Floor

  • Max 4 Adults
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    The unit offers 2 beds.

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    All Facilities for Crowne Plaza Jacksonville Airport, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Heated pool, Air conditioning, Wardrobe or closet, Desk, Shallow end, Seating Area, Carpeted, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Snack bar, Restaurant, Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Shared lounge/TV area.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    General Parking, Private parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Pool and wellness Outdoor pool (all year), Outdoor pool, Outdoor pool (seasonal), Swimming pool, Swimming Pool, Fitness centre, Fitness, Sun loungers or beach chairs.
    Transport Accessible parking, Car hire, Shuttle service, Airport shuttle, Airport shuttle (free), Shuttle service (free).
    Shops Minimarket on site.

    Guest Ratings For This Property

    7.7
    Based on 671 Reviews
    100% verified reviews

    Comfort

    8.13

    Cleanliness

    8.16

    Value For Money

    7.78

    Facilities

    7.91

    Reviewers Mention About Crowne Plaza Jacksonville Airport, an IHG Hotel

    The front desk staff at the Crowne Plaza Jacksonville Airport was praised for being funny, friendly, and accommodating. One guest had an issue with their reservation, but the assistant manager worked (Read More) hard to resolve it and provided a comfortable room upgrade. The hotel was described as decent, with big rooms and courteous staff. The bar was particularly praised, with Carolyn being mentioned as an awesome and entertaining bartender. Overall, the hotel was recommended, especially for its proximity to the airport.

    Guest Reviews

    Diane
    young couple
    4.0
    Disappointing
    Disappointing
    The bartender/waiter was friendly quick & efficient. Unfortunately there were a few items on the menu that were unavailable since those ingredients were sent to the restaurant.
    Part of the furniture had thick dust left behind. The bathroom needs to be updated if the price point is to be fair. Only one bath towel per person for each night.

    Published on 04 Jan 2024

    Tonia
    young couple
    9.0
    Superb
    The room provided the comfort needed for our one night stay. We slept well and awoke rested.
    The staff was friendly and personable. The bed was very comfortable and there is a Starbucks on location.
    The shower head could be updated.

    Published on 01 Jan 2024

    Genleesa
    young couple
    10.0
    Exceptional
    Fabulous time
    The whole hotel is beautiful and nice. I loved the restaurant food was delicious.
    The elevator sounds like it's gonna break when you get on it.

    Published on 19 Dec 2023

    Delshawn
    young couple
    9.0
    Superb
    Superb
    The cleanliness the decent rates, the friendly staff
    Everything was fine

    Published on 13 Dec 2023

    Jamoyia
    solo traveller
    4.0
    Disappointing
    Got to do better
    Conveniently located
    Requested a king room and was given a standard 2 bed room with joined room which I felt unsafe especially since my joined door was unlocked when I entered my room. I didnt sleep the 4 hours I did stay because i kept hearing noises.

    Published on 11 Dec 2023

    Cummings
    young couple
    8.0
    Very good
    Very good
    Big,,,,,nice...good
    no microwav

    Published on 08 Dec 2023

    Donald
    young couple
    7.0
    Good
    ok
    Close to airport

    Published on 06 Dec 2023

    Brown
    young couple
    8.0
    Very good
    Very good
    The quiet location.
    The shower curtain was too small for the shower, so water would get all over the floor.

    Published on 04 Dec 2023

    Sirron
    review category business travellers
    2.0
    Very poor
    I wont be coming back to this location.
    Its hard to think about what I like when the staff are so annoying. They couldnt figure out how to check me in and told me I didnt pay so I had to have booking call them for them to understand. Then I tried to extend and they said I cant so when I left I get a notification that extended my booking after I left and booked a different hotel smh very annoying staff wont be coming back.
    Staff

    Published on 03 Dec 2023

    Martha
    young couple
    4.0
    Disappointing
    Sad, disappointed
    Location
    Broken bathtub drain, soap the size of a postage stamp, difficulty at check in

    Published on 02 Dec 2023

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