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Sheraton Jacksonville Hotel

Southside (0 kms from )
10605 Deerwood Park Boulevard

Ranked 34 out of 44 best hotels in jacksonville

8.6
226 reviews

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Room Types Available

Traditional, Guest room, 1 King
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.

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    Traditional, Guest room, 2 Queen
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    This air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

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    Club level, Executive Suite, City view
  • Max 4 Adults
    •

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    Featuring free toiletries, this double room includes a private bathroom with a bath or a shower. The spacious double room features air conditioning, a tea and coffee maker, executive lounge access, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.

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    Club level, Guest room, 2 Queen
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    Providing free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The quadruple room provides air conditioning, a tea and coffee maker, executive lounge access, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

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    Club level, Guest room, 1 King
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    View Deal
    Featuring free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The air-conditioned quadruple room features a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access and a wardrobe. The unit has 1 bed.

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    Executive Suite, 1 King, Alternate bed: sofa bed, Sofa bed
  • Max 4 Adults
    •

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    Offering free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The spacious air-conditioned quadruple room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.

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    Sheraton Jacksonville Hotel is featured in

    Guest Ratings For This Property

    8.6
    Based on 226 Reviews
    100% verified reviews

    Comfort

    9.02

    Cleanliness

    9.0

    Value For Money

    8.47

    Facilities

    8.88

    Reviewers Mention About Sheraton Jacksonville Hotel

    The Sheraton Jacksonville Hotel receives overall positive reviews. Guests appreciate the large and well-appointed rooms, though some mention that the carpet needs cleaning or replacing. The pool is d (Read More)escribed as wonderful and perfect for late-night arrivals. The hotel is commended for cleanliness and good service, while the gym and restaurant receive positive comments. Some minor issues mentioned include a lack of room cleanliness and missing towels. The friendly and helpful staff are highlighted, with specific mentions of Ryan, Crystal, and Michelle. The hotel's location and proximity to restaurants are also praised.

    Guest Reviews

    Hendenson
    young couple
    10.0
    Exceptional
    Exceptional
    Very nice staff! Me and my Girlfriend absolutely love this place
    We love this place no cap it's a great place to have room service and play around in the pool

    Published on 26 Dec 2023

    Abdallah
    group
    8.0
    Very good
    Very good
    Location and easy access from highway
    Reception and check in - took long time and I had to argue with them that I have two rooms booked while the lady at the reception insisted that I only booked one room. Long time to resolve!

    Published on 24 Dec 2023

    Nelson
    family with young children
    10.0
    Exceptional
    Beautiful and clean building brighten the center of a nice neighborhood
    The rooms were clean and well kept. The halls were also extremely clean. The grounds were well manicured.
    The TV remote control is a little clunky

    Published on 23 Dec 2023

    Nada
    young couple
    4.0
    Disappointing
    Probably Ok for a short business trip, otherwise avoid.
    Location.
    Not clean enough. Staff performance haphazard, some tried, some were lazy, not a great impression.

    Published on 23 Dec 2023

    Micah
    young couple
    9.0
    Superb
    Superb
    Clean and spacious room and excellent service. Staff was helpful. We were in town for knee replacement surgery and the walk in shower with bench was exactly what we needed. The room was roomy enough to easily get around with a walker.

    Published on 16 Dec 2023

    Wuttipong
    family with young children
    5.0
    Passable
    Passable
    Location
    Body wash was empty when I been there. Should be recheck before customer check in .

    Published on 29 Nov 2023

    Felicia
    young couple
    10.0
    Exceptional
    Amazing
    Everything was very nice! From the staff to the accommodations
    N/A

    Published on 14 Nov 2023

    Nikkia
    solo traveller
    10.0
    Exceptional
    Amazing Stay!!!
    Clean property, very accessible to Highway
    Pillows were too soft.

    Published on 06 Nov 2023

    Vanessa
    review category business travellers
    4.0
    Disappointing
    Disappointing
    Staff was very friendly and accommodating to resolve issues.
    The pad lock in my first room did not work and it took several times to get a new set of keys to work. It was after I had settled into the room and when I walked out for dinner that I discovered that the room door did not lock from the outside. The pad lock had a dead battery and I had to move to another room, which had a mildew odor that caused me to sneeze continuously. After having settled into my second room, I was then moved to a third room which was much more pleasant. The staff was very helpful to get me situated. Overall, it was disappointing, but I'm glad that the issue was resolved before I had gone to bed in the first room unaware of the unlocked door.
    (Read More)

    Published on 24 Oct 2023

    Dymond
    young couple
    10.0
    Exceptional
    Returning
    Clean and luxurious

    Published on 23 Oct 2023

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    Top Facilities

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    All Facilities for Sheraton Jacksonville Hotel

    Category Facilities
    Activities Live music/performance, Live sport events (broadcast), Happy hour, Golf course (within 3 km).
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Pet bowls, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper.
    Room Amenities Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Snack bar, Vending machine (drinks), Restaurant, Kid-friendly buffet, Breakfast in the room, Vending machine (snacks), Packed lunches, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Services WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Alarm clock, Lockers, Executive lounge access, Key access.
    Media & Technology Cable channels, Streaming service (like Netflix), Laptop safe, Flat-screen TV, Telephone.
    Common areas Sun terrace, Outdoor fireplace, Picnic area, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Paid WiFi, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Board games/puzzles.
    Transport Shuttle service, Shuttle service (free).
    Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool.
    Outdoor & View Terrace.
    Shops Minimarket on site.

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