Tru By Hilton Jacksonville St Johns Town Center, Jacksonville

This property has been featured in "44 Best Hotels In Jacksonville ".

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Room Types Available

King Room

Max 2 Adults

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This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

King Room - Hearing Access

Max 2 Adults

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This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds

Max 4 Adults

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This quadruple room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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About This Property

Tru By Hilton Jacksonville St Johns Town Center is set in Jacksonville, within 16 km of EverBank Field and 16 km of Timucuan Ecological Historical Preserve. Featuring a fitness centre, the 3-star hot (Read More)el has air-conditioned rooms with free WiFi. The property is non-smoking and is situated 16 km from Jacksonville Beach Golf Club. All rooms in the hotel are fitted with a flat-screen TV and free toiletries. Guests at Tru By Hilton Jacksonville St Johns Town Center can enjoy a buffet breakfast. Staff at the accommodation are always available to provide advice at the reception. Fort Caroline National Memorial is 16 km from Tru By Hilton Jacksonville St Johns Town Center, while Theatre Jacksonville is 17 km from the property. The nearest airport is Jacksonville International Airport, 34 km from the hotel.

Tru By Hilton Jacksonville St Johns Town Center is featured in

44 Best Hotels In Jacksonville

$ 89 onwards

Guest Ratings For This Property

8.7

Based on 406 Reviews

100% verified reviews

Comfort

8.97

Cleanliness

8.9

Value For Money

8.3

Facilities

8.88

Guest Reviews

Sherrod

young couple

10.0

Exceptional

we enjoyed our stay

breakfast and location was great

nothing

Published on 31 Dec 2023

Nayakarina

family with young children

10.0

Exceptional

One of the best hotels that is family/pet oriented Ive ever stayed!!!!

The modern/contemporary look besides the main lobby which is equipped with lots of entertainment for my family Christmas celebration from the little ones to the adults and my schnauzer son!!

I loved everything ;)

Published on 27 Dec 2023

Shanterria

family with young children

5.0

Passable

The floor on the 4th floor was shaking everytime I walked. I can feel the vibration on the floor.

Published on 18 Dec 2023

Anonymous

review category business travellers

1.0

Bad

UNACCEPTABLE AND UNPROFESSIONAL

Location

Everything- staff was EXTREMELY RUDE- (Tim) - passive aggressive and receptionist was on the phone w personal call talking about diapers and her babys daddy- never hung up the entire time - playing with her nose ring and then touching everything - unacceptable- The room was dirty- only 2 channels on tv worked- smoking in the rooms either side of me when I asked for non smoking rooms- and charged a random $50 fee now five days later w NO EXPLANATION was given a receipt with final amount when I left. Then the extra charge! This is unacceptable- I was there for work and my company wanted to use in the future to block several rooms for business and now they refuse based on how I was treated and the random $50 charge - Ive called SEVERAL TIMES and the hotel REFUSES to return my calls. I will be disputing the charge and also reviewing on Google about my experience.

(Read More)

Published on 12 Dec 2023

John

family with young children

9.0

Superb

Overall very pleased with my stay

Great location, nice amenities, and clean.

Breakfast was mediocre

Published on 05 Dec 2023

Shawnese

young couple

10.0

Exceptional

Wonderful

Always a smile and clean fully stocked

Published on 29 Nov 2023

Ralph

young couple

5.0

Passable

Budget Hotel Near Freeway

Fast check in. Guests seemed happy in main lobby entertainment area

4PM check in time, small room reminded me of a cruise ship cabin, noisy location at night near freeway, hurt my leg on the bed frame at night, no microwave in room, no safe, no closet or dresser, breakfast nothing special. I turned on the AC fan to mask the noisy cars.

Published on 28 Nov 2023

Kim

family with young children

6.0

Pleasant

Dont visit again

Clean

Staffs who terrible and cheapest mind for attitude to customers

Published on 23 Nov 2023

Victoria

family with young children

10.0

Exceptional

Everything

Nothing

Published on 19 Nov 2023

Tonia

solo traveller

10.0

Exceptional

Convenient location. Many restaurants and shops in walking distance. Friendly staff went above and beyond to meet my nee

Convenient location. Restaurants and shops in walking distance. Friendly staff went above and beyond to meet my needs.

Construction in the parking lot caused sidewalks to be blocked.

Published on 17 Nov 2023

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Top Facilities

parking

wifi

bar

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All Facilities for Tru By Hilton Jacksonville St Johns Town Center

Category	Facilities
Activities	Billiards.
Business facilities	Business centre.
Others	parking, bar, wifi.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features	First aid kit available.
Bathroom	Free toiletries, Hairdryer.
Room Amenities	Air conditioning, Ironing facilities, Safety deposit box, Heating.
Food & Drink	Refrigerator.
Safety & security	24-hour security, Smoke alarms, Fire extinguishers.
Media & Technology	Video, Flat-screen TV, Telephone, Radio, Cable channels.
Common areas	Games room.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Fitness centre, Fitness.
Shops	Minimarket on site.

Tru By Hilton Jacksonville St Johns Town Center

Check Room Options And Availability

Room Types Available

About This Property

Tru By Hilton Jacksonville St Johns Town Center is featured in

Guest Ratings For This Property

Guest Reviews

Sherrod

Exceptional

we enjoyed our stay

Nayakarina

Exceptional

One of the best hotels that is family/pet oriented Ive ever stayed!!!!

Shanterria

Passable

Passable

Anonymous

Bad

UNACCEPTABLE AND UNPROFESSIONAL

John

Superb

Overall very pleased with my stay

Shawnese

Exceptional

Wonderful

Ralph

Passable

Budget Hotel Near Freeway

Kim

Pleasant

Dont visit again

Victoria

Exceptional

Exceptional

Tonia

Exceptional

Convenient location. Many restaurants and shops in walking distance. Friendly staff went above and beyond to meet my nee

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Top Facilities

All Facilities for Tru By Hilton Jacksonville St Johns Town Center

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