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Hotel

Crystalbrook Bailey

Cairns City (0 kms from Cairns Night Markets)

Ranked 6 out of 34 best hotels in cairns

8.6
(3082 reviews)

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About Crystalbrook Bailey

Located in Cairns, Hotel Crystalbrook Bailey offers a range of amenities to enhance your stay. The modern rooms are clean, comfortable, and efficient, ensuring a restful experience. The prime location allows for easy access to the CBD, pier, and other attractions. The hotel staff is friendly, professional, and helpful, ensuring a pleasant stay. Enjoy a delicious breakfast, relax at the bar and restaurant, or take advantage of the fitness center and outdoor pool. The hotel also offers free WiFi, concierge service, daily housekeeping, and accessible parking. Experience the beauty of Cairns while staying at Hotel Crystalbrook Bailey.
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Top Facilities

parking

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Deluxe Queen Room

  • Max 2 Adults
    •

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    This room features Cairns City views, free high-speed WiFi and an Apple iPad Control Centre.

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    Deluxe Queen Room with Two Queen Beds

  • Max 4 Adults
    •

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    This room features views of the city skyline, free high-speed WiFi and an Apple iPad Control Centre.

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    Family Room

  • Max 4 Adults
    •

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    This Family Room consists of two interconnecting bedrooms. It features complimentary movies and an Apple iPad Control Centre.

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    Deluxe King Room

  • Max 2 Adults
    •

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    This room features stunning views of the city skyline and an Apple iPad Control Centre.

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    One-Bedroom Apartment

  • Max 3 Adults
    •

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    These apartments feature stunning views of the city skyline, as well as a balcony subject to availability, kitchen and laundry. They also provide guests with an Apple iPad control, a 55-inch HD Smart TV, video streaming, complimentary movies and a Nespresso coffee machine.Guests have access to hotel facilities including a sauna, 2 pools and BBQs.Please note this apartment does not provide a daily housekeeping service. For stays of 4 or more nights, the room will be serviced every 3rd day of your stay.

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    Two-Bedroom Apartment

  • Max 4 Adults
    •

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    These apartments feature a balcony subject to availability, kitchen and laundry. They also provide guests with an Apple iPad control, a 55-inch HD Smart TV, video streaming, complimentary movies and a Nespresso coffee machine.Guests have access to hotel facilities including a sauna, 2 pools and BBQs.Please note this apartment does not provide a daily housekeeping service. For stays of 4 or more nights, the room will be serviced every 3rd day of your stay.

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    Three-Bedroom Apartment

  • Max 6 Adults
    •

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    View Deal
    These apartments feature views of the city skyline, as well as a balcony subject to availability, kitchen and a laundry. They also provide guests with an Apple iPad control, a 55-inch HD Smart TV, video streaming, complimentary movies and a Nespresso coffee machine.Guests have access to hotel facilities including a sauna, 2 pools and BBQs.Please note this apartment does not provide a daily housekeeping service. For stays of 4 or more nights, the room will be serviced every 3rd day of your stay.

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    Deluxe Twin Room

  • Max 2 Adults
    •

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    This room features Cairns City views, free high-speed WiFi and an Apple iPad Control Centre.

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    Location & Nearby Places

    Cairns City (0.3 Km from city center)

    163 Abbott Street

    15 Nearby Attractions

    Rusty's Markets

    0.5 km

    Muddy's Playground

    0.6 km

    Cairns Aquarium

    0.6 km

    Australian Armour & Artillery Museum

    0.6 km

    Esplanade Boardwalk

    0.9 km

    Nandroya Falls

    7.9 km

    Hypipamee Crater and Dinner Falls

    7.9 km

    Cairns Botanic Garden

    8.1 km

    Crystal Cascades

    10.3 km

    Lake Placid Cairns

    11.1 km

    Cape Tribulation

    11.1 km

    Skyrail Rainforest Cableway

    11.7 km

    Frankland Islands Boat Tour

    14.0 km

    Daintree Rainforest

    15.0 km

    Stoney Creek Cairns

    16.2 km

    See All Attractions

    All Facilities for Crystalbrook Bailey

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Allergy-free room.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Toilet paper, Free toiletries, Hairdryer, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Soundproofing, Washing machine, Sofa bed, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Fold-up bed, Interconnected room(s) available, Ironing facilities, Socket near the bed, Tumble dryer, Air conditioning, Desk, Carpeted.
    Food & Drink Wine/champagne, Kitchenware, Stovetop, Oven, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Dishwasher, Refrigerator, Electric kettle, Microwave, Restaurant, Toaster, Kitchen, Dining table, Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Daily housekeeping, Ironing service.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology iPod dock, Flat-screen TV, Telephone, TV, Streaming service (like Netflix), iPad.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
    General Parking, Private parking, Parking on site.
    Physical distancing Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Babysitting/child services.
    Pool and wellness Outdoor pool (all year), Pool with view, Swimming pool, Swimming Pool, Fitness centre, Fence around pool, Fitness, Outdoor pool.
    Transport Accessible parking.
    Outdoor & View City view, View.

    Guest Ratings For This Property

    8.6
    Based on 3082 Reviews
    100% verified reviews

    Comfort

    9.16

    Cleanliness

    9.11

    Value For Money

    8.3

    Facilities

    8.8

    Guest Reviews

    Francesca
    young couple
    9.0
    Superb
    Crystalbrook fans for life.
    Vibes, location, layout, aesthetics, configuration. All brilliant and fabulous. All conducive to enhancing a tropical holiday.
    There was a musty smell in the room.

    Published on 03 Jan 2024

    Ailsa
    family with young children
    10.0
    Exceptional
    Exceptional
    Accommodating staff. Nothing was too much trouble
    Restaurant shut.

    Published on 02 Jan 2024

    Durand
    young couple
    6.0
    Pleasant
    Lovely room but musty smell
    The room smelled musty. We sent in a special request to be put into a room that didnt smell but this request was unfortunately not met

    Published on 01 Jan 2024

    Laurence
    family with young children
    7.0
    Good
    People and location awesome. Rooms need to be checked for faults. Be wary of the buffet breakfast.
    The location was excellent. The staff were very friendly and helpful. They had good facilities for everyone. The room was excellent and exactly what was advertised. Very modern bathroom and kitchen. One of the nicest rooms weve stayed in for a while 10/10
    There were a few issues with the room itself when we first arrived. The handle on the ensuite was nearly detached, someone had stuffed tissue in the smoke alarm and the toaster was damaged. I subsequently took photos of all these and forwarded them to the manager via email for my own protection ie I didnt want these faults to fall on us upon leaving. The utensil range was very poor. Were a family of 4 staying for a week. Naturally were going to eat a few meals at the apartment during the week. We ate out about 75% of the time and 25% in the apartment. There wasnt a bowl big enough to mix a salad. No spatula to flip an egg. The largest pot was for a packet of 2 minute noodles. Forget about making a pasta. But what got my goat the most was the buffet breakfast. The range was ok, typically what youd expect from 4 stars. However the hot food was all bordering on cold. Bacon sausages and egg all nearly cold. I was embarrassed to suggest to my family that we should try it for Christmas breakfast. And the manager overseeing that breakfast should be thoroughly embarrassed as well. I dont know what happened, perhaps we should have waited for the waiters to bring out new/fresh dishes. My wife had one bite and pushed it away. My boys were starving so they dined under protest and with valid complaint. Went to get a danish for my wife so she could eat something. Waited 20 minutes for danishes with no result. Went back to our room and had weetbix for Christmas breakfast. That was singularly the worst event of the whole week. Utter garbage
    (Read More)

    Published on 31 Dec 2023

    Natasha
    family with young children
    9.0
    Superb
    Would stay again
    Pools were average

    Published on 29 Dec 2023

    Jacky
    young couple
    10.0
    Exceptional
    Will be back sometime.
    Rooms are beautiful, modern and clean. The close proximity to the city centre
    Nothing

    Published on 28 Dec 2023

    Gerard
    review category business travellers
    9.0
    Superb
    Great
    great location, nice rooms, clean

    Published on 27 Dec 2023

    Stephanie
    family with young children
    9.0
    Superb
    Superb
    Staff was professional and nice. Rooms were clean.
    N/A

    Published on 26 Dec 2023

    Ivan
    young couple
    9.0
    Superb
    Having a balcony topped our stay, as both my wife and I appreciate sitting out and having our mornin
    The staff on arrival were tops 100 out of 100, assisted in getting luggage to the room very appreciated
    No comment as all was great

    Published on 22 Dec 2023

    Dwyane
    young couple
    10.0
    Exceptional
    Great stay in Cairns
    Excellent location, room, and customer service.
    N/A

    Published on 21 Dec 2023

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