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Crystalbrook Riley

Cairns City (0 kms from Cairns Esplanade)
131-141 The Esplanade - Show on map

Ranked 13 out of 34 best hotels in cairns

8.7
2292 reviews

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About Crystalbrook Riley

Hotel Crystalbrook Riley in Cairns is a 5-star hotel with impressive facilities, including a stunning pool, fitness center, and spa. The rooms are spacious and equipped with the necessary amenities. (Read More)The hotel's location is convenient, centrally located, and within walking distance of restaurants on the esplanade. The hotel is family-friendly, with a shallow pool and sand area for kids. Overall, the hotel offers a comfortable stay with friendly staff and beautiful amenities, making it a great choice for a luxurious experience in Cairns.

Room Types Available

King Room with City View - Urban
  • Max 3 Adults
    •

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    The Urban Room has views of the Cairns skyline, a spacious balcony, rainforest shower, air-conditioning and blackout blinds.

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    Twin Room with City View - Urban
  • Max 3 Adults
    •

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    The Urban Room has views of the Cairns skyline, a spacious balcony, rainforest shower, air-conditioning and blackout blinds.

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    King Room with Pool View - Resort
  • Max 3 Adults
    •

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    The Resort Room has magnificent views overlooking the 1000sqm swimming lagoon, a spacious balcony, rainforest shower, air-conditioning and blackout blinds.

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    Twin Room with Pool View - Resort
  • Max 3 Adults
    •

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    The Resort Room has magnificent views overlooking the 1000sqm swimming lagoon, a spacious balcony, rainforest shower, air-conditioning and blackout blinds

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    King Room with Sea View
  • Max 3 Adults
    •
  • 2 Photos available
    •

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    The spacious Sea Room has views out to the Coral Sea, a spacious balcony, rainforest shower, air-conditioning and blackout blinds.

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    King Room with Panoramic Sea View
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The Panoramic Sea room offers magnificent views out to the Coral Sea, floor to ceiling panoramic windows, rainforest shower, air-conditioning and blackout blinds.

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    Suite
  • Max 3 Adults
    •
  • 3 Photos available
    •

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    The suites boast a spacious balcony, separate bedroom and lounge area, fold-out Double Sofa, Separate Bath & Shower, air conditioning and blackout blinds.

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    Family Room with Sea View
  • Max 6 Adults
    •
  • 2 Photos available
    •

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    The Family Sea rooms come with two interconnecting bedrooms, spacious twin balconies, two bathrooms with rainforest showers, air-conditioning and blackout blinds.

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    Family Room with City View - Urban
  • Max 6 Adults
    •

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    This Family rooms come with two interconnecting bedrooms, spacious twin balconies, two bathrooms with rainforest showers, air-conditioning and blackout blinds.

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    Family Room
  • Max 6 Adults
    •

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    Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 3 beds.

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    Crystalbrook Riley is featured in

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    Guest Ratings For This Property

    8.7
    Based on 2292 Reviews
    100% verified reviews

    Comfort

    9.18

    Cleanliness

    9.16

    Value For Money

    8.22

    Facilities

    9.09

    Guest Reviews

    Lisa
    young couple
    8.0
    Very good
    Great staff, lovely facilities especially the pool.
    The pool was fabulous!
    Didn't realise the rooftop bar wasn't open the night of stay until I booked.

    Published on 03 Jan 2024

    Fernanda
    young couple
    10.0
    Exceptional
    Wouldve loved to stay more days
    Great facilities and pool area, the location is amazing and staff is great.
    The bikes for hire do not have lights so the hiring ends kinda early.

    Published on 02 Jan 2024

    Rachel
    group
    1.0
    Bad
    Disappointing
    The staff were extremely unhelpful and rude. We booked for a 1100hrs - 1200hrs checkin, however upon arrival we were told it was not ready till 1400hrs. There was no communication of this despite it being booked for over a month. We were then told there was no breakfast included even though we definitely booked it on the website. The staff were abrupt and had no intent in resolving expressed issues at the time. We stayed on the bottom floor with no view, despite paying and choosing for the room with a view. The cleanliness was ok and the facilities offered great poolside cocktails and food, however given the poorly attitude of the staff, the unhelpful demeanour and the fact we paid a hefty price for this stay, we definitely felt ripped off and let down, unfortunately we wont be back again.
    (Read More)

    Published on 02 Jan 2024

    Sophie
    young couple
    9.0
    Superb
    Relaxing vacation spot
    Facilities and location
    Tried to call for over and hour to get a booking and no one answered the phone (assuming staff shortage on the day) other than that the staff at the desk were lovely and helpful

    Published on 01 Jan 2024

    Leasa
    young couple
    10.0
    Exceptional
    amazing & cant wait to stay again.
    location, presentation and exceptional service.
    Nothing.

    Published on 29 Dec 2023

    Xin
    family with young children
    10.0
    Exceptional
    My family had a great holiday break here. We all enjoyed it.
    I will definitely come back next time for the pool. Its AMAZING, we spent a whole day in the pool and another night after that.
    It would be better if they have air con at the lobby and restaurants.

    Published on 28 Dec 2023

    Olivia
    young couple
    10.0
    Exceptional
    The best hotel pool in Cairns with the nicest staff!
    The room and bathroom were lovely and spacious. The pool was the star! So big so you never felt like it was too busy. All the staff were so friendly and helpful! Have already recommended this property to my friends and family. Absolutely LOVED our stay at Rileys
    Nothing, it was perfect!

    Published on 27 Dec 2023

    Tina
    young couple
    10.0
    Exceptional
    Exceptional
    The view was wonderful. We were extremely well looked after. If I needed anything the staff were quick and helpful to sort it out.

    Published on 26 Dec 2023

    Joseph
    young couple
    10.0
    Exceptional
    Overall pretty decent though.
    Clean and nice view. Good value for money.
    It was a special occasion and the staff werent particularly welcoming or excited for us!

    Published on 25 Dec 2023

    Darren
    young couple
    10.0
    Exceptional
    Exceptional
    Great! Bar Great, Pool Great. Room 1104 probably the best hotel room in Cairns.that view

    Published on 24 Dec 2023

    Location & Nearby Places

    Cairns City (0.5 Km from city center)

    131-141 The Esplanade - Show on map

    15 Nearby Attractions

    Muddy's Playground

    0.1 km

    Esplanade Boardwalk

    0.5 km

    Cairns Aquarium

    0.8 km

    Australian Armour & Artillery Museum

    0.8 km

    Rusty's Markets

    0.9 km

    Nandroya Falls

    7.4 km

    Hypipamee Crater and Dinner Falls

    7.4 km

    Cairns Botanic Garden

    8.4 km

    Crystal Cascades

    10.2 km

    Lake Placid Cairns

    10.8 km

    Cape Tribulation

    10.8 km

    Skyrail Rainforest Cableway

    11.3 km

    Frankland Islands Boat Tour

    13.9 km

    Daintree Rainforest

    14.5 km

    Stoney Creek Cairns

    15.9 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Spa

    Beach

    Pool

    Garden

    Concierge service

    Food

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