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Cumberland Hotel - OCEANA COLLECTION

Bournemouth city centre (0 kms from )
East Overcliffe Drive - Show on map

Ranked 43 out of 50 luxury hotels in bournemouth

7.3
2607 reviews

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Room Types Available

Standard Single Room
  • Max 1 Adult
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    Room has modern dcor and crisp white duvets. It also features a TV, hairdryer, and facilities for making tea and coffee.

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    Family Room with Sea View (2 Adults + 1 Child)
  • Max 3 Adults
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    These rooms have an ocean view, crisp white duvets, and a plasma-screen TV. There is also a hairdryer, tea and coffee facilities, and a work desk.All Superior rooms have balconies with table and chairs Views looking out across Bournemouth bay.This room can fit an extra bed on request.

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    Standard Family Room of 3
  • Max 3 Adults
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    The family room consists of 1 double and 1 single bed, with en suite bathroom. Includes modern dcor and crisp white duvets. A TV, free WiFi, hairdryer, tea and coffee facilities and a work desk are also included.

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    Standard Double Room
  • Max 2 Adults
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    These rooms have double beds with white duvets. All rooms include private bathrooms with a bath and shower. They offer large windows with views outside the hotel and black curtains.

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    Standard King or Twin Room
  • Max 2 Adults
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    Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV.

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    Compact Double Room
  • Max 2 Adults
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    These rooms have double beds with white duvets. These rooms offer free WiFi, a flat-screen TV and tea/coffee making facilities.

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    Superior Double Room with Balcony and Sea View
  • Max 2 Adults
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    These rooms offer a balcony with seating and stunning sea views looking out to the ocean.Many have a sofa or seating area, flat- screen TV, hairdryer and desk.

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    Suite with Balcony & Sea View
  • Max 2 Adults
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    This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV, a tea and coffee maker, a wardrobe, a sofa as well as sea views. The unit has 1 bed.

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    Double Room with Balcony and Sea View
  • Max 2 Adults
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    Rooms are tastefully decorated to a high standard. These rooms offer King Size beds with crisp, white duvets, many with a sofa or seating area. All Ocean Front rooms have balconies, chairs and stunning sea views looking out as far as Brownsea Island and Old Harry Rocks.

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    Compact Single
  • Max 1 Adult
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    This room has a single bed with a white duvet.

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    Ocean Front Family Room of 4 Balcony
  • Max 2 Adults
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    The family room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a bath.

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    Ocean Front Family Room of 5 with Balcony
  • Max 3 Adults
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    The family room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 4 beds.

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    Standard Family Room of 4
  • Max 2 Adults
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    Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as an inner courtyard view. The unit has 2 beds.

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    Cumberland Hotel - OCEANA COLLECTION is featured in

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    Guest Ratings For This Property

    7.3
    Based on 2607 Reviews
    100% verified reviews

    Comfort

    7.85

    Cleanliness

    7.8

    Value For Money

    7.01

    Facilities

    7.53

    Reviewers Mention About Cumberland Hotel - OCEANA COLLECTION

    Guests had a positive experience at the Cumberland Hotel, with some rooms recently renovated and others clean and serviceable. The food and service were of good standard, with friendly and helpful st (Read More)aff. The hotel is in a pleasant environment and dog friendly, with a great bar and location. The afternoon tea had warm scones and delicious coffee, while the Sunday lunch was highlighted as very good value. Staff professionalism and excellent quality of food and drinks were also noted.

    Guest Reviews

    Erin
    young couple
    1.0
    Bad
    Horrible
    They kicked me out of the hotel in the middle of the night I had to pay to get a Uber of 160 pound back to London they made me feel very uncomfortable

    Published on 03 Jan 2024

    Joanna
    young couple
    10.0
    Exceptional
    All great as always.Highly recommended
    All great as always
    All good

    Published on 02 Jan 2024

    Nina
    young couple
    5.0
    Passable
    Nice stay but the lounge seating & beds let it down
    Great location Lovely staff Nice good
    The lounge seating was really bad everyone was sitting on cushions as so uncomfortable or on a dining chair Needs to be refurbished Also beds very uncomfortable

    Published on 31 Dec 2023

    Robert
    family with young children
    8.0
    Very good
    Had a great time overall :)
    Location was great, my little girl loved the swimming pool. Lobby and facilities were good.
    Staff were very 50/50. Some were great and others were very off. Only one lift with a limit of 3 people also meant we had to use the stairs a few times.

    Published on 30 Dec 2023

    Williams
    solo traveller
    8.0
    Very good
    Overall it was a lovely hotel with fantastic location and good facilities
    The staff, location, cleanliness and facilities were all very good
    The radiator in my room wasnt working, I reported this to the staff on reception and was told to use the air conditioner unit on warm. In the room it states not to do this, but I was told it would be ok due to it being December and very cold. I tried the air conditioning but it broke so the room wasnt warm at all

    Published on 28 Dec 2023

    Pgw69
    solo traveller
    9.0
    Superb
    Superb
    Staff were excellent. It was a night of multiple Christmas events and very busy, however, the staff remained efficient and attentive. When we asked for more water they didn't forget, when I asked for a tray to carry drinks the bartender brought the drinks out for me. I also saw the staff moving to the music too, which was lovely to see, why should they not get some enjoyment as they work. Unfortunately the DJ did not get to play requests, such a shame. The breakfast selection was good, staff attentive, when food ran out on the breakfast buffet it was quickly replaced, no long waits. The room was clean and comfortable, many of the TV channels were unavailable, but as I was not there to watch TV this was not a problem. The walk to the town centre was about 15 minutes. All in all a good experience, I would recommend this hotel gladly.
    (Read More)
    Personally I would have liked more milk in the room, the amount of tea and coffee was not commensurate with the milk provided, but that's just me, I don't like strong drinks and maybe I should have asked for more. Not really a problem. I was glad there was no additional noise, as I had an interconnecting door in my room that I was not warned about, however it turned out not to be a problem. The lift is small so be patient, or get some exercise taking the stairs as I often did.

    Published on 27 Dec 2023

    Ashley
    young couple
    5.0
    Passable
    Passable
    We liked the hotel itself. Nice bar, good staff. Beautiful area by the sea
    The room was cosy but rather warm for our liking. The shower was none existent which was the biggest let down for us. Mattress could of been better

    Published on 27 Dec 2023

    Julie
    family with young children
    10.0
    Exceptional
    From our experience at the Cumberland Hotel in Bournemouth, I can highly recommend a stay there.
    The hotel room was superb with stunning views from the balcony. The room was very warm, clean and comfortable. The room cleaning staff were fabulous and they refreshed the beds and room every day to a very high standard. The Vantana restaurant was excellent and we had some incredibly tasty meals there. We visited both Westcliffe beach and Boscombe beach and they were both wonderful! Clean and well looked after. The bacon baps we had from the beach side diner at Boscombe were very tasty, but look out for the long slither bones in the bacon! The Oceanarium was excellent! So much bigger inside than you would imagine looking at the building from the outside. With a good variety of marine life which are displayed in such an interesting way. Loved it in there. The Oceanarium gift shop was wonderful with so many interesting gifts.
    (Read More)
    The biggest issue we had was the noise from the family that stayed in the room above us. They only moved in on our second night there. Until then our room had been blissfully perfect! The children were jumping off furniture, screaming and running up and down, in and out of the rooms, constantly thumping on the floor with their feet. It sounded like the ceiling was coming in, literally! This went on until late at night. It was very annoying and disturbing. There was also an area of floorboards in the room above that creaked unbelievably loudly whenever anyone walked on them. It was quite frankly intolerable. I really think putting families with young children in the rooms above people who want peace and quiet should be reconsidered by management at the Cumberland. Another issue was the locks on the room doors, which made an incredibly loud noise when closing. Obviously this disturbed our sleep when guests came back to their rooms late at night.
    (Read More)

    Published on 24 Dec 2023

    Darius
    family with young children
    10.0
    Exceptional
    Exceptional
    Room
    N/A

    Published on 24 Dec 2023

    Heather
    review category business travellers
    7.0
    Good
    Work event and party. The hotel is nice and rooms are comfortable. Lift was a bit dodgy though.
    N/A

    Published on 22 Dec 2023

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