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DoubleTree by Hilton Charlotte City Center

Uptown Charlotte (0 kms from Levine Museum of the New South)

Ranked 7 out of 46 best hotels in charlotte

8.2
(1534 reviews)

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Double Room with Two Double Beds - Mobility Access Tub/Non-Smoking

  • Max 4 Adults
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    The quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.

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    King Room

  • Max 2 Adults
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    The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    King Room with Peloton Bike

  • Max 2 Adults
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    The double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    Deluxe King Room

  • Max 2 Adults
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    The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    Deluxe King Room with Tub - Mobility Accessible

  • Max 2 Adults
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    This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

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    Deluxe King Room - Hearing Access

  • Max 4 Adults
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    The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    King Room - Hearing Access

  • Max 2 Adults
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    The double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    King Room with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 2 beds.

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    King Studio Suite

  • Max 4 Adults
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    The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

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    Queen Room with Two Queen Beds

  • Max 4 Adults
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    This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

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    Deluxe Queen Room with Two Queen Beds

  • Max 4 Adults
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    The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

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    King Room with Roll-In Shower - Mobility Access

  • Max 2 Adults
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    The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    Deluxe King Room with Roll-In Shower - Mobility Accessible

  • Max 2 Adults
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    The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    All Facilities for DoubleTree by Hilton Charlotte City Center

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
    Miscellaneous Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Non-smoking throughout.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Toilet.
    Room Amenities Sofa bed, Air conditioning, Desk, Seating Area, Iron, Safety deposit box, Fan, Interconnected room(s) available, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Refrigerator, Restaurant, Kid-friendly buffet, Coffee machine, Special diet menus (on request), Kid meals, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning.
    Services & Extras Wake up service/Alarm clock, Key card access, Alarm clock, Wake-up service.
    Media & Technology Cable channels, TV, Video, Laptop safe, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    General Parking, Parking on site.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Transport Accessible parking, Parking garage.
    Pool and wellness Fitness centre, Fitness.

    Guest Ratings For This Property

    8.2
    Based on 1534 Reviews
    100% verified reviews

    Comfort

    8.72

    Cleanliness

    8.78

    Value For Money

    8.06

    Facilities

    8.42

    Reviewers Mention About DoubleTree by Hilton Charlotte City Center

    The DoubleTree by Hilton Charlotte City Center is praised for its clean and comfortable rooms, friendly staff, and convenient location near Johnson and Wales University. Guests appreciated the daily (Read More)maid service and enjoyed the food and drinks at the on-site restaurant and bar. The hotel's walkability to uptown Charlotte and nearby attractions is also highlighted. Many guests commented on the pleasant views and the cookie provided upon check-in. Overall, the hotel is recommended for its practicality, comfort, and value for money.

    Guest Reviews

    Darius
    young couple
    7.0
    Good
    Good
    Location was great, room was good.
    We were shocked about not being notified about the renovation taking place at the time we stayed there, continuous noise, restaurant being closed. We always look for a hotel with a fitness centre and not being informed it will be closed - thats very disappointing, if your hotel is advertised as it has this option - you should at least inform in advance that it will be closed, we shouldve stayed somewhere else and now we feel it wasnt worth the money we paid as it didnt have all the facilities available as advertised.

    Published on 02 Jan 2024

    Jasmine
    family with young children
    1.0
    Bad
    Would not recommend
    Shower and bed
    Staff, tv didn't work, parking horrible

    Published on 23 Dec 2023

    Jack
    solo traveller
    3.0
    Poor
    Disappointing will not be giving a good review
    Clean and new
    Parking lot was outside of the hotel and I did not know I was going to be charged 29 dollars to use it. No shower gel in the dispenser?? 200 plus bucks for the room ? Ad said central to all amenities, the place was dead and bars and eating places were virtually non existent within decent walking distance

    Published on 20 Dec 2023

    Joey
    group
    6.0
    Pleasant
    was a great experience. really enjoyed the downstairs bar
    Room was comfortable, and great location.
    There was a lot of construction going on at the hotel.

    Published on 15 Dec 2023

    Roberta
    review category business travellers
    8.0
    Very good
    I was pleased, comfortable, and felt safe. What more coul I want?
    My room was excellent. I accompanied 11 students to a conference located near the hotel. JJ at the front desk was wonderful in that he was eager to provide help and answer questions. I also liked the restaurant and the staff there was very polite and accommodating. I like the transition to Hilton for the points.
    More training of night front-desk personnel and screening for friendliness. One person, Nanette?, specifically could use some coaching. In fairness, she seemed undertrained and therefore stressed. I'm happy about the hotel turning to Hilton but the transition has left me without the points so far. I am in consultation about the awarding of points for 6 rooms for 4 nights--which should be a lot of points. But I am hopeful and know that this is an issue with the circumstances of change.

    Published on 07 Dec 2023

    Savannah
    group
    2.0
    Very poor
    Bare minimum, not worth the price.
    Showed up at 4:30 and they had no available clean rooms so we had to wait for an hour in lobby for our room to become available after driving all day to get there. When I went to pay they tried to charge me for the room when I had already prepaid in booking. The hotel was also doing renovations and was extremely difficult to find due to no signs or anything indicating thats our hotel. Expensive parking.
    Have your rooms available at check in times and actually have them clean. Needs signage out front or just something indicating that this is the hotel. Had valet but the valet section is completely blocked off with orange tape while useless valet drivers just stand around outside.

    Published on 28 Nov 2023

    Ashley
    young couple
    10.0
    Exceptional
    Exceptional
    The staff was awesome and so friendly! Helped us with all and any questions we had! They were the best! We had to leave a little earlier than planned but they made 100% sure everything was good. Will for sure be back1 :)

    Published on 21 Nov 2023

    Chloe
    with friends
    2.0
    Very poor
    Worst hotel ever
    I liked the location
    The place was under renovation we waited 25 minutes for a key they told us we would pay for our parking they didnt it was 42$ for one night of parking they told us breakfast was complementary it wasent its 20$ per person not including drinks staff was very rude and had attitudes and were snippy and just down right rude

    Published on 17 Nov 2023

    Moses
    family with young children
    8.0
    Very good
    Awesome Location, Too Loud!!!
    The Location was perfect!
    The surrounding areas were extremely loud, especially during the overnight hours!

    Published on 15 Nov 2023

    Abigail
    young couple
    10.0
    Exceptional
    our stay was excellent
    convenient to uptown
    n/a

    Published on 14 Nov 2023

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