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Hotel

Doubletree by Hilton Hotel Williamsburg

Merchant's Square (1 kms from Busch Gardens Williamsburg)

Ranked 19 out of 38 best hotels in williamsburg

8.0
(564 reviews)

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King Room - Non-Smoking

  • Max 2 Adults
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    This room features a refrigerator, and flat-screen TV.

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    Queen Room with Two Queen Beds - Non-Smoking

  • Max 4 Adults
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    This room features a refrigerator and flat-screen TV.

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    King Room with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    This room features a sofa bed and refrigerator.

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    Queen Room with Two Queen Beds and Balcony

  • Max 4 Adults
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    This room features a balcony and refrigerator.

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    Junior Suite

  • Max 4 Adults
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    This suite features a seating area and sofa bed.

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    Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access/Non-Smoking

  • Max 4 Adults
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    This room features a refrigerator and flat-screen TV.

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    Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking

  • Max 5 Adults
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    This room features a sofa, refrigerator, and flat-screen TV.

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    King Room Hearing Accessible - Non-Smoking

  • Max 4 Adults
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    This quadruple room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

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    One-Bedroom King Suite with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    The suite provides air conditioning, a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 2 beds.

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    Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access/Non-Smoking

  • Max 4 Adults
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    This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Hearing Accessible - Non-Smoking

  • Max 4 Adults
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    This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

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    King Room with Balcony - Non-Smoking

  • Max 2 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker and a balcony. The unit offers 1 bed.

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    All Facilities for Doubletree by Hilton Hotel Williamsburg

    Category Facilities
    Activities Happy hour, Billiards.
    Business facilities Meeting/banquet facilities, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Allergy-free room, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
    Bathroom Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Ironing facilities, Heating, Seating Area, Safety deposit box.
    Food & Drink Wine/champagne, Refrigerator, Snack bar, Kid meals, Microwave, Restaurant, Kid-friendly buffet, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Laundry.
    Media & Technology Laptop safe, TV, Flat-screen TV, Telephone.
    Services & Extras Key access, Key card access.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Common areas Games room.
    Reception services Express check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    General Private parking, Parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Board games/puzzles, Casino.
    Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool, Sun loungers or beach chairs.
    Transport Accessible parking.
    Outdoor & View Balcony.

    Guest Ratings For This Property

    8.0
    Based on 564 Reviews
    100% verified reviews

    Comfort

    8.43

    Cleanliness

    8.52

    Value For Money

    7.86

    Facilities

    8.33

    Reviewers Mention About Doubletree by Hilton Hotel Williamsburg

    A positive overnight stay at the Doubletree by Hilton Hotel Williamsburg. The room was clean and comfortable, although slightly noisy due to its location near the elevator. The front desk was accommo (Read More)dating with late check-out. The hotel is conveniently located near Busch Gardens and delicious eateries. The pool, both indoor and outdoor, was enjoyable. The staff was friendly and offered warm walnut cookies. The room was spacious and remodelled, with comfortable beds. The breakfast and banquet food were excellent with delicious omelettes and cauliflower steaks. Service throughout the hotel was attentive and friendly.

    Guest Reviews

    Timothy
    family with young children
    6.0
    Pleasant
    Pleasant
    There is no microwave and no vending machine anywhere in the hotel. Charged 2.50 for a bottle of water.

    Published on 04 Jan 2024

    Elwood
    young couple
    9.0
    Superb
    Superb
    Didnt get to eat breakfast, line too long, only 1 server. Breakfast sandwiches were also sold out!

    Published on 01 Jan 2024

    Michelle
    solo traveller
    3.0
    Poor
    I wish I had not selected this hotel for my holiday vacation.
    Thank goodness the bathroom was very clean with good towels.
    My Christmas was ruined. Upon check-in, the desk clerk displayed a questionable pause at my booking from the booking.com website. I asked what was wrong, but then she just offered me a cookie and no real explanation. She said the restaurant would be open that evening 12.24 and that they served wonderful food. When I returned that evening for a good dinner, I was told no staff came in to work and It wasn't open afterall. I was instructed to travel up rt 60 for lots of places to eat. Yeah, not exactly true on Christmas eve. Oh well. --Before arriving to the hotel, I called to discuss and prepare for all of this and to question the required covid mask policy mentioned in my confirmation email. I expressed this was an unwelcome surprise. The desk agent said this was an old correspondence from Hilton and should disregard it. He also promised a microwave for.my room in liu of the planned Christmas day 12.25 restaurant closure. Upon check-in I was denied this and it was not delivered to my room. I found the room with the King size bed. The bed was sunk in the entire middle which made for a horrible sleeping surface. I had to end my trip early from these issues. I was told I would not be refunded for checking out a day early by another rude desk clerk. I wished her a Merry Christmas and left. I picked Hilton for a reason, but this location did not measure up to the expectation or reputation with which I am familiar. I will look elsewhere at other companies for a nice place to stay next time. I am very disappointed I spent a lot of money on this vacation stay at Doubletree Hilton Williamsburg. In the end, I drove home hungry and sore from a lack of much needed rest.

    Published on 30 Dec 2023

    Shelia
    review category business travellers
    8.0
    Very good
    Not what I expected from a Hilton Hotel
    Property had lots of parking
    The restaurant did not open until 5 many in my group were elderly. I asked the resturant staff if they would be able to accommodate our group. I was assured that it would not be a problem. However it was a problem as the menu was reduced due to not having enough staff. The resturant opened early one day for us.

    Published on 19 Dec 2023

    Rebecca
    family with young children
    10.0
    Exceptional
    Upon entering the smell was fabulous and the staff were extremely friendly and helpful.
    Cleanliness and front desk staff were perfection
    The restaurant for breakfast was not maintained well

    Published on 15 Dec 2023

    Susan
    young couple
    8.0
    Very good
    Very good
    Wallpaper was old and dingy.

    Published on 11 Dec 2023

    Monica
    solo traveller
    10.0
    Exceptional
    Look forward to a return visit.
    The customer service. I was able to add my Hilton rewards points for the stay. The facilities were clean and comfortable. I was there attending a conference and the meeting space for large meetings and workshops were easily accessible and comfortable. I hadn't been to the area in years so I definitely enjoyed my stay

    Published on 10 Dec 2023

    Laura
    group
    10.0
    Exceptional
    Great location, clean, and comfortable hotel, will definitely stay again.
    The room was very spacious, comfortable, and clean. It's the perfect distance from Busch Gardens. We wanted snacks late at night and the desk lady helped us get snacks even when the store was closed!
    It would be nice if they had a shuttle service that was cheaper to and from downtown or the to Busch Gardens, the one that was available was more expensive than just ordering a taxi/uber.

    Published on 06 Dec 2023

    Matthew
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything

    Published on 10 Nov 2023

    Kara
    review category business travellers
    7.0
    Good
    Good
    The bed was very comfortable. The food at the conference was very good.
    My room was very far away from the conference area. The front desk staff was not very responsive.

    Published on 21 Oct 2023

    Doubletree by Hilton Hotel Williamsburg is featured in

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