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DoubleTree by Hilton Nairobi

Nairobi City Centre (3 kms from Lavington Mall)
Ngong Lane, off Ngong road - Show on map

Ranked 27 out of 40 best hotels in nairobi

8.1
304 reviews

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Room Types Available

King Room
  • Max 2 Adults
    •

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    This double room has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe.The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with free toiletries.

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    Deluxe King Room
  • Max 3 Adults
    •

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    This double room has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe.The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with free toiletries.

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    Junior Suite
  • Max 2 Adults
    •

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    This suite has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe. The room also features a sofa.The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with a bath. The property provides free toiletries.

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    Twin Room
  • Max 2 Adults
    •

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    View Deal
    This twin room has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe.The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with free toiletries.

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    Guest Ratings For This Property

    8.1
    Based on 304 Reviews
    100% verified reviews

    Comfort

    8.72

    Cleanliness

    8.84

    Value For Money

    7.85

    Facilities

    8.31

    Reviewers Mention About DoubleTree by Hilton Nairobi

    Guests were highly satisfied with their stay at the DoubleTree by Hilton Nairobi. They praised the warm welcome and efficient check-in process, as well as the comfortable and well-maintained rooms. T (Read More)he hotel's location was convenient, with shopping areas nearby. The staff were friendly and the food and drinks were excellent. Guests also appreciated the security measures in place and the hotel's walkability to nearby attractions and amenities. Overall, highly recommended for a pleasant stay in Nairobi.

    Guest Reviews

    Bridget
    review category business travellers
    1.0
    Bad
    Terrible experience. The evening manager shouting like he is in a shouting competition lol because I wouldnt check out
    Nothing to write home about the property I bet its because the staff members have no customer service etiquette except the day shift manager Brenda. This was a last minute booking by my PA and never again
    The cockroaches in Room 201. I had to Move rooms in the middle of my board meeting. lol please stay away from room 201

    Published on 03 Jan 2024

    Sam
    young couple
    9.0
    Superb
    Good room and stay
    Room comfortable Good breakfast Nice shower Good aircon Easy to get Uber from
    Everythjng outside the room is overpriced - laundry is a joke price Menu is poor and food is very average for the price etc Taxi to / from airport is silly price

    Published on 02 Jan 2024

    Stephen
    review category business travellers
    9.0
    Superb
    Superb
    The breakfast was exceptional. Staff friendly. Food excellent.
    There were no loungers in the swimming pool area.

    Published on 30 Dec 2023

    Jeff
    family with young children
    5.0
    Passable
    Double tree by hilton
    Booked and was told breakfast was inclusive only to be told in the morning that my room did not have breakfast..We were followed around by the waiters to pay for breakfast despite the fact that we had not checked out..Our omelets ware served cold..Terrible!

    Published on 27 Dec 2023

    Kim
    review category business travellers
    7.0
    Good
    Good
    Reservation information was not well connected to the hotel desk when check-in. So I had to explain and prove my booking details.

    Published on 20 Dec 2023

    Cyril
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Friendly staff. Carol at the egg island was superb
    Nothing

    Published on 15 Dec 2023

    Steele
    young couple
    8.0
    Very good
    Very good
    The atmosphere and decor
    Nothing

    Published on 30 Nov 2023

    Marc
    family with young children
    10.0
    Exceptional
    This was the best experience I had in any Doubletree hotel.
    This hotel has Great customer service! Very informative staff. I highly recommend this hotel. With delicious food and great gym and pool area.
    Everything was excellent, no complaints at all.

    Published on 20 Nov 2023

    Ronald
    review category business travellers
    5.0
    Passable
    Hotel rooms were clean and room service staff very polite. I was disappointed by the slowest of the service from the res
    Rooms were clean
    Has not spa. And restaurant service was really allw

    Published on 11 Nov 2023

    Matthew
    solo traveller
    8.0
    Very good
    All ok for short visit.
    Quality establishment.
    Rooms

    Published on 04 Oct 2023

    Location & Nearby Places

    Nairobi City Centre (4.3 Km from city center)

    Ngong Lane, off Ngong road - Show on map

    15 Nearby Attractions

    Kibera

    1.6 km

    Fedha Valley Arcade Shopping Mall

    2.0 km

    Lavington Mall

    3.0 km

    Nairobi Arboretum

    3.1 km

    African Heritage House

    3.2 km

    Central Park Nairobi

    3.7 km

    Uhuru Park

    3.8 km

    Nairobi Gallery

    4.0 km

    Nairobi Animal Orphanage

    4.1 km

    August 7th Memorial Park

    4.3 km

    Railway Museum

    4.3 km

    Bomas of Kenya

    4.3 km

    Nairobi Snake Park

    4.5 km

    Kenyatta International Conference Centre

    4.5 km

    Nairobi National Museum

    4.5 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Beach

    Pool

    Garden

    Concierge service

    Food

    Shuttle service

    See All Facilities >

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