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The Heron By Sarovar Portico India

Nairobi City Centre (2 kms from Strathmore University)
Jakaya Kikwete Road Opposite the Provincial Police Headquarters Nairobi

Ranked 35 out of 50

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Room Types Available

Standard Room 1 Double Bed, 21Sqm, Air Conditionned, Room Service, Tea And Coffee, Flat Screen Tv
  • Max 2 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels.

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    Standard Room 2 Single Bed, 21Sqm, Air Conditionned, Room Service, Tea And Coffee, Flat Screen Tv
  • Max 2 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels.

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    Premier Suite 01 Double Bed
  • Max 3 Adults
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    Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is equipped with a refrigerator, an oven, a microwave and a toaster. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views.

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    Junior Suite 1 Double Bed, 31Sqm, Air Conditionned, Room Service, Tea And Coffee, Flat Screen Tv
  • Max 3 Adults
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    Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the fully equipped kitchenette, guests will find a refrigerator, an oven, a microwave and a toaster. This suite is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a seating area.

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    Superior Room 1 Double Bed, 24Sqm, Air Conditionned, Room Service, Tea And Coffee, Flat Screen Tv
  • Max 2 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views.

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    Superior Room 2 Single Beds, 24Sqm, Air Conditionned, Room Service, Tea And Coffee, Flat Screen Tv
  • Max 2 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views.

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    The Heron By Sarovar Portico India is featured in

    Guest Ratings For This Property

    7.6
    Based on 316 Reviews
    100% verified reviews

    Comfort

    8.17

    Cleanliness

    8.25

    Value For Money

    7.99

    Facilities

    7.8

    Reviewers Mention About The Heron By Sarovar Portico India

    The Heron By Sarovar Portico in India receives positive reviews for its modern facilities, cleanliness, and great service. The staff is helpful and the rooms are spacious and comfortable. Guests also (Read More) enjoy the nearby activities and appreciate the tasty meals. However, some guests mention a lack of prompt service and a temporary issue with the restaurant's staffing. Overall, it is a recommended place to stay for both local and international guests.

    Guest Reviews

    Meghann
    group
    7.0
    Good
    Great after travelling
    Lovely pool and gym

    Published on 29 Dec 2023

    Serge
    young couple
    7.0
    Good
    Good
    Efficient reaction when an electricity problem occurred late at night
    The food is not up to the standing of the hotel. Breakfast buffet disappointing

    Published on 25 Dec 2023

    Anne
    young couple
    9.0
    Superb
    Superb
    Enjoyed not having to leave hotel.

    Published on 22 Dec 2023

    Ola
    solo traveller
    8.0
    Very good
    Pleasant experience
    Room was clean and decent. Was given a room upgrade to a Suite. Staff members were polite and friendly.
    None

    Published on 17 Dec 2023

    Cian
    solo traveller
    7.0
    Good
    Good
    Bed was comfy
    The restaurant was terrible, food took over 2 hours to come out and it was cold

    Published on 16 Dec 2023

    Stephen
    young couple
    8.0
    Very good
    Clean and comfortable.
    Clean and comfortable Good breakfast
    Nothing

    Published on 12 Dec 2023

    Mary
    group
    7.0
    Good
    Good
    Location is very good
    The door entry cards worked only intermittently. The staff didnt seem to know who was in which room because one night, when I was in bed, my door was opened by a staff member. The safety catch on the door was broken. This was quite unsettling and made me anxious that someone would come into my room.

    Published on 07 Dec 2023

    Snehasish
    review category business travellers
    1.0
    Bad
    Horrible condition of hotel.
    I visited during rainy seasons & rain water was sipping in my room. I visited during the Cricket Worldcup & the TV inside the room doesnt have those channels for sports, I missed the cricket worldcup finals of 2023 The food is not good at all, plus their menu is poor & even in that menu they dont have all recipes available The keys to the rooms doesnt operate well & my room was in 5th floor (Top Floor), Everytime I return after work & go to my room, I had to come back & request them to open my door. Sometimes even the waiters in the hotels couldnt open the room. Adding to it, the Wifi disconnects automatically daily. U need to be alert about it always.

    Published on 04 Dec 2023

    Svenja
    solo traveller
    5.0
    Passable
    Passable
    I have been in this hotel twice, both times the room cards didn't work for me and for all other guests. I had to switch 7 times as the cards are super old. It is such a cheap thing to change for the hotel but creates a lot of frustration for the guests

    Published on 26 Nov 2023

    Stephanie
    with friends
    8.0
    Very good
    Comfy but needed a few bits to make better
    Comfy bed. Safe location
    Not much around to feel safe to walk to. Charged more for massage than was expecting and by this time in a rush to leave with tour so no time to argue it. Only 1 cup in the room on arrival and no tea or coffee. We arrived late and needed food but unable to get room service. Shop was opened for us but just sold crisps and biscuits and wouldn't take card out of hours

    Published on 18 Nov 2023

    Location & Nearby Places

    Nairobi City Centre (1.8 Km from city center)

    Jakaya Kikwete Road Opposite the Provincial Police Headquarters Nairobi

    15 Nearby Attractions

    African Heritage House

    0.7 km

    Central Park Nairobi

    0.9 km

    Uhuru Park

    1.1 km

    Nairobi Gallery

    1.2 km

    Nairobi Arboretum

    1.3 km

    August 7th Memorial Park

    1.7 km

    Lake Naivasha

    1.8 km

    Jamia Mosque Nairobi

    1.8 km

    Railway Museum

    1.8 km

    Kenyatta International Conference Centre

    1.8 km

    Maasai Market

    1.9 km

    Nairobi Snake Park

    1.9 km

    Nairobi National Museum

    1.9 km

    National Archives

    2.2 km

    Kibera

    3.3 km

    See All Attractions

    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for The Heron By Sarovar Portico India

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour, Game drives, Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Family rooms, Facilities for disabled guests, Soundproof rooms, Lift, Designated smoking area.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Private entrance, Seating Area, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Pants press, Tumble dryer, Heated pool, Air conditioning, Desk, Cleaning products.
    Food & Drink Wine/champagne, Kid-friendly buffet, Breakfast in the room, Kitchenette, Packed lunches, Oven, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Room service, Refrigerator, Electric kettle, Snack bar, Microwave, Restaurant, Toaster, Kitchen, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service, Lockers, Key access.
    Media & Technology Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV.
    Common areas Sun terrace, Garden, Shared lounge/TV area.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services Valet parking, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
    Entertainment and family services Evening entertainment.
    Pool and wellness Outdoor pool (all year), Steam room, Massage, Beauty Services, Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Hammam, Outdoor pool, Manicure, Personal trainer, Waxing services, Fitness/spa locker rooms, Hair treatments, Body treatments, Pedicure, Spa and wellness centre.
    Transport Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Accessible parking, Airport drop off.
    Outdoor & View Terrace, City view, View.
    Shops Barber/beauty shop.
    ₹95 Onwards