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Doubletree By Hilton Raleigh Crabtree Valley

North Hills (1 kms from Crabtree Valley Mall)

Ranked 27 out of 45 best hotels in raleigh

8.3
(428 reviews)

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Top Facilities

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King Room

  • Max 4 Adults
    •

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    The quadruple room offers air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    King Room - Mobility Accessible with Bath Tub

  • Max 2 Adults
    •

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    This double room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 1 bed.

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    Queen Room with Two Queen Beds

  • Max 4 Adults
    •

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    This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access

  • Max 4 Adults
    •

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    The quadruple room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    King Room with Shower - Mobility/Hearing Accessible

  • Max 2 Adults
    •

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    The double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    All Facilities for Doubletree By Hilton Raleigh Crabtree Valley

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Ironing facilities, Heating, Desk, Seating Area, Safety deposit box.
    Food & Drink Wine/champagne, Refrigerator, Kid meals, Restaurant, Vending machine (snacks), Room service, Tea/Coffee maker, Bar.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Ironing service, Laundry, Dry cleaning.
    Media & Technology Radio, Cable channels, Laptop safe, TV, Video, Flat-screen TV, Telephone.
    Services & Extras Alarm clock.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, ATM/cash machine on site, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Physical distancing rules followed.
    General Free parking, Parking, Parking on site, WiFi available in all areas.
    Transport Accessible parking.
    Pool and wellness Fitness centre, Fitness.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.3
    Based on 428 Reviews
    100% verified reviews

    Comfort

    8.82

    Cleanliness

    8.74

    Value For Money

    8.16

    Facilities

    8.55

    Reviewers Mention About Doubletree By Hilton Raleigh Crabtree Valley

    The hotel was nice with friendly staff, but some benefits for frequent traveler guests have been taken away. The rooms were clean but the bed was too hard. The hotel bar had high beer prices. The hal (Read More)lways were very cold in the mornings, but the staff was helpful. The location was not ideal, but the pillows were great. Some improvements needed, such as adding a microwave and upgrading to smart TVs. Mixed views on this property with some pros and cons mentioned.

    Guest Reviews

    Briana
    group
    7.0
    Good
    It was good overall
    I like everything from check in to later that night Adrian was very professional and made sure I was comfortable with my room
    The night shift person in the lobby was away from The desk for 45mins I was locked out of my room the police ended up coming because of a situation that occurred and was looking for the night shift person he was no where to be found and I havent received my deposit back yet

    Published on 28 Dec 2023

    Monica
    family with young children
    9.0
    Superb
    Superb
    Comfortable and served the purpose
    Everything was good and cleanliness was top notch

    Published on 21 Dec 2023

    Jorge
    young couple
    3.0
    Poor
    Location good! Cleaning not so much! Be careful when entering ur room it might already be occupied!
    The locations was wonderful.
    1st off we were given a room that already had ppl in it! We went to the 10th floor and to our given room just to realize the room was already occupied! We went back to the service desk and informed her and she gave us new keys for a different room and didnt even apologize! 2nd there was hair all over our bathroom and in our towels and all over the carpet! This is not ok!

    Published on 17 Dec 2023

    Lee
    young couple
    8.0
    Very good
    Met our needs.
    Property was easy to get to off of the interstate. Parking and check in was easy. Not quite as nice looking as the photos, but was clean and met our needs.

    Published on 13 Dec 2023

    Ann
    young couple
    7.0
    Good
    Good
    Location to meet up with family
    A bit over priced for the time of year. I was charged 2 different times and 2 different rates, finally refunded the wrong amount... but it won't credit fully to my account for 5 days. This caused undue hardship on my travels.

    Published on 02 Dec 2023

    Takora
    family with young children
    1.0
    Bad
    Bad
    I got stuck in the elevator. Im still trying to receive a refund for the inconvenience.

    Published on 25 Nov 2023

    Anonymous
    young couple
    9.0
    Superb
    Superb
    Cleanliness, friendly staff, cookies and fast service
    No free breakfast

    Published on 06 Nov 2023

    Lynn
    family with young children
    10.0
    Exceptional
    The best front desk staff ever !
    Great location,friendly staff
    It was. Very cold in the dining room

    Published on 04 Nov 2023

    David
    young couple
    10.0
    Exceptional
    Exceptional
    Staff was courteous and very helpful. Check in was quick. Check out was simple and easy.

    Published on 31 Oct 2023

    Teri
    family with young children
    7.0
    Good
    Good
    Location, staff
    Bathrooms are very small

    Published on 31 Oct 2023

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