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About Dukes The Palm, a Royal Hideaway Hotel
Located in the shopping district of an artificial archipelago along the Persian Gulf, this 5-star resort and spa offers an iconic inventory of 279 rooms and 227 ultra-spacious apartments. Replete wit (Read More)h breathtaking cityscapes, their polished accommodations feature beige and white tones, king-sized beds and modern living rooms. Dining options include a New York-style steakhouse, two multi-cuisine restaurants, a cocktail bar, cigar lounge and elegant tearoom with skyline and outdoor views.
The Deluxe Studios come with King Size Bed, and fully equipped kitchenettes for your convenience. Studio amenities include Floris toiletries, flat screen 55" satellite TV, coffee and tea making facilities, and complimentary WiFi.
The Superior Rooms are allocated a large King bed or twin beds. Room amenities include Floris toiletries, flat screen 55" satellite TV, coffee and tea making facilities, connecting doors between rooms, large en-suite bathroom with bathtub and complimentary WiFi.
The large and comfortable Superior Studios are furnished with King Size Bed, a view and fully equipped kitchenettes. These Studios offer amenities that include Floris toiletries, flat screen 55" satellite TV, coffee and tea making facilities and complimentary WiFi.
The Grand Studios are spacious and luxuriously appointed with King Size Bed and comfortable pullout sleeper beds for larger groups of guests. The studio boasts waterfront and neighborhood views, while the fully equipped kitchenettes make for a comfortable stay. Junior Suites offer amenities that include Floris toiletries, flat screen 55" satellite TV, coffee and tea making facilities and complimentary WiFi.
The Premium Room is spacious and come with a king size bed, comfortable pullout sleeper sofas for additional guests, and large en-suite bathroom with bathtub. Room amenities include Floris toiletries, flat screen 55" satellite TV, coffee and tea making facilities and complimentary WiFi.
Executive Studios offer a luxurious and open space, perfect for larger groups of guests. Furnished with King Size Bed, comfortable pullout sleeper sofas, glorious views and fully equipped kitchenettes for a relaxing and memorable stay. Room amenities include Floris toiletries, flat screen 55" satellite TV, coffee and tea making facilities and complimentary WiFi.
The Deluxe Suite offers a generous space and a separate elegantly furnished lounge area. These beautifully appointed rooms are furnished with king size bed, comfortable pullout sleeper sofas, a large en-suite bathroom with bathtub. Amenities include Floris toiletries, flat screen 55" satellite TV, coffee and tea making facilities and complimentary WiFi.
The One-Bedroom Apartment offer a signature stay with spacious floor plans and ornate furnishings. These suites boast separate lounge and dining areas with a fully equipped kitchenette. Plush King Size Bed and comfortable pullout sleeper sofas provide ample space for larger groups of guests. Room amenities include Floris toiletries, flat screen 55" satellite TV, coffee and tea making facilities, and complimentary WiFi.
Deluxe Rooms come with King or Twin beds. Room amenities include Floris toiletries, flat screen satellite TV, coffee and tea making facilities, a spacious wardrobe, in room safe and complimentary WIFI.
The Premium Studios offer a breathtaking or partial sea view. They come with King Size Bed, and fully equipped kitchenettes for your convenience. Studio amenities include Floris toiletries, flat screen 55-inch satellite TV, coffee and tea making facilities, and complimentary WiFi.
The Premium One-Bedroom Apartments offer a signature stay with spacious floor plans, ornate furnishings and offer a breathtaking or partial sea view. These suites boast separate lounge and dining areas with a fully equipped kitchenette. Plush King Size Bed and comfortable pullout sleeper sofas provide ample space for larger groups of guests. Room amenities include Floris toiletries, flat screen 55'' satellite TV, coffee and tea making facilities, and complimentary WiFi.
Very good location of the hotel. Always friendly and very helpful staff. Clean private beach and best for families with small children. Various options for breakfast. We got an upgraded room level without any extra charge. Good position very close to the shopping mall.
I can not imagine what can be better here.
Published on 03 Jan 2024
Erik
solo traveller
9.0
Superb
Overall very nice hotel, dont let the pictures paint a bad image it looks much nicer in person
Room was nice and clean, comfy beds and breakfast was really good, the two pool were nice and the beach was private and nice. House keeping was good and the facilities are plenty with 2 restaurants, sauna, spa, barber and more all in one place, location was good too. Palm jumeirah hotels are the best.
There are 3 things i didnt like, the elevator ipad system kinda sucks no traditional elevator, sometimes it wouldnt work or select a floor i didnt choose, late to come or didnt come at all. Maybe this is just my room but the keycard for my room never worked, they were one-time use for my door and by the end of my stay i racked up 20 keycards, again maybe just my room. The temperature regulation in the shower is bad, I would turn it to one temperature and it would be fine for 2 mins then it would turn boiling hot then freezing cold over and over, made it unbearable to take a shower for more than 5 mins. These are very minor issues that get overshadowed by the positives in this hotel so dont take these as serious problems.
(Read More)
Published on 01 Jan 2024
Tendai
family with young children
9.0
Superb
Superb
The beach ,pool,the food
There was no sugar and coffee to make tea in my room everything was for sale.other hotels provide such facilities.
Published on 01 Jan 2024
Saad
family with young children
9.0
Superb
Good value for money
Beach, pool,location, staff, everything
Executive studio had limited storage place for clothing based on the room capacity
Published on 01 Jan 2024
Jancy
family with young children
9.0
Superb
Superb
Staff were great!
The stay wasnt long enough
Published on 31 Dec 2023
Nicola
solo traveller
1.0
Bad
I was very disappointed for the price I had to pay and only stayed 2 nights out of the 5 I had paid
I booked a superior room and was given a dark kitchenette with an inside view of a wall.
Concierge low level not five star standard.
seems now to be a go to location for the traveling community.
Published on 31 Dec 2023
Laura
family with young children
8.0
Very good
Lovely hotel, would highly recommend but with a different room. Would return.
Lovely hotel and great location.
We opted for a premium studio where you have to share a bed with a child under 6. Our daughter is 5 and it was not a big enough bed to have three in the bed but in saying that the hotel were very accommodating in giving us an additional small bed. This bed however was very hard.
Published on 30 Dec 2023
Shabina
family with young children
5.0
Passable
Not 5* standard. Overcrowded overworked staff, unclean facilities and unkempt property.
Breakfast was good.
Room was not 5* standard at all. There was a bug in the slippers. Pull out bed was hard and uncomfortable. Toilet washer has feaces on it. AC was not working properly.
All Facilities for Dukes The Palm, a Royal Hideaway Hotel
Category
Facilities
Activities
Water sport facilities on site, Live music/performance, Live sport events (broadcast), Happy hour, Beach, Themed dinner nights.
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Sofa, Washing machine, Sofa bed, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Tile/marble floor, Interconnected room(s) available, Heating, Socket near the bed, Heated pool, Air conditioning, Pool cover, Infinity pool, Carpeted.
Food & Drink
Wine/champagne, Kitchenware, Stovetop, Kid-friendly buffet, Breakfast in the room, Kitchenette, Oven, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Dishwasher, Refrigerator, Electric kettle, Snack bar, Microwave, Restaurant, Toaster, Kitchen, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar.
Safety & security
Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services
Valet parking, ATM/cash machine on site, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General
Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
Entertainment and family services
Kids' club, Children's playground, Indoor play area, Entertainment staff, Evening entertainment, Kids' outdoor play equipment, Baby safety gates, Board games/puzzles, Babysitting/child services.
Pool and wellness
Sun umbrellas, Outdoor pool (all year), Massage, Beachfront, Beauty Services, Pool with view, Indoor pool (all year), Hair colouring, Swimming pool, Foot massage, Hair cut, Water slide, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Outdoor pool, Manicure, Personal trainer, Back massage, Fitness/spa locker rooms, Hair treatments, Private beach area, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
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