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Fortune Resort Sullivan Court

Missionary Hill Road (0 kms from Government Rose Garden)
123, Selbourne Road, Opp. Rose Garden

Ranked 1 out of 57 resorts in ooty

8.4
631 reviews

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About Fortune Resort Sullivan Court

Belonging to the chain of 5-star ITC hotels, this upscale resort in the Nilgiris reflects hospitality and premium accommodations. The suites have state-of-the-art furnishing and amenities like coffee (Read More) makers and minibars for guests to enjoy the mountain views from the comfort of their own room. They have a shared lounge, a garden. spa and sauna facilities too. The restaurant serves a variety of cuisines and delicious breakfast.

Room Types Available

Presidential Suite
  • Max 3 Adults
    •
  • 4 Photos available
    •

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    The spacious suite offers a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

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    Deluxe Mountain View
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    This triple room has a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Fortune Club Forest View
  • Max 3 Adults
    •

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    This triple room has a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Fortune Club Garden View
  • Max 3 Adults
    •

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    This triple room features a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 1 bed.

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    Fortune Club Mountain View
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    This triple room features a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 1 bed.

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    Deluxe Room
  • Max 3 Adults
    •

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    This triple room is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker and a seating area. The unit has 1 bed.

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    Fortune Resort Sullivan Court is featured in

    Guest Ratings For This Property

    8.4
    Based on 631 Reviews
    100% verified reviews

    Comfort

    8.72

    Cleanliness

    8.79

    Value For Money

    7.87

    Facilities

    8.38

    Guest Reviews

    Venugopal
    young couple
    10.0
    Exceptional
    Exceptional
    Very courteous staff. Excellent service. Breakfast spread is very good. Room was spacious with good view of the lawn.
    None.

    Published on 02 Jan 2024

    Priyanka
    young couple
    6.0
    Pleasant
    Likely one of the better hotels in Ooty. But cost is not justified for the value provided.
    Comfortable Beds. Decent resort facilities. Nice, quaint common area. Staff are courteous and helpful but are not trained to handle off-normal situations.
    We upgraded from the standard room to the suite room because the standard room was not ready to check-in (this was fine because we arrived early and we consciously made the decision to upgrade the room). However, the suite room cost as much as a 5-star hotel room (Rs.20,000+) but the service I would expect at that price was missing: 1. Room cleanliness was only acceptable. Clean beds and towels; not so clean bathrooms. The bathroom floor had stains from what appeared to be make-up from the previous guest. The amenities were not refreshed (tea/coffee bar, shoe shine etc.) 2. Buffet cleanliness was bad: * People were mixing spoons in dishes and spilling food everywhere. * Reasonable variety in food but food was bland. I would recommend eating elsewhere and skipping the buffets at this place. * Coffee machine was using milk from an open tub of milk. We could clearly see the bits of dust and debris floating on the top of the tub of milk. * Waiters were reusing cutlery from another table that was just vacated.
    (Read More)

    Published on 01 Jan 2024

    Agnivesh
    young couple
    8.0
    Very good
    Very good
    Room Service was slow

    Published on 27 Dec 2023

    Pragya
    family with young children
    9.0
    Superb
    Very pleasant and comfortable stay
    The property had a rustic charm to it, with excellent location and the best staff anyone can ask for.
    Food, thats one thing the hotel needs to work on

    Published on 27 Dec 2023

    Poobalan
    young couple
    9.0
    Superb
    It was what we needed. A quiet slow getaway emersed in nature and a time to reflect.
    It was more of a hamlet type Hotel and different from the cosmopolitan type. A refreshing difference with lovely gardens and away from the hustle and bustle. Ideal as it overlooked the city.
    Well to be honest, I did not like the reverence to the British colonialist history and the role Sullivan played. It is somewhat contradictory as such history as acknowledged was beneficial only to the British who were permanently and illegally based there.. All of the facilities even in the town were for the British invaders' luxury and not for the subjugated locals. Let's move with the times and heap such offensive and invasive history to the dumps. As a foreigner, I do admire Indian history. Let that be the legacy and not of those who plundered the lands and its people. I make no apologies for my honesty. RAJAN NAIDOO (South Africa)
    (Read More)

    Published on 26 Dec 2023

    Mehra
    young couple
    7.0
    Good
    Room size is too small
    B/ f was o.k. Location so so
    Restaurant staff

    Published on 21 Dec 2023

    Mohamed
    family with young children
    8.0
    Very good
    Overall its a nice experience
    Location and staff
    Room slippers was not placed and its been given after asking. Second day room was not cleaned till 5pm even the front dest was informed earlier

    Published on 21 Dec 2023

    Sreedevi
    group
    10.0
    Exceptional
    An old world charm
    An old world feel
    The restaurant service needs to improve

    Published on 16 Dec 2023

    Jatish
    young couple
    10.0
    Exceptional
    Exceptional
    Just about everything was as perfect as it could get. The welcome at the reception by smiling staff, bellboy taking the baggage to the room. The room was just fabulous. Very comfortable beds. TV, WiFi, Refrigerator, Tea/Coffee maker, all toiletry in the en-suite bath. The breakfast buffet was huge and delicious with a live egg counter and a live dosa counter. All the staff - reception, restaurant waiters, room service staff, housekeeping staff, security - were polite and helpful beyond helpful. Sullivan Court gets 10 on 10 in my books.
    There was nothing to not like. Everything was just great.

    Published on 09 Dec 2023

    Jennifer
    family with young children
    10.0
    Exceptional
    All good
    Meals are too expensive
    Price is little too much compared to other hotels

    Published on 07 Dec 2023

    Location & Nearby Places

    Missionary Hill Road (1.7 Km from city center)

    123, Selbourne Road, Opp. Rose Garden

    15 Nearby Attractions

    Ooty Rose Garden

    0.3 km

    Adam's Fountain

    0.8 km

    Elk Hill Murugan Temple

    0.8 km

    Government Museum

    0.9 km

    Stone House Ooty

    0.9 km

    St Stephen's Church Ooty

    1.2 km

    Wax Museum Ooty

    1.3 km

    Ooty Botanical Gardens

    1.3 km

    Ketti Valley View

    1.3 km

    Nilgiri Mountain Railway

    1.5 km

    Thunder World

    1.8 km

    Children's Park

    1.8 km

    Halashana Falls

    1.8 km

    Trekking in Ooty

    1.9 km

    Tiger Hill Ooty

    2.2 km

    See All Attractions

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    Top Facilities

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    All Facilities for Fortune Resort Sullivan Court, Ooty - Member ITC's Hotel Group

    Category Facilities
    Activities Happy hour, Badminton equipment, Live music/performance, Cycling, Billiards, Golf course (within 3 km), Table tennis, Horse riding, Hiking, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Visual aids: Braille, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
    Accessibility Toilet with grab rails, Emergency cord in bathroom.
    Bathroom Sauna, Free toiletries.
    Room Amenities Air conditioning, Heating, Desk, Seating Area, Safety deposit box.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Kid meals, BBQ facilities, Restaurant, Minibar, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Tea/Coffee maker, Bar.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Lockers, Key card access.
    Media & Technology Satellite channels, Flat-screen TV.
    Common areas Picnic area, Outdoor fireplace, Games room, Garden.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Private parking, Free parking, Parking, Parking on site.
    Entertainment and family services Evening entertainment, Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles, Kids' club.
    Transport Airport shuttle, Car hire, Airport shuttle (additional charge), Airport drop off, Parking garage, Shuttle service (additional charge), Shuttle service, Airport pick up.
    Pool and wellness Steam room, Foot massage, Massage, Fitness centre, Spa/wellness packages, Neck massage, Fitness, Spa facilities, Head massage, Spa and wellness centre, Back massage, Spa lounge/relaxation area, Hand massage.

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