Grand Oasis Palm - All inclusive, Cancun, Mexico

About Grand Oasis Palm - All inclusive

Grand Oasis Palm is the perfect destination for an unforgettable family vacation. It offers a plethora of exciting activities and amenities like large swimming pools, tropical lounges, kayaking, snorkelling, tennis, mini golf and a state-of-the-art fitness centre. For those looking for some relaxation, the resort's spa offers a range of treatments and massages to help you unwind. It also offers a variety of entertainment options, from live music to shows and performances.

Top Facilities

parking

bar

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Check Room Options And Availability

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Superior

Max 3 Adults

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The bright rooms with partial ocean view are air conditioned and feature amenities that include a flat-screen TV with cable channels, safe, free wireless internet (1 code per adult) and a minibar stocked at the arrival date. The full bathroom includes free toiletries.

Grand Family Suite

Max 4 Adults

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The bright suites with either ocean or lagoon view and jacuzzi or pool (subject under availability), are air conditioned and feature amenities that include a flat-screen TV with cable channels, safe, free wireless internet (1 code per adult) and a minibar stocked at the arrival date. The full bathroom includes free toiletries. These suites have 2 adjoining rooms with one king size bed and 2 doble beds.

Standard Limited View Room

Max 4 Adults

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The bright rooms are air conditioned and feature amenities that include a flat-screen TV with cable channels, safe, free wireless internet (1 code per adult) and a minibar stocked at the arrival date. The full bathroom includes free toiletries.

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Location & Nearby Places

Zona Hotelera (7.1 Km from city center)

Boulevard Kukulcan Km 4.5 Zona Hotelera

5 Nearby Attractions

Playa Tortugas

0.7 km

Chichen Itza

4.8 km

Isla Mujeres

6.2 km

El Rey Ruins

9.2 km

Playa Delfines

9.2 km

All Facilities for Grand Oasis Palm - All inclusive

Category	Facilities
Activities	Bike tours, Live music/performance, Aerobics, Tennis equipment, Live sport events (broadcast), Beach, Billiards.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Soundproof rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Bathroom	Sauna, Shower, Private bathroom, Free toiletries, Toilet paper, Toilet, Hairdryer.
Room Amenities	Air conditioning, Iron, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Snack bar, Restaurant, Minibar, Kid-friendly buffet, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
Services	WiFi, Internet services.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access.
Media & Technology	Radio, Cable channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Common areas	Garden.
Reception services	Concierge service, Invoice provided, Tour desk, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Paid WiFi, Parking on site, WiFi available in all areas.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles, Kids' club, Entertainment staff, Babysitting/child services.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Private beach area, Massage, Kids' pool, Swimming Pool, Fitness centre, Beachfront, Spa/wellness packages, Fitness, Spa facilities, Outdoor pool, Spa and wellness centre, Spa lounge/relaxation area, Massage chair, Sun loungers or beach chairs.
Transport	Car hire.
Outdoor & View	Lake view, View.

Guest Ratings For This Property

7.3

Based on 5098 Reviews

100% verified reviews

Comfort

7.85

Cleanliness

7.79

Value For Money

7.41

Facilities

7.57

Guest Reviews

Amber

solo traveller

1.0

Bad

Horrible

Nothing

The facilities, the staff , the food !!!

Published on 03 Jan 2024

Miri

family with young children

6.0

Pleasant

the food is ok. For families this place is ok.

very few places to sit, no sitting in the lobby, no sitting outside (not allowed), and not enough lounge chairs on the beach.

Published on 03 Jan 2024

Pat

young couple

9.0

Superb

Everything was good beside the food

The resort

The food

Published on 03 Jan 2024

Sabine

family with young children

6.0

Pleasant

Close to airport

Food in restaurants, we asked for a baby crib which was not delivered in the end.

Published on 02 Jan 2024

Yalin

family with young children

1.0

Bad

Worst experience ever

The ice cream in the Cocoa restaurant is the only thing I could think of that is not bad.

Worst hotel I have ever been to. Room smells weird and very strange arrangement of beds. Need to wait for hours to get a reservation for dinner which will disappoint you anyways, so dont waste your time and good vacation mood on this hotel. STAY AWAY!

Published on 31 Dec 2023

Federica

family with young children

5.0

Passable

We used the hotel as a place to sleep and otherwise avoided it by going elsewhere day time.

Very good fitness center. Facilities look good.

Utilities for this hotel is not scaled to handle the number of guests. It is very crowded. In particular, people start lining up from 07:00 to be ready for when the hotel starts taking reservations at 08:00 for dinner the next evening. Queuing up like this is not a holiday for me and is a complete deal breaker. There is a similar issue with sun beds. People place towels everywhere, even the chairs in the bar, while not actually sitting there themselves. We had a rental car and minimized time spent at the hotel and ate at the restaurants which did not require a reservation. After 3 nights at Grand Oasis we have now moved on to a hotel in Tulum which costs twice as much per night. For us it is totally worth paying double to avoid such frustrations and for a generally higher quality level.

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Published on 31 Dec 2023

Gali

family with young children

1.0

Bad

The coffee shop

all inclusive Bad reviews for long waiting for restaurants resveion standing more than 1.30 h Im Not coming again!!!!!!!! Always long waiting for morning lunch and dinner buffet. Not enough towels or chairs at the pool/ beach you need to wake up early. That is not a vacation The only thing it's good here is the coffee shop from 7am to 9.30 pm Never again!!!!!!!!!! This is 1 star hotel

Published on 30 Dec 2023

Bamidele

family with young children

8.0

Very good

There are a lot of things that could be improved particularly with regard to the service level, but all in all great loc

Great location. Loved the variety of activities and the a la Carte Restaurants. The personnel is very helpful and professional.

Lack of flexibility for early check in and long wait times to get into restaurants. The food in the buffet was not always the best. You had to wait in line for hours and sometimes wait up to two days to get a reservation in one of the A La Carte Restaurants.

Published on 30 Dec 2023

Viviana

young couple

3.0

Poor

Long lines for food , a few people on bars you have to lien up to get a drink for at least 1/2 hours specially beach bar , beach is horrible not Cancun type of beaches

Beach feels like a swamp

Published on 26 Dec 2023