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See all hotels in Rochester

Hampton Inn & Suites Rochester Downtown

East Avenue (0 kms from The Strong National Museum of Play)

101 South Union Street

Ranked 24 out of 25 best hotels in rochester

8.8
162 reviews

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Room Types Available

King Suite with Wet Bar

Max 4 Adults

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This suite has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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King Studio with Sofa Bed - Hearing Accessible

Max 4 Adults

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This studio features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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King Room with Microwave/Fridge

Max 2 Adults

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This double room features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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Hampton Inn & Suites Rochester Downtown is featured in

25 Best Hotels In Rochester

$ 88 onwards

Guest Ratings For This Property

8.8

Based on 162 Reviews

100% verified reviews

Comfort

9.18

Cleanliness

9.07

Value For Money

8.14

Facilities

9.12

Reviewers Mention About Hampton Inn & Suites Rochester Downtown

The Hampton Inn & Suites Rochester Downtown receives positive reviews for its excellent downtown location, clean and updated rooms, and friendly staff. Guests enjoy the convenience of free breakfast (Read More)and appreciated the separate bunk bed alcove for kids. The hotel is situated near the Strong Museum of Play and offers a well-equipped fitness center and small pool. Some guests mention limited parking and slightly pricey drinks at the bar. Overall, the hotel is highly recommended for its convenience, cleanliness, and helpful staff.

Guest Reviews

Meher

family with young children

10.0

Exceptional

Exceptional

Location, sparkling clean, modern & fresh look, great service

No complimentary water bottles in room

Published on 04 Jan 2024

Linda

young couple

3.0

Poor

For the most part pleasant

Friendly staff, good location, newer building and furnishings

The room had clearly been smoked in and some scent sprayed to cover it up. By the morning the awful smoke smell had triggered an asthma attack and permeated all our belongings.

Published on 01 Jan 2024

Berry

young couple

8.0

Very good

The room was not handicapped accessible

The toilet is very low. It requires a safety bar I had to be assisted- VERY INCONVENIENT The bed is too high- I had to-be lifted onto it- Very INCONVENIENT

Published on 26 Dec 2023

James

young couple

9.0

Superb

Superb

New hotel with lots of attention to comfort and services. Convenient to downtown and play museum. Good restaurant.

Published on 30 Nov 2023

Tracey

with friends

10.0

Exceptional

Exceptional

Felt brand new and very clean!

Published on 13 Nov 2023

Tracey

young couple

8.0

Very good

Very good

Staff was very friendly and helpful.

Parking. We had to park in the parking garage across the street. It's closed at a certain hour so the hotel calls so you can get in. The problem is if you need to go back to your vehicle they have to call again so you can get in

Published on 10 Nov 2023

Karen

young couple

9.0

Superb

Excellent, would book again

Clean, near our destination, friendly staff

Published on 08 Nov 2023

Rosenthal

group

8.0

Very good

I would stay here again.

Overall, great location, room and facilities. We had dinner there and it was good, though there could have been more offerings. Nice dining space and atmosphere, other than the music being too loud. Breakfast was adequate.

Larger dinner menu. I left my iPad in the bathroom and tried to reach someone at the front desk. It was impossible to find a direct number. Once I got back to the hotel, the staff were very helpful.

Published on 30 Oct 2023

Judy

family with young children

10.0

Exceptional

Exceptional

The location was wonderful.

Published on 29 Oct 2023

Terri

young couple

10.0

Exceptional

Exceptional

Very nice and clean and the two gentlemen were very kind to me when I checked in

The one young girl who covers the front was rude and not nice at all. You say hello to her and she doesnt respond she doesnt even smile at you or say hello when you walk in. If you are working customer service you should be kind and shes probably the one I called and asked a question before my arrival and was very rude

Published on 03 Oct 2023

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Top Facilities

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All Facilities for Hampton Inn & Suites Rochester Downtown

Category	Facilities
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area.
Bathroom	Bath or shower, Free toiletries, Hairdryer.
Services & Extras	Wake-up service, Alarm clock.
Media & Technology	Radio, Cable channels, Laptop safe, TV, Video, Flat-screen TV, Telephone.
Reception services	Express check-in/check-out, 24-hour front desk.
Room Amenities	Ironing facilities, Heating, Desk, Safety deposit box.
Transport	Airport shuttle, Accessible parking.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool (all year), Fitness, Indoor pool.
Food & Drink	Refrigerator, Microwave, Tea/Coffee maker.

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