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Hampton Inn & Suites Rochester Downtown

East Avenue (0 kms from The Strong National Museum of Play)
101 South Union Street - Show on map

Ranked 24 out of 25 best hotels in rochester

8.7
178 reviews

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Room Types Available

King Suite with Wet Bar
  • Max 4 Adults
    •

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    This studio has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    King Studio with Sofa Bed - Hearing Accessible
  • Max 4 Adults
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    This studio features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    King Room with Microwave/Fridge
  • Max 2 Adults
    •

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    This double room features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    King Room with Roll-In Shower - Mobility Access
  • Max 2 Adults
    •

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    This double room has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    Family Room
  • Max 4 Adults
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    This quadruple room features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 3 beds.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
    •

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    This quadruple room has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    King Room - Hearing Access
  • Max 2 Adults
    •

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    View Deal
    This double room features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
    •

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    View Deal
    This quadruple room features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Queen Room with Roll-In Shower - Mobility Access
  • Max 4 Adults
    •

    Read More

    View Deal
    This quadruple room has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Hampton Inn & Suites Rochester Downtown is featured in

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    Guest Ratings For This Property

    8.7
    Based on 178 Reviews
    100% verified reviews

    Comfort

    9.18

    Cleanliness

    9.01

    Value For Money

    8.12

    Facilities

    9.1

    Reviewers Mention About Hampton Inn & Suites Rochester Downtown

    The Hampton Inn & Suites Rochester Downtown receives positive reviews for its excellent downtown location, clean and updated rooms, and friendly staff. Guests enjoy the convenience of free breakfast (Read More)and appreciated the separate bunk bed alcove for kids. The hotel is situated near the Strong Museum of Play and offers a well-equipped fitness center and small pool. Some guests mention limited parking and slightly pricey drinks at the bar. Overall, the hotel is highly recommended for its convenience, cleanliness, and helpful staff.

    Guest Reviews

    Meher
    family with young children
    10.0
    Exceptional
    Exceptional
    Location, sparkling clean, modern & fresh look, great service
    No complimentary water bottles in room

    Published on 04 Jan 2024

    Linda
    young couple
    3.0
    Poor
    For the most part pleasant
    Friendly staff, good location, newer building and furnishings
    The room had clearly been smoked in and some scent sprayed to cover it up. By the morning the awful smoke smell had triggered an asthma attack and permeated all our belongings.

    Published on 01 Jan 2024

    Berry
    young couple
    8.0
    Very good
    The room was not handicapped accessible
    The toilet is very low. It requires a safety bar I had to be assisted- VERY INCONVENIENT The bed is too high- I had to-be lifted onto it- Very INCONVENIENT

    Published on 26 Dec 2023

    James
    young couple
    9.0
    Superb
    Superb
    New hotel with lots of attention to comfort and services. Convenient to downtown and play museum. Good restaurant.

    Published on 30 Nov 2023

    Tracey
    with friends
    10.0
    Exceptional
    Exceptional
    Felt brand new and very clean!

    Published on 13 Nov 2023

    Tracey
    young couple
    8.0
    Very good
    Very good
    Staff was very friendly and helpful.
    Parking. We had to park in the parking garage across the street. It's closed at a certain hour so the hotel calls so you can get in. The problem is if you need to go back to your vehicle they have to call again so you can get in

    Published on 10 Nov 2023

    Karen
    young couple
    9.0
    Superb
    Excellent, would book again
    Clean, near our destination, friendly staff

    Published on 08 Nov 2023

    Rosenthal
    group
    8.0
    Very good
    I would stay here again.
    Overall, great location, room and facilities. We had dinner there and it was good, though there could have been more offerings. Nice dining space and atmosphere, other than the music being too loud. Breakfast was adequate.
    Larger dinner menu. I left my iPad in the bathroom and tried to reach someone at the front desk. It was impossible to find a direct number. Once I got back to the hotel, the staff were very helpful.

    Published on 30 Oct 2023

    Judy
    family with young children
    10.0
    Exceptional
    Exceptional
    The location was wonderful.

    Published on 29 Oct 2023

    Terri
    young couple
    10.0
    Exceptional
    Exceptional
    Very nice and clean and the two gentlemen were very kind to me when I checked in
    The one young girl who covers the front was rude and not nice at all. You say hello to her and she doesnt respond she doesnt even smile at you or say hello when you walk in. If you are working customer service you should be kind and shes probably the one I called and asked a question before my arrival and was very rude

    Published on 03 Oct 2023

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