We arrived to learn that they had given away our king room (apparently a maintenance issue forced them to give our room to someone else) and we had to stay in double queen room. As the town was very busy that night due to a UofL game, we didn't have a good option to change hotels and the front desk clerk said she would comp our parking for the three nights. The beds in room 604 seemed like full size (not only based on trying to fit into it, but also were noticeably narrower than the queen-width headboard on the wall) and the mattress was extremely hard. Two sliding shelves on furniture would not stay closed so were hazards. After a terrible night sleep we worked with the front desk to get back into a king room, which was proving to be a bit problematic over the next four hours to get confirmed until we later reiterated that we had originally booked a king room and then a king room became immediately available. When asked about our stay on check out, the front desk rep was very apologetic to our story and volunteered to comp the parking. However, she was surprised when I told her it had already been done as it was not done as previously promised but she took care of it. Overall, the property is getting tired but they seem to be doing some basic maintenance (although the fans blowing air into the hallways are incredibly loud - our friends with a room next to one were bothered by it during the night). The typical Hampton Inn inclusive breakfast works ok for their traditional price/value point but is not great when room rates are into the $200's per night. Definitely a transition area in downtown - two blocks from some great areas but directly across the street are two boarded up pawn shops.
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