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Hampton Inn Philadelphia Center City-Convention Center

Center City (0 kms from Pennsylvania Convention Center)
1301 Race Street - Show on map

Ranked 2 out of 12 Resorts In Philadelphia

7.6
2002 reviews

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About Hampton Inn Philadelphia Center City-Convention Center

The Hampton Inn Philadelphia Center City-Convention Center is a fantastic hotel located in Philadelphia. The staff are friendly, energetic, and go above and beyond to ensure a pleasant stay. The room (Read More)s are clean and spacious. The hotel offers great amenities such as a fitness center. The hotel is conveniently located near famous landmarks such as the Liberty Bell Center and the Art Museum, making it an excellent choice for exploring the city. Overall, the positive reviews highlight the great service, cleanliness, and convenient location of the hotel.

Room Types Available

King Room - Non-Smoking
  • Max 3 Adults
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    This room features a flat-screen TV and work desk.

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    One-Bedroom King Suite with Sofa Bed - Non-Smoking
  • Max 5 Adults
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    This room features a flat-screen TV, sofa bed and work desk.

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    King Room - Mobility Access/Non-Smoking
  • Max 2 Adults
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    This room with a bath tub also features a flat-screen TV and work desk.

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    King Suite with Bath Tub - Mobility Access/Non-Smoking
  • Max 4 Adults
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    This suite features an accessible bath tub, flat-screen TV and work desk.

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    King Suite with Roll-In Shower - Mobility Accessible/Non-Smoking
  • Max 5 Adults
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    This suite features a roll-in shower, flat-screen TV and work desk.

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    Premium Queen Room with Two Queen Beds - Non-Smoking
  • Max 4 Adults
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    The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

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    Queen Room with Two Queen Beds - Non-Smoking
  • Max 4 Adults
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    The unit offers 2 beds.

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    Premium King Room - Non-Smoking
  • Max 2 Adults
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    The double room offers a tea and coffee maker. The unit offers 1 bed.

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    Guest Ratings For This Property

    7.6
    Based on 2002 Reviews
    100% verified reviews

    Comfort

    8.15

    Cleanliness

    8.17

    Value For Money

    7.51

    Facilities

    7.89

    Guest Reviews

    Steven
    family with young children
    10.0
    Exceptional
    Great place. Don't get to Phildelphia often but woulkd stay there next time I go. Maybe this summmer
    Cleanliness, friendliness, round the clock coffee. Great location. Nice looking breakfast but we had to leave at 6 AM so didn't get to experience it.
    Slow check in but the one person working there was hard working, friend;y and efficient. They just seem to be understaffed at 4 PM check in time.

    Published on 04 Jan 2024

    Vitor
    solo traveller
    9.0
    Superb
    Good choice in Philly
    Room space and breakfast
    A little overpriced

    Published on 04 Jan 2024

    Cody
    group
    3.0
    Poor
    It was one of the worst run hotels I've ever stayed in.
    When we first got there the bed had stains on it and when we requested new sheets it took about 2 hours to get them. There is no staircase down into the lobby so you have to take the elevators. They had three elevators however one was broken the entire time, so the entire 11 story hotel had to use the two elevators to come in and out of the lobby. During our stay we got locked out of our rooms twice as they had some kind of hotel-wide room key issue. It took over an hour to resolve the room key issue and the whole hotel was coming down into the lobby to get their room key reset at the same time, which also caused a lot of logistical challenges given you could only get to the lobby from the elevators. I also know that the hotel severely overbooked itself as one of my friends who had a reservation was told that they were out of luck and had to find a different hotel the day that they arrived after driving from over two States away. This whole hotel feels like it was once great and now the people running it have no idea how to actually run a hotel. Check people in, make sure the rooms are clean, and make sure people can get into their rooms during their stay. That's really all that is needed and they have failed on pretty much all fronts.
    (Read More)

    Published on 04 Jan 2024

    Lopez
    family with young children
    7.0
    Good
    Great location. Good breakfast. Expensive valet parking but worth it
    There were not shower gel neither shampoo. There were not enough towels. There was a huge stain in the curtains.

    Published on 03 Jan 2024

    Nadia
    with friends
    5.0
    Passable
    Unfriendly front desk, hours spent on the phone on hold, daily elevator issues
    Location
    Every day we had issues with our keys. One day the whole property had the keys not working and had to be replaced. Spent lots of time in line for the elevators, multiple elevators didnt work. Elevators were screeching or we get stuck on certain floors. Difficult to find the elevators. Front desk staff was not friendly. Spent multiple hours on the phone With the front desk or reservations always on hold and not completing requests. Valet parking per night is expensive. No pool or hot tub.

    Published on 03 Jan 2024

    Baskaran
    family with young children
    9.0
    Superb
    Great experience. value for the money!!
    The location was great; The hotel is walkable to all the great monuments. Moreover, we felt safe. All the staff members were helpful and friendly.
    There was a peeling paint issue going on in the cafeteria for 2 days (28 Dec - 29 Dec). This may be due to excess humidity or a leaky roof not sure. But a big patch of paint was lying down in the middle of the cafeteria. A Yellow board was kept as a warning to individuals to proceed with caution.

    Published on 03 Jan 2024

    Christina
    family with young children
    10.0
    Exceptional
    Great stay comfortable
    Your staff is very friendly. When you first enter the lop you had like lemon water that was pretty cool coffee and tea all day excellent.
    The only thing I didnt like your laundry service wasnt open. But all in all it was good. In the showerhead had to be replaced, but they came up immediately and fixed that.

    Published on 02 Jan 2024

    Jessica
    family with young children
    4.0
    Disappointing
    Staff member at front desk was very rude
    The hotel is nice and clean, also good location, however when we checked in the front desk person was very rude, didnt even say hi and I have to ask if I could check in, once he gave me the room key and explained general hotel info we went to our room to find out that there was still guests inside the room, another staff member told us to go back to front desk, we did all of these while my husband was carrying our sleeping baby, finally when back at front desk this same front desk person didnt even apologize, he was trying to tell me he didnt assign that room number, at that point I was tired and frustrated by the lack of professionalism and manners, so unfortunately Im not going back to this hotel never again and wouldnt recommend to anyone I know
    (Read More)
    The hotel is nice and clean, also good location

    Published on 01 Jan 2024

    Mikki
    with friends
    10.0
    Exceptional
    Exceptional
    The location and price are great for our trip. It's a very cozy and comfortable hotel.
    One of the shower dispensers was out of fluid, but I can't remember which. It wasn't a big deal because I travel with toiletries.

    Published on 31 Dec 2023

    Triana
    young couple
    10.0
    Exceptional
    Exceptional
    Good breakfast and attention in the lobby. Perfect location to walk to the main attractions in philadelphia.

    Published on 27 Dec 2023

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