Reviewers Mention About Hilton Garden Inn Austin Downtown-Convention Center
Review 1: The first night was hot, but the issue was quickly resolved by the night management. The front desk lady gave a complementary coffee for the guest's birthday. Evelyn at breakfast was extrem (Read More)ely attentive and helpful, going above and beyond to serve and smile. The view from the top floor was awesome, and all the workers were kind and helpful. Overall, a great stay.
Review 2: The manager, Larissa, seamlessly handled an issue with the reservation upon check-in. The restaurant/bar on the top floor was loved by the guest. The servers, Megan and Jeremy, were friendly and genuine. Evelyn at breakfast was attentive and kind. The hotel support staff was great. The light room service after one night's stay was a treat. Overall, a great experience.
Review 3: The hotel was in a great location and the valet team was helpful and nice. The front desk was professional and made check-in easy. The room was nice and the restaurant had great food. Aiden, Reece, Gavin, and Jeremy from the valet team made the stay enjoyable. Overall, worth it.
Review 4: The hotel was older but had top-notch everything. Evelyn in the dining area was extremely nice and helpful. The hotel had big rooms, big restrooms, a nice view, and affordable prices.
Review 5: Maria, a restaurant worker, provided outstanding service. Her professionalism and dedication to ensuring a delightful dining experience were memorable. Five stars well-deserved.
Review 6: The valet fee was expensive and almost half the price of the room. Despite this, the hotel itself was solid, with clean and comfortable rooms. The staff was friendly. The location was great for exploring downtown Austin, but there were safety concerns in the surrounding area.
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