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Hilton Garden Inn Louisville Airport

Germantown (2 kms from Churchill Downs)
2735 Crittenden Drive

Ranked 30 out of 49 best hotels in louisville

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Room Types Available

King Room
  • Max 2 Adults
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    This room features cable TV, a microwave, and a refrigerator.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
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    This room features cable TV, a microwave, and a refrigerator.

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    One-Bedroom King Suite
  • Max 4 Adults
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    This suite includes a flat-screen TV with cable channels.

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    One-Bedroom Suite with Two Double Beds
  • Max 5 Adults
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    This spacious suite offers a flat-screen TV with cable channels.

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    Deluxe King Room
  • Max 2 Adults
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    This room is furnished with one king bed.

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    Queen Room with Two Queen Beds - Mobility Access
  • Max 4 Adults
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    This disability accessible room includes an accessible bath tub. It has a flat-screen TV, refrigerator and microwave.

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    King Room with Two King Beds
  • Max 6 Adults
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    The spacious family room offers a tea and coffee maker, a seating area, a safe deposit box, heating and a TV with cable channels. The unit has 2 beds.

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    Hilton Garden Inn Louisville Airport is featured in

    Guest Ratings For This Property

    8.7
    Based on 190 Reviews
    100% verified reviews

    Comfort

    9.11

    Cleanliness

    9.21

    Value For Money

    8.19

    Facilities

    8.94

    Reviewers Mention About Hilton Garden Inn Louisville Airport

    Overall, the Hilton Garden Inn Louisville Airport receives positive reviews for its cleanliness, comfort, and friendly staff. One guest specifically praised Kim at the front desk for her assistance. (Read More)The rooms are described as large and clean, but showing a little age. The location is convenient for events like the Derby or U of L football games. However, there were some complaints about a malfunctioning bathroom and unimpressive breakfast. Despite this, many guests would consider staying here again.

    Guest Reviews

    Greg
    solo traveller
    9.0
    Superb
    nice stay, plan on returning
    location,nice staff

    Published on 30 Nov 2023

    William
    young couple
    8.0
    Very good
    Good
    Didnt get breakfast to expensive

    Published on 29 Oct 2023

    Adams
    family with young children
    9.0
    Superb
    Superb
    Staff was friendly and helpful
    N/a

    Published on 16 Oct 2023

    John
    young couple
    1.0
    Bad
    Completely Disgusted & Forced to Pay More than it was Worth
    The friendliness of the staff members throughout the entire hotel was really amazing especially the front desk staff, however there was one front desk employee that lied about a sewage problem instead of just moving our room, which caused my partner to get violently ill for about an hour.
    There was mold in the pool area & pool bathroom, broken doors on waterproof electrical outlets in the pool area aren't safe, water damage from broken pipes made a horrible rotten stench so we had to switch rooms at 3am, there's extensive water damage to the ceilings all throughout and it just looks like it's about to fall on your head while eating at the hotel restaurant in the lobby, the breakfast wasn't even included AND it was overpriced and tasted terrible. There was an applesauce cup sitting on the AC unit on floor 2 for at least a week. I think someone was testing the cleaning crew to see if they'd notice. Spoiler: they didn't notice. Floors everywhere are always dirty. Gum stuck to the carpet in the lobby hall. There was so much trash under the couch once we got moved into the King suite room. Then there was the moldy room on floor 2. It smelled RANCID after they tried putting a bunch of fans to dry out the room. It didn't work. I was gagging everytime I walked past because the smell was just terrible funky mildew carpets. I'm not quite sure how this location received such good reviews. I'm just shocked that this is a Hilton property. I've NEVER been THIS dissatisfied with a Hilton hotel before in my life. I'm actually super confused and off-put.

    Published on 10 Oct 2023

    Beth
    young couple
    7.0
    Good
    Good
    Location was convenient for our purpose in town.
    Pillows were extremely soft to the point where even with 2 it was like not even having one at all. Mattress was a little more firm than I like. Therefore we did not rest well over the weekend.

    Published on 02 Oct 2023

    William
    young couple
    10.0
    Exceptional
    Exceptional
    So close to the Exhibition Center!!!
    N/A

    Published on 02 Sep 2023

    Melissa
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything was great
    The price being we have stayed there several times

    Published on 23 Aug 2023

    Jason
    young couple
    8.0
    Very good
    spent no time other than sleeping in room but the staff was excellent
    kitchen and bar staff was excellent. Hilton needs to give these people a raise, they are the reason people keep staying in your hotel/inn. Hilton makes more than enough to give those employees substantial raises.
    could have been more parking but the entire rear of the hotel parking lot was filled with golf carts. Not much room for paying customers. expand the parking.

    Published on 21 Aug 2023

    Brenda
    young couple
    10.0
    Exceptional
    Perfect location for NSRA event with a fun staff
    Staff location and shuttle service

    Published on 09 Aug 2023

    Brandy
    young couple
    10.0
    Exceptional
    Thank you again for such a wonderful experience!
    We stay here every year for the NSRA Street Nationals. Its our 4th year staying here and we couldnt speak more highly of it! Its always SUPER clean, the staff is always amazing, breakfast is great too!!!

    Published on 08 Aug 2023

    Top Facilities

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    All Facilities for Hilton Garden Inn Louisville Airport

    Category Facilities
    Activities Happy hour, Walking tours.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Allergy-free room, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Air conditioning, Ironing facilities, Heating, Desk, Seating Area, Safety deposit box.
    Food & Drink Fruits, Special diet menus (on request), Refrigerator, Snack bar, Kid meals, Microwave, Vending machine (drinks), Restaurant, Kid-friendly buffet, Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Services Internet services.
    Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Media & Technology Radio, Cable channels, Laptop safe, TV, Flat-screen TV, Telephone.
    Services & Extras Key card access.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Common areas Outdoor fireplace, Shared lounge/TV area.
    Reception services Express check-in/check-out, Invoice provided, ATM/cash machine on site, 24-hour front desk.
    General Free parking, Parking.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Indoor play area, Board games/puzzles.
    Transport Airport shuttle, Accessible parking, Airport shuttle (free), Airport drop off, Shuttle service, Airport pick up, Shuttle service (free).
    Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool (all year), Fitness, Indoor pool.
    Shops Minimarket on site.
    ₹129 Onwards