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Fairfield by Marriott Inn & Suites Louisville Airport

Germantown (2 kms from Louisville Mega Cavern)
653 Phillips Lane

Ranked 45 out of 49 best hotels in louisville

8.5
332 reviews

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Room Types Available

King Room
  • Max 2 Adults
    •
  • 5 Photos available
    •

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    Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.

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    Double Queen Room
  • Max 4 Adults
    •
  • 5 Photos available
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    Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

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    Executive King Suite with Sofa Bed
  • Max 3 Adults
    •
  • 4 Photos available
    •
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    Queen Suite with 2 Queen Beds and Sofa Bed
  • Max 5 Adults
    •
  • 2 Photos available
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    Offering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

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    Fairfield by Marriott Inn & Suites Louisville Airport is featured in

    Guest Ratings For This Property

    8.5
    Based on 332 Reviews
    100% verified reviews

    Comfort

    9.04

    Cleanliness

    8.9

    Value For Money

    8.51

    Facilities

    8.89

    Reviewers Mention About Fairfield by Marriott Inn & Suites Louisville Airport

    This Fairfield by Marriott Inn & Suites Louisville Airport is highly praised for its cleanliness, spacious rooms, and convenient location. Guests appreciate the friendly and helpful staff, as well as (Read More) the impressive free breakfast. The only complaints are regarding breakfast and checkout, but the excellent customer service from the staff makes up for it. The hotel also offers safety measures with card readers for access and a pool in a separate building. Overall, guests are satisfied with their stay and would return in the future.

    Guest Reviews

    Anonymous
    family with young children
    1.0
    Bad
    Charged the wrong room called, refund request and got banned
    Everything was fine up the hotel staff seemed very nice, the room was nice, that was until the day we left.
    The staff!!! My husband and I had booked a room across from my sister. There was a person issue in her room and the sheet and bed linen was ruined I repeat in my sisters room that was a completely different room. But somehow there was a mixed up and my husband got charged $100.00 now I called and tried to explain to them that it was the wrong room but they were adamant it was mine. My sister gets on the phone and says I did the damage take it off mine still the front desk said no it was in mine and my husband room. My sister called for a second time her self telling them exactly where the idea was located in the room and the lady at the front desk tells her theres nothing she can do but email her manager. I was really upset seeing as we were at the zoo trying to enjoy the day. My sister gets off the phone the front desk lady calls back says my husband and I have to Waite 7 to 10 days for the money to go back on his card and we are all banned no not just my sister my husband and I as well. So because of their mistake we are now banned.
    (Read More)

    Published on 21 Dec 2023

    Grubbs
    review category business travellers
    10.0
    Exceptional
    Beautiful and quiet facility with friendly staff and super breakfast!
    Clean and great bfast
    Nothing

    Published on 12 Dec 2023

    Paul
    solo traveller
    10.0
    Exceptional
    Exceptional
    Very good. Healthy.
    Nothing.

    Published on 12 Dec 2023

    Chad
    group
    5.0
    Passable
    Will probably avoid it next time.
    Clean room, decent location
    I travel with my seizure alert dog, a 9 pound yorkue mix specifically trained for me. Upon check in on my 1st leg of trip I provided all paperwork pertainig to him and the ckerk rolled her eyes and said " whatever" on my return visit a male at check in said " nope you cant check in. We dont allow any dogs, nor even service animals. " i told him he was documented and had stayed before and he said well he cant now. I told him it was a federal law to allow medically necessary service dogs. He said " nope. You can complain to the manager" to which he pulled out his personal cell, dialed a number and said " yeah this lady wants to complain about something" i took the phone and told her my situation again and my concern and embarrassment. She asked me what he said. I told her and she said that was NOT correct info and asked to speak to him. After he hung up, he tossed the key cards at me and said " i guess they change the policy" I was mortified, exhausted and questioned if the fact I was wearing a star of David had prompted this but I choose to not pursue that line of thinking. The hotel was great but both check in experiences on the evening shifts were horrible, especially the last one
    (Read More)

    Published on 07 Dec 2023

    Debbie
    group
    6.0
    Pleasant
    Pleasant
    .
    The breakfast wasn't good. The scrambled eggs were watery and there wasn't meat most days. The coffee was full of grounds 2 days. The 179 rate was OK, but 379 was ridiculous considering we didn't get clean towels or a room touch up.

    Published on 19 Nov 2023

    James
    family with young children
    9.0
    Superb
    Easy check in process. Clean comfortable breakfast location and price.
    Location. Price clean free breakfast and friendly staff
    Na

    Published on 17 Nov 2023

    Terry
    family with young children
    8.0
    Very good
    Very good
    Bed was comfortable and Shower pressure was good
    Could hear the neighbors. Breakfast was just ok

    Published on 13 Nov 2023

    Kari
    group
    10.0
    Exceptional
    Exceptional
    The breakfast was amazing! The coffee was outstanding and a nice bonus to wake up to!

    Published on 29 Oct 2023

    Alexander
    family with young children
    10.0
    Exceptional
    Exceptional
    Good customer service.
    Breakfast.

    Published on 23 Oct 2023

    Jonna
    with friends
    8.0
    Very good
    Successful
    Close to venue. Easy access from highway
    Staff was supposed to have keys ready after event. Spent 30 min with 2 calls to management to verify confirmed reservation and get to room

    Published on 16 Oct 2023

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    Top Facilities

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    All Facilities for Fairfield by Marriott Inn & Suites Louisville Airport

    Category Facilities
    Cleanliness & disinfecting Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Lower bathroom sink, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Toilet with grab rails, Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Sofa, Sofa bed, Heated pool, Air conditioning, Ironing facilities, Heating, Wardrobe or closet, Clothes rack, Shallow end, Socket near the bed, Seating Area, Carpeted, Iron.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Tea/Coffee maker.
    Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Services & Extras Towels/sheets (extra fee), Wake-up service, Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock.
    Media & Technology Radio, Cable channels, TV, Flat-screen TV, Telephone.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services ATM/cash machine on site, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Private parking, Free parking, Parking, Parking on site.
    Transport Airport shuttle, Airport shuttle (free), Airport drop off, Airport pick up.
    Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool.

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