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Hotel

Tru By Hilton Louisville Airport

Germantown (2 kms from Louisville Mega Cavern)

Ranked 35 out of 49 best hotels in louisville

8.4
(358 reviews)

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Top Facilities

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King Room

  • Max 2 Adults
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    This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    Queen Room with Two Queen Beds

  • Max 4 Adults
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    This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access

  • Max 4 Adults
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    This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking

  • Max 4 Adults
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    The unit has 2 beds.

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    All Facilities for Tru By Hilton Louisville Airport

    Category Facilities
    Business facilities Business centre.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Air conditioning, Interconnected room(s) available, Ironing facilities, Safety deposit box, Heating.
    Food & Drink Refrigerator.
    Services Internet services.
    Cleaning services Laundry.
    Media & Technology Video, Flat-screen TV, Telephone, Radio, Cable channels.
    Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Express check-in/check-out, Luggage storage, 24-hour front desk.
    General Parking on site, Free parking, Parking.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Transport Shuttle service, Accessible parking, Shuttle service (free).
    Pool and wellness Fitness centre, Fitness.

    Guest Ratings For This Property

    8.4
    Based on 358 Reviews
    100% verified reviews

    Comfort

    8.86

    Cleanliness

    8.78

    Value For Money

    8.36

    Facilities

    8.76

    Reviewers Mention About Tru By Hilton Louisville Airport

    The Tru By Hilton Louisville Airport hotel receives high praise for its excellent customer service, with specific mentions of friendly and accommodating staff members. Guests appreciate the clean and (Read More) updated rooms, comfortable beds, and great water pressure in the showers. The location is convenient, with nearby activities and a safe area. However, some guests mention a lack of nearby food options and a disappointment in the hotel's response to a lost item. Overall, the hotel is recommended and awarded a 5/5 service review.

    Guest Reviews

    Terri
    with friends
    9.0
    Superb
    Close to Venue
    The employees were all very friendly and were able to answer all my questions. The shuttle was available and the driver was very accommodating.
    The breakfast was very limited in choices. The rooms were very small, could not visualize more than two people in a double queen room.

    Published on 29 Dec 2023

    Merisa
    young couple
    6.0
    Pleasant
    The room was comfortable but the staff was not accommodating to the check in and late checkout procedure.
    The room lobby and breakfast
    Uninformed staff about policies and procedures. No communication between the workers

    Published on 24 Dec 2023

    Suzanne
    review category business travellers
    8.0
    Very good
    Clean hotel in a noisy location.
    My room was very clean and the bed was very comfortable. The market selections for purchase were very good.
    This is a noisy location near the airport. During the night UPS or FedEx has frequent takeoffs that awakened me. There is little soundproofing between the rooms. I could hear conversations from the adjacent room.

    Published on 21 Dec 2023

    Jackie
    solo traveller
    6.0
    Pleasant
    Pleasant
    Location
    The room seemed very cold in decor. Minimalism isnt for everyone

    Published on 01 Nov 2023

    Mary
    group
    5.0
    Passable
    a place to sleep
    it was clean and no bugs
    room was a bit small for 4 people. Breakfast was not great. Coffee was terrible. Not up to the quality that was expected by the advertising. Was not able to print to printer in business area

    Published on 18 Oct 2023

    Michael
    young couple
    10.0
    Exceptional
    excellent
    Everything was great! Great staff!!

    Published on 16 Oct 2023

    Nicole
    family with young children
    10.0
    Exceptional
    Exceptional
    Very comfortable beds, excellent employee interactions
    Would have liked some drawers

    Published on 27 Sep 2023

    Omobola
    review category business travellers
    10.0
    Exceptional
    Enjoyed staying there. Will use the property again
    Cleanliness and safety

    Published on 05 Sep 2023

    Anais
    family with young children
    7.0
    Good
    Like it .
    Clean, and close to the Kentucky Kingdom.
    Did have a swimming pool.

    Published on 05 Sep 2023

    Janice
    family with young children
    9.0
    Superb
    It was a good stay and would definitely stay again
    * Breakfast was good * Loved the contemporary decor * It was very comfortable
    * Need brighter lighting in the bathroom * No dresser drawers--but for a two night stay, it really wasn't an issue-

    Published on 04 Sep 2023

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