The quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.
The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
The double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.
The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
The double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 2 beds.
The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.
This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.
The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.
The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
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Deluxe King Room with Roll-In Shower - Mobility Accessible
The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Reviewers Mention About DoubleTree by Hilton Charlotte City Center
The DoubleTree by Hilton Charlotte City Center is praised for its clean and comfortable rooms, friendly staff, and convenient location near Johnson and Wales University. Guests appreciated the daily (Read More)maid service and enjoyed the food and drinks at the on-site restaurant and bar. The hotel's walkability to uptown Charlotte and nearby attractions is also highlighted. Many guests commented on the pleasant views and the cookie provided upon check-in. Overall, the hotel is recommended for its practicality, comfort, and value for money.
Guest Reviews
Darius
young couple
7.0
Good
Good
Location was great, room was good.
We were shocked about not being notified about the renovation taking place at the time we stayed there, continuous noise, restaurant being closed. We always look for a hotel with a fitness centre and not being informed it will be closed - thats very disappointing, if your hotel is advertised as it has this option - you should at least inform in advance that it will be closed, we shouldve stayed somewhere else and now we feel it wasnt worth the money we paid as it didnt have all the facilities available as advertised.
Published on 02 Jan 2024
Jasmine
family with young children
1.0
Bad
Would not recommend
Shower and bed
Staff, tv didn't work, parking horrible
Published on 23 Dec 2023
Jack
solo traveller
3.0
Poor
Disappointing will not be giving a good review
Clean and new
Parking lot was outside of the hotel and I did not know I was going to be charged 29 dollars to use it.
No shower gel in the dispenser?? 200 plus bucks for the room ?
Ad said central to all amenities, the place was dead and bars and eating places were virtually non existent within decent walking distance
Published on 20 Dec 2023
Joey
group
6.0
Pleasant
was a great experience. really enjoyed the downstairs bar
Room was comfortable, and great location.
There was a lot of construction going on at the hotel.
Published on 15 Dec 2023
Roberta
review category business travellers
8.0
Very good
I was pleased, comfortable, and felt safe. What more coul I want?
My room was excellent. I accompanied 11 students to a conference located near the hotel. JJ at the front desk was wonderful in that he was eager to provide help and answer questions. I also liked the restaurant and the staff there was very polite and accommodating.
I like the transition to Hilton for the points.
More training of night front-desk personnel and screening for friendliness. One person, Nanette?, specifically could use some coaching. In fairness, she seemed undertrained and therefore stressed.
I'm happy about the hotel turning to Hilton but the transition has left me without the points so far. I am in consultation about the awarding of points for 6 rooms for 4 nights--which should be a lot of points. But I am hopeful and know that this is an issue with the circumstances of change.
Published on 07 Dec 2023
Savannah
group
2.0
Very poor
Bare minimum, not worth the price.
Showed up at 4:30 and they had no available clean rooms so we had to wait for an hour in lobby for our room to become available after driving all day to get there. When I went to pay they tried to charge me for the room when I had already prepaid in booking. The hotel was also doing renovations and was extremely difficult to find due to no signs or anything indicating thats our hotel. Expensive parking.
Have your rooms available at check in times and actually have them clean. Needs signage out front or just something indicating that this is the hotel. Had valet but the valet section is completely blocked off with orange tape while useless valet drivers just stand around outside.
Published on 28 Nov 2023
Ashley
young couple
10.0
Exceptional
Exceptional
The staff was awesome and so friendly! Helped us with all and any questions we had! They were the best! We had to leave a little earlier than planned but they made 100% sure everything was good. Will for sure be back1 :)
Published on 21 Nov 2023
Chloe
with friends
2.0
Very poor
Worst hotel ever
I liked the location
The place was under renovation we waited 25 minutes for a key they told us we would pay for our parking they didnt it was 42$ for one night of parking they told us breakfast was complementary it wasent its 20$ per person not including drinks staff was very rude and had attitudes and were snippy and just down right rude
Published on 17 Nov 2023
Moses
family with young children
8.0
Very good
Awesome Location, Too Loud!!!
The Location was perfect!
The surrounding areas were extremely loud, especially during the overnight hours!
All Facilities for DoubleTree by Hilton Charlotte City Center
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
Wine/champagne, Refrigerator, Restaurant, Kid-friendly buffet, Coffee machine, Special diet menus (on request), Kid meals, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Services
Free WiFi, WiFi, Internet services.
Cleaning services
Dry cleaning.
Services & Extras
Wake up service/Alarm clock, Key card access, Alarm clock, Wake-up service.
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services
ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
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