Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel, Des Moines

About Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel

The Hotel Holiday Inn Des Moines-Downtown-Mercy Campus is a fantastic choice for travelers seeking convenience and excellent service. Located in Des Moines, it offers various amenities such as a restaurant, a bar, a fitness center, a business center, laundry facilities, a shared lounge/TV area, and free WiFi. Guests can enjoy the convenience of free parking, a safety deposit box, luggage storage, and a lift. The highlight of this hotel is its swimming pool and shuttle service.

Top Facilities

parking

bar

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Standard Room

Max 2 Adults

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This room includes a flat-screen TV and tea/coffee maker.

Standard King Room

Max 2 Adults

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This room includes a flat-screen TV and tea/coffee maker.

Premium King Room

Max 4 Adults

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This room includes a flat-screen TV and tea/coffee maker. A microwave and a fridge are provided.

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All Facilities for Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling, Live sport events (broadcast), Golf course (within 3 km).
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Miscellaneous	Facilities for disabled guests, Non-smoking rooms, Lift, Non-smoking throughout.
Accessibility	Upper floors accessible by elevator.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Sofa bed, Air conditioning, Clothes rack, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Fan, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Coffee machine, Fruits, Dining area, Outdoor furniture, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Towels/sheets (extra fee), Wake-up service, Key access.
Media & Technology	Pay-per-view channels, Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Picnic area, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services	ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Parking, Free parking, WiFi available in all areas.
Pool and wellness	Sun umbrellas, Indoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Indoor pool.
Transport	Shuttle service, Street parking, Airport shuttle, Airport shuttle (free), Shuttle service (free).
Outdoor & View	City view, Terrace, Landmark view, View.

Guest Ratings For This Property

6.8

Based on 243 Reviews

100% verified reviews

Comfort

7.59

Cleanliness

7.74

Value For Money

6.71

Facilities

7.3

Guest Reviews

Martens

family with young children

8.0

Very good

They didnt have a crib as I ordered online, and no breakfast or coffee, not sure if it was of Christmas Eve or if they never have

Published on 30 Dec 2023

Amy

young couple

2.0

Very poor

If youre into sweat lodges, this is your place!

Staff was friendly and inside was overall nice.

The room was sweltering hot, AC wouldnt turn on, let staff know, no one came to fix it so we ended up going home. We were local but were there for a party. Actually spoke to others whom got their room refunded but I guess my husband and I were the ugly step children because we got zero assistance.

Published on 11 Dec 2023

Lisa

family with young children

10.0

Exceptional

Clean, comfortable, easy check in and the staff were amazing

Published on 24 Nov 2023

Beatrice

review category business travellers

9.0

Superb

Very convenient and great stay.

The bed was exceptional. Very comfortable.

Published on 12 Nov 2023

Alexandria

with friends

3.0

Poor

Good location but not much else was enjoyable.

The location is nice and having a shuttle available was great.

Our room was so warm, the air didn't work. Nor did the TV. The front desk staff were pretty short with me when trying to figure out an issue with the booking.

Published on 05 Nov 2023

Ashlee

solo traveller

5.0

Passable

The tub was still a little dirty when I checked in

Published on 05 Oct 2023

Larry

young couple

8.0

Very good

We went to watch our granddaughter wrestle in the junior Olympic tournament.

Nice view, close to downtown

It was further from where we actually wanted to be.

Published on 03 Oct 2023

Heather

with friends

7.0

Good

It was a fun short trip

The shuttle was great and took us to a bus to go to the fair

They didnt put enough nights on the room key so we had to go get the key re activated

Published on 09 Sep 2023

Hussein

solo traveller

3.0

Poor

My stay in this hotel was very bad

Nothing

Tv service was good

Published on 06 Sep 2023

Frank

family with young children

1.0

Bad

Absolutley terrible , staff was in helpful with dealing with my room cancellation that never happened

Nothing

Everything

Published on 24 Aug 2023

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Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel

About Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel

Top Facilities

Check Room Options And Availability

All Facilities for Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel

Guest Ratings For This Property

Guest Reviews

Martens

Very good

Very good

Amy

Very poor

If youre into sweat lodges, this is your place!

Lisa

Exceptional

Clean, comfortable, easy check in and the staff were amazing

Beatrice

Superb

Very convenient and great stay.

Alexandria

Poor

Good location but not much else was enjoyable.

Ashlee

Passable

Passable

Larry

Very good

We went to watch our granddaughter wrestle in the junior Olympic tournament.

Heather

Good

It was a fun short trip

Hussein

Poor

My stay in this hotel was very bad

Frank

Bad

Absolutley terrible , staff was in helpful with dealing with my room cancellation that never happened

Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel is featured in

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