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Holiday Inn Express & Suites Grand Rapids Airport North, an IHG Hotel

5405 28th St. Ct SE - Show on map

Ranked 15 out of 43 best hotels in grand rapids

8.3
263 reviews

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Room Types Available

Standard King Room
  • Max 2 Adults
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    This air conditioned room includes a flat-screen TV, microwave, refrigerator and coffee/tea maker.

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    Standard Room with Two Queen Beds
  • Max 4 Adults
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    This air conditioned room includes a flat-screen TV, microwave, refrigerator and coffee/tea maker.

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    King Suite with Sofa Bed
  • Max 4 Adults
    •

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    This air conditioned room includes a flat-screen TV, microwave, refrigerator and coffee/tea maker.

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    Standard Room
  • Max 2 Adults
    •

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    This air conditioned room includes a flat-screen TV, microwave, refrigerator and coffee/tea maker.

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    Queen Suite with Two Queen Beds and Sofa Bed
  • Max 6 Adults
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    This air conditioned room includes a flat-screen TV, microwave, refrigerator and coffee/tea maker.

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    King Room with Roll-In Shower - Disability Access
  • Max 2 Adults
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    This air conditioned room includes a flat-screen TV, microwave, refrigerator and coffee/tea maker.

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    Standard Room with Two Queen Beds - Communications Accessible Tub
  • Max 4 Adults
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    This air conditioned room includes a flat-screen TV, microwave, refrigerator and coffee/tea maker.

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    King Suite with Sofa Bed - Communications Accessible
  • Max 4 Adults
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    This air conditioned room includes a flat-screen TV, microwave, refrigerator and coffee/tea maker.

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    King Room - Hearing Accessible
  • Max 2 Adults
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    The unit offers 1 bed.

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    King Studio with Accessible Roll In Shower - Non-Smoking
  • Max 2 Adults
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    The unit has 1 bed.

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    Guest Ratings For This Property

    8.3
    Based on 263 Reviews
    100% verified reviews

    Comfort

    8.96

    Cleanliness

    9.01

    Value For Money

    8.48

    Facilities

    8.83

    Reviewers Mention About Holiday Inn Express & Suites Grand Rapids Airport North, an IHG Hotel

    Guests praised the Holiday Inn Express & Suites Grand Rapids Airport North for its accommodating staff and early check-in. They also enjoyed the breakfast with a variety of food options and the clean (Read More) and comfortable rooms. The hotel's amenities such as a coffee maker, microwave, and mini fridge were appreciated. The pool was clean and well-maintained. The location was convenient, with a grocery store and restaurants within walking distance. Overall, guests were very pleased with their stay and would choose this hotel again in the future.

    Guest Reviews

    Tenika
    young couple
    10.0
    Exceptional
    Exceptional
    Very clean, decent sized room, and friendly staff.

    Published on 02 Jan 2024

    Orozco
    family with young children
    1.0
    Bad
    Bad
    Hi I got charged more that I was supposed to
    My price was $164, and I got charged $214

    Published on 12 Dec 2023

    Lucinda
    young couple
    10.0
    Exceptional
    Exceptional
    Clean breakfast area. The food was hot n fresh. The people were very kind. We were in town for a funeral. The staff made our stay very pleasant. Kindness and a smile goes a long way. Keep up the good work. !
    All was well

    Published on 12 Dec 2023

    Stacy
    solo traveller
    9.0
    Superb
    Superb
    Large room, new, clean

    Published on 03 Nov 2023

    Stephanie
    solo traveller
    10.0
    Exceptional
    It was excellent and I will be back for future stays!
    Location is perfect and easy to find. Everything was perfect. I will stay here again and definitely recommend. The room was spotless and the bed was comfortable. The refrigerator in the room was cold.
    Nothing, everything was seriously perfect.

    Published on 28 Oct 2023

    Juliann
    solo traveller
    10.0
    Exceptional
    would stay again
    Good location, easy access to expressway, local restaurants, local grocery store, costco. Front desk staff are helpful and friendly.
    nothing.

    Published on 22 Sep 2023

    John
    young couple
    8.0
    Very good
    Great stay near the airport
    Spacious, new, clean, bed very comfortable
    Shuttle not operational 24 hours

    Published on 14 Sep 2023

    Taneesha
    solo traveller
    10.0
    Exceptional
    The staff was very kind and any questions I had they were answered. I would definitely go back
    I like that the property was around other things such as stores restaurants etc.
    No full body mirror.

    Published on 28 Aug 2023

    Anonymous
    family with young children
    1.0
    Bad
    Bad
    We booked our trip a week prior and had confirmation. We got to the property and they overbooked so we didnt have a place to stay.

    Published on 28 Aug 2023

    Pedro
    solo traveller
    5.0
    Passable
    Very rude manager. Totally unpolite
    I experienced two issues: 1- I used one credit card for the reservation and asked if at check-in I could pay with another method. The hotel replies. "Yes, no problem". The day before check-in the hotel sent me an email "Sorry, we can't. Your credit card was already charged". 2. During my stay, my travel plans changed (Yes!, travel plans can sometimes change). So, instead of staying 6 nights I stayed only stay 3. I asked the front desk if I could check out without penalties and I was told "Yes, no problem". I checked out and asked booking.com about the reimbursement. Booking said it depends on the hotel decision. Long story short, I paid 450 dollars for 3 nights I never sayed in the hotel. When I talked to the manager over the phone she was rude and impolite, in 30 seconds she got rid of me and hang up the phone. Very rude.
    (Read More)
    The rude attitude of the Manager of this hotel. She should be told that customers are EVERYTHING for a hotel and treat them with respect. Even if you have a different opinion, you must be polite.

    Published on 25 Aug 2023

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