Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel, Grand Rapids

This property has been featured in "43 Best Hotels In Grand Rapids ".

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Top Facilities

wifi

pool

food

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Standard Room

Max 2 Adults

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Bed type and smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room

Max 3 Adults

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Provides cable TV and tea- and coffee-making facilities.

Standard Room with Two Queen Beds

Max 4 Adults

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Provides cable TV and tea- and coffee-making facilities.

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All Facilities for Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Others	pool, food, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Miscellaneous	Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Non-smoking throughout.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Additional toilet.
Room Amenities	Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Ironing facilities, Heating.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks), Kitchenware, Kid-friendly buffet, Vending machine (snacks), Dining table, Coffee machine, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Alarm clock, Key access.
Media & Technology	Cable channels, TV, Radio, Flat-screen TV, Telephone.
Common areas	Sun terrace.
Food & drink safety	Physical distancing in dining areas.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Hot tub/Jacuzzi, Fitness centre, Fitness, Sun loungers or beach chairs.
Outdoor & View	Terrace.

About This Property

The Fifth Third Ballpark, home to the West Michigan Whitecaps, is a 10-minute drive from this Walker hotel. It features an indoor pool and spacious rooms with free Wi-Fi. Cable TV and coffee facilities are provided in every spacious room at the Holiday Inn Express Hotel & Suites Grand Rapids-North. Each room includes wood furniture and a work desk. A gym and a business center are offered at the hotel. The Grand Rapids Holiday Inn Express Hotel & Suites also offers on-site laundry facilities. The Van Andel Arena, an entertainment venue, is 5.7 miles from the hotel. Frederik Meijer Gardens is a 16-minute drive away.

Guest Ratings For This Property

8.0

Based on 203 Reviews

100% verified reviews

Comfort

8.24

Cleanliness

8.32

Value For Money

7.68

Facilities

7.96

Guest Reviews

Butler

family with young children

6.0

Pleasant

Glad I only stayed one night.

Conveniently located for us to stay at for a wedding.

Electrical wires exsposed near ceiling above bed one. Husband works in construction, says room should never be rented out with those wires exposed. Mirror in bathroom so high, that when I was standing in front of it, I could only see my eyes and forehead! Pretty useless for doing my makeup and hair.

Published on 22 Dec 2023

Lauren

family with young children

3.0

Poor

Not staying here ever again.

Breakfast was acceptable, room was functional but not the cleanest or most comfortable.

The room could have been better cleaned, I found some random plastic thing on the floor by the bed/nightstand. The sofa bed we used for my toddler was extremely thin and uncomfortable but staff were gracious to give us more blankets to cushion it better. The worst part has been the customer service after we left - it has literally been a nightmare trying to get our receipt for insurance to pay. I've called about 8 times, different days in a row, left a voicemail, and sent an email. I have had no response, except the first day where they said they would send it to me via email and that never happened. It has been frustrating and I will not be staying here again.

(Read More)

Published on 07 Nov 2023

Anonymous

family with young children

8.0

Very good

Cleanliness

Hard biscuits for breakfast

Published on 22 Oct 2023

Andrea

family with young children

4.0

Disappointing

Awful beds

Breakfast was decent. Front desk worker was helpful.

The bed was AWFUL. Ive never slept so poorly at a hotel in my life. It sagged in the middle so I constantly had to try to stay on my sidesame issue for my husband.

Published on 06 Aug 2023

Gerald

family with young children

8.0

Very good

Good breakfast

Published on 26 Jul 2023

Thomas

review category business travellers

4.0

Disappointing

Clean, nice rooms, close to where I needed to be

Front desk staff had a hard time with the charges and the refund process took 2 weeks and 5 phone calls

Published on 01 May 2023

Drew

young couple

4.0

Disappointing

Not as clean or as nice looking as the pictures. Very motel-esque

I just didnt think it was worth the price. It didnt feel very comfortable or clean. There was a huge stain on the carpet in my room. The elevator had a random bunch of towels on the ground

Published on 03 Apr 2023

Randy

family with young children

6.0

Pleasant

Im sure it wouldve been very nice. were always pleased with a Holiday Inn Express property.

location

never actually stayed at the property because the pool was shut down. we went to the Hampton Inn next door.

Published on 26 Mar 2023

Tiffytoola

review category business travellers

8.0

Very good

Out of the way but that's a good thing

When we did actually see a member of staff, they were friendly and helpful.

Lighting is the room is naff

Published on 19 Mar 2023

Jamie

young couple

3.0

Poor

Meh

Breakfast was good, It was quiet, room was nice

Over priced, never saw the staff, hot tub it permanently closed and didn't know until we got there. The hot tub was the main reason for booking. Called the front desk from the room and no one answered. Good luck getting into the internet. Won't stay there again

Published on 13 Mar 2023