Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain, an IHG Hotel, Chattanooga

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Standard Room

Max 2 Adults

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Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room

Max 3 Adults

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This room features a microwave, small refrigerator and cable TV.

King Room - Non-Smoking

Max 3 Adults

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Spacious corner room has multiple windows for extra natural light.

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All Facilities for Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain, an IHG Hotel

Category	Facilities
Activities	Cycling, Hiking.
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Hand sanitiser.
Miscellaneous	Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	First aid kit available.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Toilet.
Room Amenities	Heated pool, Air conditioning, Desk, Seating Area, Carpeted, Iron, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Refrigerator, Microwave, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Cable channels, TV, Radio, Flat-screen TV, Telephone.
Common areas	Shared lounge/TV area.
Reception services	24-hour front desk.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out.
General	Parking, Private parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Board games/puzzles.
Transport	Accessible parking.
Pool and wellness	Indoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs.
Shops	Minimarket on site.

Guest Ratings For This Property

7.7

Based on 284 Reviews

100% verified reviews

Comfort

8.23

Cleanliness

8.16

Value For Money

7.72

Facilities

8.1

Reviewers Mention About Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain, an IHG Hotel

The reviewer encountered issues with their initial room, including a leaking toilet and being locked out. They found hairs in the beds. On the positive side, the breakfast offered a wide variety of f (Read More)oods and sweets. The employees were described as very nice and kind, providing helpful information about Chattanooga's attractions and recommended restaurants.

Guest Reviews

Anthony

family with young children

5.0

Passable

The breakfast offered the next morning. Food seemed to be decent enough to enjoy. The staff was friendly and helpful while eating.

Dirty pillowcases, dirty sheets and dirty comforters. We had human hair on our bed, and I asked for new sheets which was covered in hair once again. The guy working the front desk that night was not interested in helping. More focused on whatever was on his phone.

Published on 02 Jan 2024

Alisha

solo traveller

2.0

Very poor

The lady at the front counter was very nice and professional at check in.

I did not care for the room that had several lady bugs throughout the entire room. The shower did not drain at all so when you showered you were standing in water that went above your ankles. The noise upstairs during late night hours was ridiculous. There were things consistently being dropped and possibly running from one side to another. Needless to say I tossed and turned all night and didnt sleep much. I should have stayed at the Hampton Inn I was much more comfortable passing through last week.

Published on 30 Dec 2023

Joseph

family with young children

2.0

Very poor

Stay off booking sites.

Booked my room with booking.com but was called within minutes by the hotel to tell me there was no rooms available. . .I was still charged for the room even though I was supposed to pay at the property, and now a week later and I still have not received my refund.

Published on 27 Nov 2023

Anonymous

family with young children

9.0

Superb

It was very nice . It was quiet , the people at the front desk were nice , beds were comfortable and it was welcoming

It was very modern and in a great area . Youre not far from a lot of restaurants and local attractions.

Published on 24 Nov 2023

Scott

review category business travellers

6.0

Pleasant

Couldnt relax and unwind because of the urine smell.

The room had a very strong odor of urine. The shower head and curtain had mold on them.

Published on 28 Oct 2023

Karen

family with young children

10.0

Exceptional

Access to restaurants and attractions. Very clean, great staff and great location.

Published on 24 Oct 2023

Anonymous

family with young children

8.0

Very good

Great value for your money and location was perfect for tourists!

Very friendly staff and great price for a family of 6

Pool wasnt the cleanest

Published on 24 Oct 2023

Sue

young couple

8.0

Very good

The first night we had to climb up 5 flights of stairs because elevator was broken ..we are 73 yrs old & I have heart diseaseboth knees are bad& my body is full of arthritis which didnt feel good & I couldnt move around so much

Published on 21 Oct 2023