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Hampton Inn Chattanooga West/Lookout Mountain

St. Elmo (3 kms from Ruby Falls)

Ranked 9 out of 43 best hotels in chattanooga

8.6
(416 reviews)

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King Room - Non-Smoking

  • Max 2 Adults
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    This room features a flat-screen cable TV, desk, and coffee-making facilities.

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    King Room with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    This room features a flat-screen cable TV, desk, and coffee-making facilities.

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    Queen Room with Two Queen Beds - Non-Smoking

  • Max 4 Adults
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    This room features a flat-screen cable TV, desk, and coffee-making facilities.

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    Queen Room with Two Queen Beds - Hearing Access/Non-Smoking

  • Max 4 Adults
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    This accessible non-smoking room features a flat-screen cable TV and bath tub.

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    King Room - Mobility Access/Non-Smoking

  • Max 2 Adults
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    This double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

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    King Room - Hearing Access/Non-Smoking

  • Max 2 Adults
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    This double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

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    King Room with Sofa Bed - Hearing Accessible/Non-Smoking

  • Max 4 Adults
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    This double room features a seating area and air conditioning.

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    All Facilities for Hampton Inn Chattanooga West/Lookout Mountain

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Bathroom Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Ironing facilities, Heating, Seating Area, Safety deposit box.
    Food & Drink Fruits, Refrigerator, Snack bar, Microwave, Kid-friendly buffet, Outdoor furniture, Tea/Coffee maker.
    Safety & security CCTV in common areas, Smoke alarms.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Media & Technology Radio, TV, Flat-screen TV, Telephone.
    Services & Extras Key access, Key card access, Alarm clock.
    Common areas Picnic area, Sun terrace, Outdoor fireplace, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, Invoice provided, Private check-in/check-out, Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Swimming pool, Water slide, Swimming Pool, Fitness centre, Indoor pool (all year), Fitness, Outdoor pool, Indoor pool, Outdoor pool (seasonal).
    Transport Accessible parking.
    Outdoor & View Terrace.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.6
    Based on 416 Reviews
    100% verified reviews

    Comfort

    8.85

    Cleanliness

    9.02

    Value For Money

    8.26

    Facilities

    8.81

    Reviewers Mention About Hampton Inn Chattanooga West/Lookout Mountain

    Review 1: Repeat guest appreciates friendly staff, cleanliness, and amenities. Location and views are not ideal, but enjoys upgrades as a loyalty member. Review 2: Staff is friendly and helpful, hot (Read More)el is clean despite being outdated. Plans to update in the future. Good price and value. Review 3: Front door access issue for online check-in, but staff was nice and resolved the problem. Overall positive experience. Review 4: Last minute stay, kind staff, clean rooms, good breakfast. Avoided oatmeal. No issues with security key system. Review 5: Hotel is somewhat hidden behind another property, causing confusion for arrival. Security key system was effective.

    Guest Reviews

    Donna
    young couple
    3.0
    Poor
    Poor
    Smoke detector went off at 4:40am for no reason . No staff to direct and very cold in room and thermostat didnt seem to be working . First bad experience at a Hampton

    Published on 31 Dec 2023

    Robert
    solo traveller
    8.0
    Very good
    Love lookout mountain
    Would have liked to have a fruit bowl set out for evening snacks like the one in Scottsburg Indiana
    Fruit

    Published on 23 Dec 2023

    Joanna
    young couple
    9.0
    Superb
    I love any Hampton Inn I always look for them when ever we travel never been dissatisfied
    Ty for the pick up grab n go bag snack. Came in handy.
    Could not get Fox News station

    Published on 12 Dec 2023

    Ronnie
    family with young children
    9.0
    Superb
    Best breakfast, good location.
    Whoever made the breakfast that morning is my favorite person there. The bacon was absolutely delicious. Not undercooked, not overcooked, just right. Best breakfast at any hotel I ever stayed in. Beds were comfy, room was clean and the shower had good pressure, couldn't ask for more.
    The road to get in is very tricky to spot, not a hotel issue, just a heads up.

    Published on 21 Nov 2023

    Sandra
    family with young children
    9.0
    Superb
    Superb
    Very clean and comfortable.

    Published on 17 Nov 2023

    Annette
    young couple
    10.0
    Exceptional
    Exceptional
    All staff were very friendly and helpful. The room was very clean and neat.
    The only small issue we had is that the pillows on the bed could have been fluffier.

    Published on 26 Oct 2023

    Kalani
    family with young children
    5.0
    Passable
    Not enough value for the money
    Nice location
    On main level and noisy and toilet broken

    Published on 23 Oct 2023

    Gary
    family with young children
    10.0
    Exceptional
    Megan and Gene's wedding.
    Everything. Good breakfast. Clean room. Friendly staff.
    I can't think of anything. Wish we could have stayed longer.

    Published on 21 Oct 2023

    Jay
    family with young children
    10.0
    Exceptional
    Would stay again
    Great staff , beautiful location
    Bedding could be enhanced to better gauge quality

    Published on 28 Sep 2023

    Kim
    family with young children
    8.0
    Very good
    With only one pool open I would definitely choose another hotel next time for cheaper price.
    Location was great right off interstate and short drive to downtown. Breakfast was ok with several options to choose from.
    I traveled with my 3 year old daughter so the pool was a must and one of the main reasons I choose this particular hotel was the fact it had 2 pools with one having slide. I thought with 2 pools we would have option of choosing the least crowded if one or the other was crowded. I called 2 days before arriving to make sure both pools were open and I was told so. Once we arrived the outside pool was nasty, not maintained, and closed for the season is what sign said. I know that decision wasnt made in the 2 days after I called because it couldnt have gotten that nasty in that short amount of time.

    Published on 21 Sep 2023

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