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About Hotel Indigo Dubai Downtown, an IHG Hotel
Hotel Indigo Dubai Downtown is a stunning and elegant five-star hotel located in the heart of Dubai. The exquisitely appointed rooms and suites are spacious and comfortable and offer beautiful views (Read More)of the canal or creek. The hotel offers impeccable service with attentive, friendly staff who go above and beyond to ensure a memorable stay. Guests can enjoy the hotel's various amenities, including a fitness center, outdoor pool, spa and wellness center, and on-site restaurants and bars. The central location allows for easy access to attractions, shopping, and dining options. With its unique design, artsy atmosphere, and exceptional service, Hotel Indigo Dubai Downtown is a perfect choice for a luxurious and enjoyable stay in Dubai.
Guests will have a special experience as the double room features a infinity pool. Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit offers 2 beds.
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Standard King Room with City View With Free Shuttle Bus to La mer Beach & Dubai Mall
The pool with a view is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.
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Standard Twin Room with City View With Free Shuttle Bus to La mer Beach & Dubai Mall
Guests will have a special experience as this twin room features a pool with a view. Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit offers 2 beds.
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Standard Twin Room with Creek View With Free Shuttle Bus to La mer Beach & Dubai Mall
Guests will have a special experience as this twin room provides a infinity pool. Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
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King Suite with Downtown View With Free Shuttle Bus to La mer Beach & Dubai Mall
Guests will have a special experience as the suite features a pool with a view. Providing free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.
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Junior King Suite Creek View With Free Shuttle Bus to La mer Beach & Dubai Mall
This suite features a infinity pool. Featuring free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
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One-Bedroom Suite with Creek View and Sofa Bed With Free Shuttle Bus to La mer Beach & Dubai Mall
Guests will have a special experience as the suite features a infinity pool. Providing free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
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Standard King Room with Creek View With Free Shuttle Bus to La mer Beach & Dubai Mall
This double room features a infinity pool. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
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Premium King Room with Creek View With Free Shuttle Bus to La mer Beach & Dubai Mall
The infinity pool is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
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One-Bedroom Suite with Creek View - High Floor With Free Shuttle Bus to La mer Beach & Dubai Mall
Reviewers Mention About Hotel Indigo Dubai Downtown, an IHG Hotel
The Hotel Indigo Dubai Downtown is highly praised for its stunning and elegant decor, spacious rooms with comfortable beds, and stunning views of the canal. The staff is attentive, friendly, and goes (Read More) above and beyond to ensure a pleasant stay. Guests appreciate the delicious and diverse breakfast buffet, well-equipped facilities including a gym and pool, and convenient location near Dubai Mall. The hotel is commended for its cleanliness, excellent service, and unique artsy atmosphere. Overall, it is highly recommended for a memorable stay in Dubai.
Guest Reviews
Diliara
young couple
9.0
Superb
Superb
The hotel is nicely furnished and decorated. The staff is fantastic! Very quiet AC in the room which is rare and pleasant! The view is great!
Panoramic windows were dusty and dirty, which is unacceptable for a 5 start hotel with such a high room fare rates! Bathroom has only one hanger, which is not convenient to place all the towels and bathrobes for two persons. No socket in the bathroom to use own hair dryer. The shuttle to Dubai Mall and Kite beach is very old mini bus with old and tired seating - not good for a boutique hotel.
I came across this hotel when I visited the hairdresser, that is located inside the Indigo hotel, some months ago, the friendliness of the staff and the outstanding interior design that I experienced during my short stay there were the reason for me to come back as a hotel guest this time.
The staff in the restaurant and at the reception is TOP NOTCH, like seriously AMAZING, congratulations Indigo to such a gem of a team. Their love for detail, everything was remembered and noticed, always a smile and friendly smalltalk even when they had loads to do. It was my moms birthday and they went out of their way to make it special for her.
The breakfast was SO GOOD, food + coffee+ how it was presented + the variety! The Pool area and the bar was nice, especially in the evening, serving nice cocktails and on request great mocktails. The rooms were absolutely stunning as well, we LOVED the design, also the cool shower is worth to be mentioned. The beds were beyond comfortable.
What else is there to say? A stunning view on downtown to the frame. Dubai Mall was only a 7 min Uber ride away, there is nice coffeehouses / restaurants / shish bars close by - worth to mention AVE which was walking distance.
Great place to stay, great value for a good price.
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The only thing that could have been more convenient is if hotel guests could pay their bills from the pool bar at check out and not immediately on the spot.
Published on 31 Dec 2023
Louisa
family with young children
7.0
Good
Great staff and amazing service- location good for Burj and Dubai mall but not palm and beach .. would definitely stay a
Staff and overall service - great breakfast and also dinner .. huge rooms very clean and comfy beds / amazing bathrooms
One thing - outdoor pool area looks stunning on photos but in December gets close to zero sunshine - this was a real shame as we had planned to use it daily. Also there is a yoga studio but currently no instructor or classes available
Published on 31 Dec 2023
Goodness
young couple
10.0
Exceptional
Exceptional
Staff were very polite and helpful
Micheal the concierge was always there with a big smile and welcoming us each time.
Nothing
Published on 27 Dec 2023
Alamri
with friends
3.0
Poor
Bad experience
The location is good closed to the downtown and all attractions
1/The food is below average, over priced with zero value.
I ordered bread basket and coffee , the bread was reheated and not fresh and smell very bad , also the coffee taste bad
2/The hotel is noisy and never respect the gusts there was construction work and we couldnt sleep because of that.
3/ the massage service is worst I have been through the lady caused me scars and bruises in my back
Published on 24 Dec 2023
Shaima
family with young children
9.0
Superb
Superb
Location, cleanliness and the staff.
Breakfast was below average.
Published on 19 Dec 2023
Dimitrios
family with young children
9.0
Superb
I would definately recomend the hotel for a stay close to the center of Dubai for both business and leisure. Only point
Staff, location, food, decoration
Published on 17 Dec 2023
Shouq
family with young children
4.0
Disappointing
I dont like the room there was a blood in the bathroom they didnt clean it well fron other guest !! Also the rug ther
All Facilities for Hotel Indigo Dubai Downtown, an IHG Hotel
Category
Facilities
Activities
Live music/performance, Live sport events (broadcast), Happy hour, Pub crawls, Temporary art galleries, Themed dinner nights, Tour or class about local culture.
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Visual aids: Braille, Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Pet bowls, Lower bathroom sink.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility
Upper floors accessible by elevator, Toilet with grab rails, Emergency cord in bathroom.
Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Private entrance, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk.
Food & Drink
Wine/champagne, Kid-friendly buffet, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Electric kettle, Snack bar, Restaurant, Minibar, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services
Valet parking, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
General
Parking, Private parking, Pets allowed, Free parking, WiFi available in all areas.
Physical distancing
Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
Entertainment and family services
Nightclub/DJ.
Pool and wellness
Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Beauty Services, Spa/wellness packages, Hair colouring, Yoga classes, Swimming pool, Foot massage, Hair cut, Make up services, Swimming Pool, Fitness centre, Fitness classes, Fitness, Spa facilities, Hair styling, Outdoor pool, Manicure, Personal trainer, Back massage, Waxing services, Fitness/spa locker rooms, Hair treatments, Couples massage, Neck massage, Head massage, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport
Shuttle service, Shuttle service (free), Accessible parking, Parking garage.
Outdoor & View
Terrace, River view, City view, Pool view, Landmark view, View.
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