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About Hotel Indigo San Diego - Gaslamp Quarter
Located in the Gaslamp District, Hotel Indigo offers distinctive guest rooms with modern facilities and an on-site restaurant. Overlooking Petco Park, this property offers amenities, including 24-hou (Read More)r fitness and a business centre, making your stay enjoyable and efficient. Every room offers plush bedding that is sure to give you a good night's sleep. The hotel's casual restaurant, Phi Bar & Bistro, is open for breakfast and dinner with mesmerizing views of the city.Â
Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Featuring free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
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Suite - Mobility Access Roll in Shower/Non-Smoking
Featuring free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Featuring free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
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Queen Room with Two Queen Beds and Mobility Accessible Roll In Shower - Non-Smoking
Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Offering free toiletries, this villa includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned villa offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
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Premium Queen Room with Two Queen Beds and Village View
Featuring free toiletries, this villa includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned villa features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Location was great, very close to many restaurants and bars and stadium
The amenity fee is garbage. We checked in long after dinner and so it would have been nice if the front desk person explicitly told us that we could only use our $10 credit in the lobby store for the next 2-3 hours. Instead, like most parents I imagine, I planned to use it for breakfast as breakfast is not provided (many/most of the items in the store are breakfast items), when I tried it was explained my credit was not good in the morning. The poor front desk woman looked to embarrassed. What an asinine policy.
It turned mostly positive experience very negative, as the only reason a policy like this exists is to take my money and give me nothing. Otherwise, just let each guest know verbally as they check in.
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Published on 01 Jan 2024
Emmanuel
family with young children
10.0
Exceptional
Exceptional
Amazing breakfast, very friendly to our dogs and nice big room.
Published on 26 Dec 2023
Guadalupe
group
10.0
Exceptional
Right for the price, clean rooms and great location!
The room was very clean and spacious. The location was perfect and walking distance to Gaslamp.
Published on 25 Dec 2023
Aurora
young couple
4.0
Disappointing
Need better customer service
Clean room, cleaning staff was nice, refrigerator in room.
The staff at the reception desk need better training and better customer service.
The hotel adds amenities fees that you can not refuse. You have a water per person and a credit for either snacks or drinks from their market per night as well. You MUST use the credit by each night or the credit expires. Not only did the staff not clarify but when I tried to use the credit upon checkout, the woman at reception was unnecessarily rude about it.
The cost of parking is absurd. We found a lot close-by and paid a fraction of what the hotel was charging. The valet was nice until they realized I wasn't using their services, and then they were very indifferent.
I won't be staying here again.
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Published on 22 Dec 2023
John
young couple
1.0
Bad
A few years ago, I had a great experience. This time was not a good experience at all I
The hotel itself was really nice and one of the younger front desk. Ladies was really professional.
The hidden charges was way too much $75 per night on top of $25 per night with no parking and the rooftop bar was closed is a bit much for my taste not to mention one older front desk worker was pretty rude on Saturday afternoon
Published on 19 Dec 2023
Anonymous
young couple
1.0
Bad
Not worth the it
Nice hotel, not much else
Expensive, hidden charges for everything, Rude older front desk lady
Published on 18 Dec 2023
Mara
young couple
10.0
Exceptional
Exceptional
Great service.
Noticed no fridge in room.
Published on 17 Dec 2023
Bruno
review category business travellers
5.0
Passable
Passable
Staff is great.
Not clean. The neighborhood is not great. The room is mediocre.
Published on 08 Dec 2023
Tamara
young couple
7.0
Good
Clean place to stay, professional and helpful staff, mattresses are lacking.
It was clean, I liked the little market in the lobby for drinks and snacks. The staff was very friendly and professional.
The mattresses were sunken with body impressions where people lay. I did not sleep well.
All Facilities for Hotel Indigo San Diego - Gaslamp Quarter, an IHG Hotel
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Happy hour.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift, Pet bowls.
Safety features
Staff follow all safety protocols as directed by local authorities.
Accessibility
Upper floors accessible by elevator, Hearing accessible, Entire unit wheelchair accessible.
Sun terrace, Outdoor fireplace, Shared lounge/TV area.
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services
Valet parking, ATM/cash machine on site, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General
Parking, Private parking, Parking on site, Pets allowed.
Physical distancing
Mobile app for room service, Cashless payment available.
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