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Hotel NYX Cancun

Zona Hotelera (0 kms from )
Avenida Kukulcan KM 11.5 - Show on map

Ranked 12 out of 50

8.0
1107 reviews

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About Hotel NYX Cancun

Hotel Nyx Cancun is a luxury hotel located in the heart of Cancun's hotel zone, near popular shopping and entertainment destinations such as Plaza la Isla and Plaza Flamingo. It offers recently refur (Read More)bished rooms, a variety of chic restaurants serving delectable Italian, Mexican, Japanese and international fare, an exclusive spa and fitness centre, a large infinity pool overlooking the picturesque Caribbean Sea, a stunning poolside bar and a lobby bar.

Room Types Available

Standard Room
  • Max 2 Adults
    •
  • 1 Photo available
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    These air-conditioned rooms offer 1 queen-size bed, a ceiling fan, flat-screen cable TV and a safe. There is also a coffee maker and a minibar.Please note that the maximum occupancy is 2 guests per room, 1 adult and 1 child or 2 adults.

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    Junior Suite
  • Max 3 Adults
    •

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    This air-conditioned Junior Suite offers a private balcony or terrace with partial views of the beach. It features a ceiling fan, flat-screen cable TV and a safe. There is also a coffee maker and a minibar. The private bathroom has free toiletries and a hairdryer.Please note that the maximum occupancy is 3 guests per room. This includes any children.

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    Master Suite
  • Max 3 Adults
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    This air-conditioned suite offers a bedroom with 1 king-size or queen-size bed. There is a sofa and a private balcony or terrace with views of the Caribbean Sea or the Nichupt Lagoon. It features a ceiling fan, flat-screen cable TV and a safe. There is also a coffee maker and a minibar. The private bathroom has free toiletries and a hairdryer.Please note that the maximum occupancy is 3 guests per room. This includes any children.

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    Deluxe Room
  • Max 3 Adults
    •

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    The spacious double room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a shower.

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    Sunset Suite
  • Max 3 Adults
    •

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    This air-conditioned suite offers a bedroom with 1 king-size. There is a private balcony or terrace with views of the Nichupt Lagoon. It features a ceiling fan, flat-screen cable TV and a safe. There is also a coffee maker and a minibar. The private bathroom has free toiletries and a hairdryer.Please note that the maximum occupancy is 3 guests per room.

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    Guest Ratings For This Property

    8.0
    Based on 1107 Reviews
    100% verified reviews

    Comfort

    8.61

    Cleanliness

    8.65

    Value For Money

    8.0

    Facilities

    8.23

    Guest Reviews

    Jana
    young couple
    8.0
    Very good
    The most beautiful view and an intimate setting with a nice few restaurants - perfect 3 night stay
    Some of the food carts provided by the pool and beach area were cooking meats that may not have been prepared so thoroughly, which gave me food poisoning

    Published on 01 Jan 2024

    Jon
    solo traveller
    8.0
    Very good
    Convienient for my purposes.
    Breakfast. meal menus, staff response to requests
    Lobby bar hours

    Published on 30 Dec 2023

    Nina
    young couple
    8.0
    Very good
    Overall, very good indeed. I would go back!
    The beach and pool areas are lovely, and the staff are - without exception - helpful and good natured. Comfortable beds, great showers. Catering was excellent and the all inclusive option well worth the money. Excellent gym.
    The traffic noise lagoon side. You will need earplugs on the lower floors, but my advice would be to book a pool or sea view (worth it). I thought the lagoon view would make a change, but didnt realise essentially on a highway that has a lot of traffic all night. We changed rooms.

    Published on 25 Dec 2023

    Lama
    young couple
    5.0
    Passable
    Passable
    The staff are generally lovely and helpful. The location of the hotel with the access to the beach is great as well. It is within walking distance from the shopping centre which is handy.
    Very uncomfortable bed, the bedding and the room in general have funky smell. There is no ventilation in the bathroom. The room is very noisy and doesn't have basics ( slippers/ robe/ kettle / conditioner..etc) The hotel is advertised as 4 stars. I don't think the rooms reflect that.

    Published on 23 Dec 2023

    Marsha
    young couple
    10.0
    Exceptional
    Exceptional
    Everything!
    The time share hassle. Wasn't interested, never went there and don't care to participate!. We took a day away from the hotel and one of the ladies "CHECKED US REAL GOOD!!" about leaving the hotel claiming that we are their guest and Must let the front desk know that we were going out on our own because we have to do a presentation with them only, fearing that other prospects will approach us UNBELIEVABLE. another thing our refrigerator was not replenish as was told upon arrival

    Published on 21 Dec 2023

    Stan
    solo traveller
    8.0
    Very good
    Nice place, great staff, excellent beach, good value
    Staff was very friendly and always helpful. An exceptional section of beach. Spacious and clean. Plenty of places to sit or lay. Modern clean facilities. Rooms were good, much as expected. My room developed a problem and within an hour I was move to another much better room. Food was of good quality.
    I would have liked better night entertainment, not much to do at night on location. They did theme night for the food, Italian, asian, etc., but still not a lot of variety, lunch menu did not change. Personally I would have like more authentic Mexican must of the time.

    Published on 13 Dec 2023

    Kim
    young couple
    9.0
    Superb
    We had an awesome stay at NYX!! Staff was helpful and friendly!! Beautiful facility!!
    The unique architecture was beautiful and gave a real old world vibe. The chairs on the beach were comfy, the room and balcony size were awesome.
    The pools were not very big and the shower was tiny in comparison to the room size.

    Published on 09 Dec 2023

    Jon
    solo traveller
    8.0
    Very good
    Very good
    Room, breakfast, staff

    Published on 05 Dec 2023

    Natalie
    young couple
    8.0
    Very good
    Beautiful beach location
    Wasn't as big as other hotels so felt a bit more secluded. Good location and 30 min walk to coco bongos. Got upgraded to a lagoon view room due to availability which was lovely!
    Food options weren't great - dishes were left under the hot plate for a while so came out a little cold. However restaurant staff were very good.

    Published on 04 Dec 2023

    Rlf
    young couple
    1.0
    Bad
    Bad
    Breakfast was good, some fun activities like beach/pool volleyball and yoga
    The stay started well when we were given a free upgrade, but our experience was immediately spoiled when we saw that the staff had no courtesy, acted unfriendly, and behaved rudely most of the time. Loud party "in the lobby" until midnight with no consideration if guests are trying to have an early night. Food at the restaurant was well below average. Staff at the breakfast buffet had no interest in helping. I asked two waiters for a coffee at two different times, and I sat there watching them for a good 5 minutes chatting with each other with no intention to serve, I ended up walking to their drinks station and got my own coffee. Management is obviously trying to improve the hotel's quality of service, but the majority of it's employees don't have their hearts in their jobs and act carelessly. Both restaurants we ate at showed no signs of restaurant managers ensuring that staff were maintaining hotel standards. Cups that were used to serve drinks were feral and dirty, we ended up filling bottles with water and avoided using their cups. I wouldn't go there again...
    (Read More)

    Published on 27 Nov 2023

    Location & Nearby Places

    Zona Hotelera (10.9 Km from city center)

    Avenida Kukulcan KM 11.5 - Show on map

    5 Nearby Attractions

    Playa Tortugas

    5.0 km

    Playa Delfines

    6.3 km

    El Rey Ruins

    6.4 km

    Chichen Itza

    9.1 km

    Isla Mujeres

    10.1 km

    Top Facilities

    Bar

    Wifi

    Spa

    Beach

    Pool

    Garden

    Concierge service

    Food

    Shuttle service

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