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Hotel Pilatus-Kulm

(9 kms from Lucerne Station)
Schlossweg 1, Kriens - Show on map

Ranked 23 out of 50 best hotels in luzern

9.2
404 reviews

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Room Types Available

Superior Double Room
  • Max 3 Adults
    •
  • 2 Photos available
    •

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    This room has a seating area and offers a view of the Alps. The bathroom is fitted with a shower.An extra bed can be provided upon request.

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    Junior Suite
  • Max 3 Adults
    •
  • 6 Photos available
    •

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    Offering a view of the Alps, this junior suite comes with a bathroom with a shower or bathtub.

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    Guest Ratings For This Property

    9.2
    Based on 404 Reviews
    100% verified reviews

    Comfort

    9.35

    Cleanliness

    9.46

    Value For Money

    8.36

    Facilities

    9.17

    Reviewers Mention About Hotel Pilatus-Kulm

    The Hotel Pilatus-Kulm receives rave reviews for its incredible staff, stunning views, and delicious food. Guests praise the cozy and clean rooms, as well as the helpful and attentive service. The ho (Read More)tel is especially accommodating to families with food allergies. The location is described as out of this world, with breathtaking mountain views and unique experiences like the Dragon Walk. Despite some concerns about queues at the train station, overall, guests have a fantastic experience and highly recommend the hotel.

    Guest Reviews

    Saqib
    young couple
    8.0
    Very good
    Very good
    View from top of Mount Pilatus was good.
    Food was below average especially for the price. Room was too hot and uncomfortable. No reception staff in the evening which is odd as you're on top of a mountain and totally secluded.

    Published on 02 Jan 2024

    Chris
    group
    7.0
    Good
    good
    Location is excellent. Room was very nice. Breakfast and dinner was good.
    Our waiter for our last dinner was terrible. we waited 2 1/2 hours for our main course and he made several order mistakes. We finally left before dessert arrived. Had we had the previous nights waiter I would have rated this excellent.

    Published on 18 Oct 2023

    Julia
    young couple
    5.0
    Passable
    The restaurant needs a better chef and management needs to step in when someone is having a bad day
    The location is amazing! Absolutely gorgeous
    The food the first night was so salty it was not edible. . The second night we were the first in the restaurant and sat for 2 hrs when we finally got soup another 1/2 hr before we got our entree. We were completely ignored by our waiter. He was just awful! We finally left 2 1/2 hrs later before we received our dessert. Management was aware and apologized but did not improve the problem until the next day we were offered a glass of Champaign with breakfast. We were very disappointed!!!!

    Published on 18 Oct 2023

    Linda
    young couple
    10.0
    Exceptional
    Great people and place from A - Z!!!
    Beautiful setting and location. So nice to stay there and enjoy being at the top when most tourists are gone.

    Published on 15 Oct 2023

    Brian
    family with young children
    9.0
    Superb
    Superb
    Unbeatable location and the fine condition of hotel and accommodations met expectations.
    The only challenge to improve is the dining menu. The meal options were specialized with no easy international options. The breakfast buffet was tasty with lots of choices.

    Published on 26 Sep 2023

    Mark
    young couple
    10.0
    Exceptional
    Spectacular
    Location location location. The funicular was awesome!! The hiking from the hotel was spectacular!!
    Nothing

    Published on 20 Sep 2023

    Anthony
    young couple
    10.0
    Exceptional
    Awesome. Cant wait to go back
    Great buffet super selection awesome bread selection too
    some live classic music at dinner would add extra charm

    Published on 27 Aug 2023

    Neha
    family with young children
    10.0
    Exceptional
    Exceptional
    Amazing dinner, unforgettable views, an experience in and of itself.

    Published on 18 Aug 2023

    John
    family with young children
    10.0
    Exceptional
    Everything from the cogwheel train trip up and down the mountain to the marvel which is the hotel and views atop Mount P
    It was the spot from which to enjoy amazing sunset and sunrise and daytime views of Lake Lucerne and miles upon miles of Swiss mountains and countryside as well. The food and accommodations were exceptional at this one of a kind property.
    Nothing comes to mind.

    Published on 07 Aug 2023

    Diana
    family with young children
    9.0
    Superb
    we will come back as it is in a spectacular location even if it seems more expensive then the comfort offered
    location and food
    charging for tap water during meals???

    Published on 04 Aug 2023

    Location & Nearby Places

    8.9 Km from city center

    Schlossweg 1, Kriens - Show on map

    15 Nearby Attractions

    Mount Pilatus

    1.3 km

    Lake Lucerne

    4.4 km

    Swiss Chocolates

    7.0 km

    Rosengart Collection

    8.8 km

    Jesuit Church

    8.8 km

    Spreuer Bridge

    8.8 km

    Old Town

    8.8 km

    Richard Wanger Museum

    8.9 km

    Lucerne Culture and Congress Centre

    8.9 km

    Chapel Bridge

    9.0 km

    Musegg Wall

    9.2 km

    Bourbaki Panorama

    9.5 km

    St. Leodegar's Church

    9.6 km

    Glacier Garden

    9.7 km

    Lucerne Lion Monument

    9.7 km

    See All Attractions

    Top Facilities

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    Pets allowed

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