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Hotel Puerta de Bilbao

Ranked 27 out of 50 best hotels in bilbao

8.2
(4542 reviews)

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Top Facilities

parking

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Queen Room

  • Max 2 Adults
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    This superior, air-conditioned room features a flat-screen satellite TV, a minibar and a private bathroom with bath and shower. There is a large double bed (1,60 x 2,10).Free Wi-Fi.

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    Junior Suite Family Room

  • Max 3 Adults
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    This superior, air-conditioned room features a flat-screen satellite TV, a minibar and a private bathroom with bath and shower.It has a queen-size bed (1,60 x 2,10) and a single sofa bed (1,05 x 1,90).Free Wi-Fi and tea and coffee-making facilities are also included.

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    Queen Room with Sofa Bed

  • Max 3 Adults
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    This double room has air conditioning, electric kettle and minibar.There is a large double bed (1,60 x 2,10).

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    Deluxe Twin Room with Parking

  • Max 2 Adults
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    Featuring free access to the parking, this room includes a desk, a flat-scren TV, air conditioning and minibar. The bathroom comes with free toiletries, bath or shower, and hairdryer.

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    Deluxe Twin Room

  • Max 2 Adults
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    Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The twin room features air conditioning, a minibar, a safe deposit box, parquet floors, as well as a flat-screen TV. The unit has 2 beds.

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    Deluxe Queen Room with Sofa

  • Max 3 Adults
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    Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The double room provides air conditioning, a minibar, a safe deposit box, a sofa, as well as a flat-screen TV. The unit offers 2 beds.

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    Triple Room

  • Max 3 Adults
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    Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The triple room offers air conditioning, a minibar, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 3 beds.

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    Executive Suite

  • Max 2 Adults
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    This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a safe deposit box and heating. The unit offers 1 bed.

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    Queen Adapted Room

  • Max 2 Adults
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    The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath or a shower. This double room features a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.

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    Deluxe Queen Room

  • Max 2 Adults
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    Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. This double room is air-conditioned and features a flat-screen TV, a minibar, a safe deposit box and a sofa. The unit offers 1 bed.

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    All Facilities for Hotel Puerta de Bilbao

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Bidet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Clothes rack, Desk, Shallow end, Carpeted, Seating Area, Safety deposit box, Interconnected room(s) available, Heating, Extra long beds (> 2 metres), Socket near the bed, Hardwood or parquet floors.
    Food & Drink Wine/champagne, Restaurant, Minibar, Packed lunches, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology TV, Flat-screen TV.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Parking, Parking on site.
    Pool and wellness Sun umbrellas, Swimming pool toys, Kids' pool, Pool with view, Outdoor pool, Outdoor pool (seasonal), Swimming pool, Swimming Pool, Fence around pool, Pool bar, Sun loungers or beach chairs.
    Transport Accessible parking, Parking garage.
    Outdoor & View Terrace, View.

    Guest Ratings For This Property

    8.2
    Based on 4542 Reviews
    100% verified reviews

    Comfort

    8.54

    Cleanliness

    8.61

    Value For Money

    7.81

    Facilities

    8.34

    Reviewers Mention About Hotel Puerta de Bilbao

    The Hotel Puerta de Bilbao is a nice hotel located on the outskirts of Bilbao. It offers comfortable and spacious rooms with amenities like beds, a safe, a television, and a desk. The hotel also has (Read More)a luxurious outdoor pool with a poolside bar and a good restaurant. The staff are friendly and the hotel is clean. Some reviewers found small issues like a small and smelly shower and parking concerns, but overall, the hotel is recommended for its great location and good value.

    Guest Reviews

    Lesik
    review category business travellers
    10.0
    Exceptional
    Exceptional
    the staff very polite and available
    there was nothing i did not like. it was perfect

    Published on 12 Nov 2023

    Celia
    young couple
    10.0
    Exceptional
    Overnight stay on way to catch ferry. Had a pleasant walk around the nearby area and a relaxing stay after a very long c
    Clean comfortable convenient for the ferry
    It was good

    Published on 08 Nov 2023

    Helen
    group
    8.0
    Very good
    Great hotel for access to port
    Clean, good value
    Hotel only suitable for overnight stay

    Published on 02 Nov 2023

    Ahmad
    review category business travellers
    8.0
    Very good
    Warm thanks and regards to the wonderfull staff at the receiption and restaurant
    Hospitality, cleaness and location
    Clean

    Published on 28 Oct 2023

    Kate
    family with young children
    7.0
    Good
    Happy to get a last minute deal. Good price for a 4 star. But, not the most comfortable/convenient.
    Rooms were nice and clean. Staff was friendly.
    1) I didnt realize we had to make reservations for lunch as a guest. We were turned away. 2) The location is good for being able to park but not close enough in proximity to downtown Bilbao (even though it is listed as good location). A taxi ride to the Guggenheim is 20 one way. 3) Our room was boiling hot with no ability to put the air conditioning on. Toasty and nice for winter for sure, but not great for in between season weather. 4) The beds are very hard. Would be nicer to have a little softer.

    Published on 27 Oct 2023

    Marco
    review category business travellers
    8.0
    Very good
    Very good
    Close to the main exhibition center, easy connect to airport and down town; quiet and clean.
    Very complicated to get a taxi from there to the city

    Published on 23 Oct 2023

    Suzanne
    young couple
    10.0
    Exceptional
    Exceptional
    The property is well located with bars and tapas nearby. We stayed the night before taking the ferry. Secure car parking a bonus along with the option to book a room & parking rate is a good thing.
    Nothing we didnt like, this was our second stay. Would be helpful for the hotel to post What3words for the access to the car park as it is behind the hotel and on a one-way system. We found it first time but only because I had checked it out in advance in google maps & street view.

    Published on 20 Oct 2023

    Thompson
    young couple
    10.0
    Exceptional
    Very good.
    Very friendly staff food was good hotel was clean, we would use it again

    Published on 19 Oct 2023

    Caoimhe
    review category business travellers
    9.0
    Superb
    Very good
    Staff were very helpful on my deparure keeping luggage and getting me a taxi to the airport
    There was no First Aid kit at reception, I needed antiseptic at night

    Published on 18 Oct 2023

    Georgina
    with friends
    7.0
    Good
    Good location
    Good location. Quiet rooms.
    Rude receptionist. Carpets in the room were very stained and bathroom tiles were shabby.

    Published on 15 Oct 2023

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