When it comes to staff, all the staff behind the desk is just a disaster:
- They will nearly break your credit card, because not sure how to use it.
- They will give you not activate your card for the room, so when you return to fix it - there will be not even a simple apology.
- They will not even change your money early in the morning, because.,.. well after 11:00 am they get new rates - so refused. There's no announcement on that at all.
- Invoice... my god... I even put all the data in the Booking.com portal. Guess what my "good friend" Amant wrote in details?! Company name - Booking.com. Address 12345
When this guy without questions processed the invoice I was silly enough to assume he is using data from Booking.com... and stupid ME, didn't check it. Well technically... he was using data of booking.com
My favorite moment: once checked out. That's it - wi-fi access switched off immediately. So while expecting a business partner, I decided to ensure I would be ready and checked out in advance before 9:00 am... well next hour no internet... fyi it's a business trip I am on.
FYI when I was logging to the hotel wi-fi (before check out) page even insisted that I have 3 more days of access. So there are no terms advised to warn you about it.
And let's get more into the actual... ROOM. First night - no towel for the floor or hands. Was also surprised not to see slippers.
The site says about a mini bar - forget about it. I've arrived at 9 pm to the hotel after a 6-hour flight and an overall 9-hour trip. Had some hope on that one. But from the mini bar... there's just an actual fridge. Ok, no alcohol, but I would be great to get my hands on a can of soda/cola you name it. Something sugary. NOTHING. Speaking of the fridge. The damn thing is just old, like most of the carpentry on the 10th floor.
You see the comments above, now just try to remember - we are talking about not a budget hotel, after all, 4 stars.
(Read More)
See all hotels in Delhi
