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Hyatt Place Omaha/Downtown-Old Market

Old Market District (0 kms from Old Market District)
540 South 12th Street - Show on map

Ranked 11 out of 48 best hotels in omaha

8.2
574 reviews

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Room Types Available

Specialty King Room with Sofa Bed
  • Max 4 Adults
    •

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    This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

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    Specialty Queen Room with Two Queen Beds and Sofa Bed
  • Max 6 Adults
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    This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

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    King Room with Sofa Bed
  • Max 4 Adults
    •

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    View Deal
    This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

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    King Room with Sofa Bed and Roll-In Shower - Disability Access
  • Max 4 Adults
    •

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    View Deal
    This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

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    Queen Room with Two Queen Beds and Accessible Tub - Disability Access
  • Max 6 Adults
    •

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    View Deal
    This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

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    Queen Room with Two Queen Beds and Sofa Bed
  • Max 6 Adults
    •

    Read More

    View Deal
    This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

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    Hyatt Place Omaha/Downtown-Old Market is featured in

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    Guest Ratings For This Property

    8.2
    Based on 574 Reviews
    100% verified reviews

    Comfort

    8.57

    Cleanliness

    8.57

    Value For Money

    7.81

    Facilities

    8.28

    Reviewers Mention About Hyatt Place Omaha/Downtown-Old Market

    The Hyatt Place Omaha/Downtown-Old Market is praised for its perfect downtown location and spacious rooms with comfortable beds. The breakfast offers a good variety of options. The staff receives mix (Read More)ed reviews - the front desk is friendly, but the breakfast staff is not overly helpful. The hotel has safety measures in place, requiring a key to enter. The indoor pool is suitable for kids and the gym is well-liked. The hotel is within walking distance of various dining and shopping options. There were some issues with the pool's water level and temperature, and the breakfast buffet struggled to keep up with demand. Parking is available in a nearby garage. The only suggestion is to provide more luggage carts for convenience. Overall, the reviewer had a satisfactory stay and would consider returning.

    Guest Reviews

    Christy
    family with young children
    9.0
    Superb
    Nice stuff. Great location near all the old market action
    The staff was wonderful! They made sure everything was taken care of and when we had a concern about safety in the parking garage, the staff went immediately to check it out!
    Our TV did not work consistently but we weren't there long enough to really have to worry about that. There is a $15 charge for using the parking garage. It is secure and makes easy access to the hotel, but just to be aware of the charge ahead of time. It is much more reasonable than the on street meters or parking lots.

    Published on 05 Jan 2024

    Mick
    family with young children
    5.0
    Passable
    Good location, enough was wrong with the room that made the stay uncomfortable
    Location was excellent. Near lots of restaurants and shopping and near to tourist things to do. Breakfast was good.
    Heat in the room didnt work, the shower didnt work and the sink was clogged. We called on the first evening to get those things fixed, especially given that we were staying in a nicer hotel (we usually stay in cheaper places). Someone came and fiddled with the heater, said it was fixed then fixed the shower. He didnt think the sink was important, but we asked to have it fixed, anyway. He said he was busy and had to get a different set of tools. He returned late in the evening and by that time we were using the bathroom. The heat continued not to work and the room temperature got down to 60 in the evening. The next day we asked to get the heat and sink fixed. When we returned at the end of the day, our room was warm and the sink drained. We decided to leave the hotel a day early, anyway.
    (Read More)

    Published on 28 Dec 2023

    Niloofar.m
    group
    10.0
    Exceptional
    Very nice and comfortable
    The rooms and the hotel were clean. The staff were very nice and helpful, and the breakfast was really good and had a lot of options.
    -

    Published on 27 Dec 2023

    Megan
    young couple
    2.0
    Very poor
    I wouldnt stay here again.
    The view from the seventh floor was kinda cool. The pool area was clean and not too cold.
    The room wasnt that clean. Found hair on the shower wall and fake eyelashes on the floor. Our tv wouldnt stay on for longer than five minutes without going to a loading screen. The breakfast was cold and didnt have very much to it. They served stale donuts holes, eggs, slices of ham, cereal, and fruit. The eggs were cold and tasted fake. They didnt even have a waffle maker! At the end of our stay the hotel manager knock on our door and asked if our bathroom was leaking because the room right below ours had water all over.

    Published on 21 Dec 2023

    Gavin
    with friends
    10.0
    Exceptional
    Exceptional
    The location, How clean the room was, and The staff
    I wish they had more elevators.

    Published on 10 Dec 2023

    Carolyn
    group
    6.0
    Pleasant
    Pleasant hotel, great views from my 10th floor room and being within walking distance to Old Market.
    Staff was very welcoming. Hotel very clean. Bed and pillows great. Love location, Old Market neighborhood is my favorite place to shop, drink coffee, and people watch when I visit Omaha.
    The photos of "The Placery" in house restaurant should be removed as the restaurant was removed. Breakfast poorly served. Scrambled eggs in a 2 qt sauce pan drying out on stove top. If you are going to serve from the same pan you cook in, then invest in good quality cookware. Maybe have a caterer come in and show you how to set up a breakfast service that is appealing to both the eye and the appetite. 5 different hotels on my trip, Hyatt Place had poorest breakfast. I did not expect that, it disappointed me.

    Published on 25 Nov 2023

    Lori
    young couple
    4.0
    Disappointing
    A disappointing stay.
    It was close to downtown Omaha and many restaurants.
    The bed was very uncomfortable. The faucet in bathroom is set so far back on counter that it is hard to wash your hands. Worse of all is there is hardly any pressure in the shower. Once in the shower the water slowly stopped while showering and then started again. The free breakfast is pretty pathetic. We booked this property to stay for a rock concert. The concert was postponed due to the singers illness. Booking and Hyatt were not accommodating in getting a refund or even a credit for future use. We had to go up and stay or we would of been out of $185!!

    Published on 12 Nov 2023

    Neff
    family with young children
    10.0
    Exceptional
    Love location and option to park indoors.
    Location. Next to everything.
    Pool was way too cold. Kind of wanted to swim.

    Published on 06 Nov 2023

    Don
    family with young children
    10.0
    Exceptional
    My stay was good so I plan to return.
    The location, everything was clean, and the staff.
    The hotel van was parked in the handicap parking spot inside the garage. ( Im handicap) so instead of parking on the first floor, I parked on the fifth floor.

    Published on 04 Nov 2023

    Saquena
    family with young children
    1.0
    Bad
    Won't stay again
    Some of the staff was nice
    Price online and price when I arrived was different I was $13 short on my card and they would let me pay in cash so I had to cancel a night or I would've had to find another hotel with my 3 sleeping children at midnight and they also tried to charge me extra for a burger and fries separately when the meal clearly says it comes together horrible experience great location

    Published on 31 Oct 2023

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