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Hyatt Regency Jacksonville Riverfront

Downtown jacksonville (0 kms from Friendship Fountain)
8.4
(1719 reviews)

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King Room with Accessible Shower - Disability Access

  • Max 3 Adults
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    This triple room features air conditioning, sofa and tea/coffee maker. A flat-screen TV with cable is available for the guest's entertainment.

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    King Room with Accessible Tub - Disability Access

  • Max 3 Adults
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    This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    Queen Room with Two Queen Beds and Accessible Shower - Disability Access

  • Max 4 Adults
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    This quadruple room features air conditioning and tea/coffee maker A flat-screen TV with cable is available for the guest's entertainment.

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    Queen Room with Two Queen Beds and Accessible Tub - Disability Access

  • Max 4 Adults
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    This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

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    King Room - Club Access

  • Max 4 Adults
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    This room has executive lounge access, air conditioning and tea/coffee maker. A flat-screen TV with cable is available for the guest's entertainment. A sofa is included

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    Queen Room with Two Queen Beds - Club Access

  • Max 4 Adults
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    This quadruple room features executive lounge access and air conditioning. A flat-screen TV with cable is available for the guest's entertainment.

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    Junior Suite

  • Max 4 Adults
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    This suite has air conditioning, dining area and tea/coffee maker. A flat-screen TV with cable is available for the guest's entertainment.

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    King Room

  • Max 3 Adults
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    This triple room features air conditioning and tea/coffee maker A flat-screen TV with cable is available for the guest's entertainment.

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    Queen Room with Two Queen Beds

  • Max 4 Adults
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    This quadruple room has a tea/coffee maker and air conditioning. A flat-screen TV with cable is available for the guest's entertainment.

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    King Room with River View

  • Max 3 Adults
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    This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    Queen Room with Two Queen Beds and River View

  • Max 4 Adults
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    This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

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    Executive Suite

  • Max 3 Adults
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    This suite features a seating area with a sofa and dining table. A flat-screen TV, coffee machine, and private bathroom are also included.

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    King Studio

  • Max 3 Adults
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    This studio features a desk, flat-screen TV, and private bathroom. A coffee machine is also included.

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    Queen Studio

  • Max 4 Adults
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    This studio features a desk, flat-screen TV, and private bathroom. A coffee machine is also included.

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    Suite

  • Max 5 Adults
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    This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 4 beds.

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    All Facilities for Hyatt Regency Jacksonville Riverfront

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
    Bathroom Private bathroom, Free toiletries, Hairdryer.
    Room Amenities Heated pool, Air conditioning, Wardrobe or closet, Desk, Safety deposit box, Ironing facilities.
    Food & Drink Wine/champagne, Snack bar, Vending machine (drinks), Restaurant, Breakfast in the room, Fruits, Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Media & Technology Cable channels, TV, Video, Radio, Laptop safe, Flat-screen TV.
    Services & Extras Alarm clock.
    Common areas Sun terrace.
    Reception services Concierge service, Valet parking, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Luggage storage.
    General Parking, Pets allowed, Parking on site.
    Pool and wellness Outdoor pool (all year), Pool with view, Outdoor pool, Fitness/spa locker rooms, Swimming pool, Swimming Pool, Fitness centre, Fitness, Pool bar, Sun loungers or beach chairs.
    Transport Accessible parking, Parking garage.
    Outdoor & View Terrace.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.4
    Based on 1719 Reviews
    100% verified reviews

    Comfort

    8.78

    Cleanliness

    8.78

    Value For Money

    7.86

    Facilities

    8.6

    Reviewers Mention About Hyatt Regency Jacksonville Riverfront

    The Hyatt Regency Jacksonville Riverfront provided excellent customer service and accommodations. Early check-in, valet service, and easy charging to the room were appreciated. The hotel staff, inclu (Read More)ding Bobby in guest services and the Filipino team members at the front desk, were friendly and helpful. The rooms were slightly outdated, but the stunning riverfront view made up for it. The hotel offers convenient amenities but lacks modern conveniences like wifi, a fridge, and microwave. Overall, the staff and view outweighed any shortcomings.

    Guest Reviews

    Anonymous
    family with young children
    4.0
    Disappointing
    Over priced for below average service
    Location and the room
    On NYE in the tavern, there were only 2 people working and after a game. Took 1 hour before we were acknowledged. Took 2 hours to get a drink and food. Food order was incorrect when it finally came out.

    Published on 02 Jan 2024

    Glenn
    young couple
    9.0
    Superb
    Superb
    Room view looking over the river during the fireworks was extraordinary. As newly weds it was an experience we will always treasure.
    The only thing that caught my attention was the bathroom sink stopper was broke.

    Published on 02 Jan 2024

    Robert
    young couple
    5.0
    Passable
    Convenient for theatre and games, dated facility, not much to walk to.
    Location was perfect. Having Morton's in the hotel was
    The room. The HVAC did not work despite repeated contact with the hotel. The appliances in the room were not all functional. The television was mounted tilted slightly towards the ceiling not the beds or chairs. (wrong bracket).

    Published on 31 Dec 2023

    Angela
    family with young children
    8.0
    Very good
    Very good
    Location was great and clean facility.
    Price of everything was crazy. 4 or 5 dollars for a small bottle of water and no coke products at restaurants . Then add on the parking cost when hotel was pricey already.

    Published on 31 Dec 2023

    Trevor
    group
    10.0
    Exceptional
    Fantastic
    The view was gorgeous! The room was so clean, spacious, and comfortable! Staff very friendly!
    The food prices were a little high.

    Published on 23 Dec 2023

    Janice
    young couple
    10.0
    Exceptional
    Great central Jacksonville location- clean, safe, well appointed, friendly.
    Everything! Super spacious, very polite staff, excellent food and beverages! Room was spacious and very well appointed.
    Nothing

    Published on 22 Dec 2023

    Hiroshi
    review category business travellers
    9.0
    Superb
    Superb
    The lady at the front desk who helped us check in around noon on December 14, 2023 was excellent!

    Published on 22 Dec 2023

    Hichem
    review category business travellers
    10.0
    Exceptional
    Excellent stay, clean and comfortable
    The room was excellent with service provided daily the onsite restaurant provides good food for a decent price
    The view from our room was bad and only opened on the roof Breakfast was not included, but a grocery market with decent prices is available on-site Parking is not included

    Published on 20 Dec 2023

    Saied_alshahrani
    family with young children
    8.0
    Very good
    Very good
    I did not like the car parking charges, and the worst is that they will automatically charge you $29 per night even if you do not have a car. You will have to discuss it with them to drop these added charges.

    Published on 20 Dec 2023

    Happy_traveller20001
    review category business travellers
    5.0
    Passable
    Passable
    The silver lining was the engineer had enough moral guts and integrity to tell me and the management exactly that the heater could not be fixed. He did the right thing by suggesting to transfer me to a better room. Overall this experience dampened my view of this property even though it was resolved, I felt that the management was intentionally selling rooms with defective heaters.
    When I first checked in I was given a room with a heater that is not working properly. I have a feeling the front desk knows it but gave it to me anyway. The mgmt would have wanted me to stay in the room with a defective heater if not for the engineer.

    Published on 18 Dec 2023

    Hyatt Regency Jacksonville Riverfront is featured in

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