Marriott Jacksonville Downtown, Jacksonville | Photos, Reviews & Deals @Holidify

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bar

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King Room

Max 3 Adults

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This double room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

Double Room with Two Double Beds

Max 4 Adults

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This double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

Superior Corner King Room

Max 3 Adults

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This double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

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All Facilities for Marriott Jacksonville Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Bathroom	Bath or shower, Toilet paper, Toilet, Hairdryer.
Room Amenities	Air conditioning, Ironing facilities, Heating, Iron, Safety deposit box.
Food & Drink	Coffee machine, Refrigerator, Snack bar, Restaurant, Room service, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Internet services.
Cleaning services	Ironing service, Laundry, Dry cleaning.
Services & Extras	Key access, Key card access.
Media & Technology	Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Private parking, Pets allowed, Parking, Paid WiFi, Parking on site, WiFi available in all areas.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Fitness, Outdoor pool.
Transport	Car hire.
Shops	Minimarket on site.

Guest Ratings For This Property

8.0

Based on 2021 Reviews

100% verified reviews

Comfort

8.55

Cleanliness

8.55

Value For Money

8.19

Facilities

8.29

Reviewers Mention About Marriott Jacksonville Downtown

The Marriott Jacksonville Downtown offers a good stay with excellent views of downtown Jacksonville. The rooms are comfortable and the hotel is clean. However, there was an issue with the bellman lea (Read More)ving luggage unattended. The staff, particularly Katie T. at the front desk, provided exceptional customer service and made a positive impact on guests. The location is convenient with walking distance to downtown attractions. The valet service is efficient and the bar is a great gathering place. Noise levels are generally low, but the rooms can be warm.

Guest Reviews

Tommie

family with young children

8.0

Very good

In bath shower. Water running at low pressure and is cold

Published on 05 Jan 2024

Belinda

family with young children

10.0

Exceptional

The location was perfect. Didn't feel overcrowded. It was clean and spacious. Has a nice bar. Employees made great recommendations on local restaurants and food.

The beds were small...wish the double rooms had queen or king beds....there is definitely enough room for them.

Published on 03 Jan 2024

Natalina

family with young children

10.0

Exceptional

Location

Published on 02 Jan 2024

Ariel

young couple

6.0

Pleasant

Property is very pretty. Staff not super helpful. Elevator has a key card entry had no idea had to ask a couple of staff members. To get an answer on how to use. Restaurant staff not super friendly.

Published on 02 Jan 2024

Luis

family with young children

1.0

Bad

Unsatisfied

It was near the Maroon 5 event.

I had a bad experience at the hotel. There was a live gecko in my room and the shower was not hot enough. I sent a message to the hotel via bookings.com and I went to the reception to complain about the wifi charge since I am a Marriot Bonvoy member. The receptionist told me that they would waive the wifi charge but they did not. They seemed to be in a hurry and did not ask me about my stay. My room was in front of the gym and it was very noisy from the pipes, probably from the room above.

Published on 30 Dec 2023

Deborah

group

9.0

Superb

Valet Parking upon arrival was terrible. Waited in line for over 30 minutes out on the street then once we turned into the property it took another 20 minutes before the car was taken.

Published on 21 Dec 2023