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About Palazzo Versace Gold Coast
Hotel Palazzo Versace Gold Coast in Surfers Paradise offers luxury accommodations with stunning views of the harbor. The hotel features a range of amenities, including a restaurant, bar, fitness cent (Read More)er, spa and wellness center, and outdoor pool. Guests can enjoy the exceptional service from the friendly and efficient staff. The hotel's spacious rooms are well-appointed, with some offering lagoon views. The hotel is known for its beautiful decor and attention to detail. The overall dining experience is excellent, with delicious food and high tea being highly recommended. The hotel is a perfect choice for a memorable stay on the Gold Coast.
This room features rich textures and accents that explode with vibrant colour. Bespoke furnishings, rich parquetry flooring and unique Italian marble open plan-bathrooms are also offered. Relax in the spa bath, enhanced by exclusive custom bath amenities range. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults or 2 adults and 2 children (see Hotel Policies).
Offering additional living space, this Suite features full glass sliding doors which enhance the elegant tones of beige and neutral hues surrounding warm natural wood custom parquetry flooring. A burst of gold and fuchsia pink, emphasises the bold colour palette. Pamper yourself with the custom bath amenities in the Italian marble bathroom. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults or 2 adults and 2 children (see Hotel Policies).
You can enjoy the lagoon pool views from the Juliette balcony in this room. Wake up to natural daylight through the full-length glass sliding doors. The room also features hand crafted parquetry floors, warm natural wood furnishing and soothing shades of beige, with pops of the vibrant colour palette. Relax in the bath, enhanced with custom bath amenities. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults or 2 adults and 2 children (see Hotel Policies).
Overlooking the second largest mosaic in the world, this spacious hideaway features custom-designed furniture and a colour and texture to stimulate the senses. Enjoy relaxing in the spa bath, enhanced with custom bath amenities. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults or 2 adults and 2 children (see Hotel Policies).
Boasting stunning lagoon pool views, this suite embodies the unique Imperial experience and includes bright and bold furnishings. The open plan bathroom includes an inviting bath tub where you can relax, or step into the separate shower. The suite also features custom bath amenities and plush bathrobes. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults or 2 adults and 2 children (see Hotel Policies).
This spacious suite showcases the Imperial lifestyle in its ultimate form. Step onto the outdoor balcony and relax on the sun lounges or watch the sunset over the Broadwater. The master bedroom boasts a king-sized custom made bed and is positioned so you wake up to water views. You can enjoy the walk-in wardrobe and personal dining room. Please note that the price is based on 2 guests. Maximum occupancy is 2 adults
This apartment features a sunken lounge area featuring magnificent marble mosaics, full-size sofas, custom amenities, cutlery, crockery, luxury furnishings and a private terrace. Includes complimentary parking and access to the Fitness & Wellbeing Centre. Please note that the price is based on 4 guests. There is no capacity for additional guests.
This apartment features a lounge area featuring marble mosaics, sofas and custom amenities. Includes complimentary parking and access to the fitness centre and spa and wellness centre. Please note that the price is based on 6 guests. There is no capacity for additional guests.
This Suite boasts water views and embodies the unique Imperial experience, with bright and bold furnishings. The open plan bathroom features an inviting bath tub where you can relax, or step into the separate shower. The suite also features custom bath amenities and plush bathrobes. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults or 2 adults and 2 children (see Hotel Policies).
This apartment has a balcony, electric kettle and DVD player.Please note that the price is based on 4 guests. There is no capacity for additional guests.
This room features rich textures and vibrant colours, with bespoke furnishings, rich parquetry flooring and unique Italian marble open-plan bathrooms. Relax in the spa bath, enhanced by an exclusive custom bath amenities range. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults or 2 adults and 2 children (see Hotel Policies).
You can enjoy the lagoon pool views from the Juliette balcony in this room. Wake up to natural daylight through the full-length glass sliding doors. The room also features hand crafted parquetry floors, warm natural wood furnishing and soothing shades of beige, with pops of the vibrant colour palette. Relax in the bath, enhanced with custom bath amenities. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults or 2 adults and 2 children (see Hotel Policies).
The hot tub and spa bath are the standout features of this apartment. This spacious apartment features 2 living rooms, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the kitchen. The apartment also comes with a barbecue. This air-conditioned apartment comprises a dining area, a flat-screen TV with cable channels a washing machine and a terrace. The unit has 3 beds.
Loved the classic style and spacious rooms.
Beautiful foyer and pool area
The gym was fantastic
The marina restaurant fabulous
The pillows were too soft for my liking
Published on 04 Jan 2024
Chrisovalandi
family with young children
3.0
Poor
Disappointing in comparison to when Versace was owner.
Location and pool.
We stay at the property every year over new year. Standard has definitely dropped since Versace brand left. Rooms dont even get vacuumed between cleans and the bathrooms barely get wiped. Housekeeping is no longer available 24/7 which isnt ideal.
Published on 04 Jan 2024
Amber-lea
family with young children
1.0
Bad
Terrible service so i checked out and went straight to the Sheraton across the road.
The pool thats about it!
Service was terrible they followed me around all day and night wanting me to constantly pay each bill as the stay went buy terrible service i will never stay again. Checked out and went straight to the Sheraton across the road a real hotel! With real service and property facilities.
Published on 04 Jan 2024
Soula
young couple
9.0
Superb
Relaxing time away
The comfort of the room
NA
Published on 03 Jan 2024
James
young couple
6.0
Pleasant
Mostly pleasant, missing attention to detail. Could get better for less.
The design of the building, which was inherited from the previous ownership. The servers and staff were all wonderful, and pleasant/friendly. Welcomed with a drink and treat, the charm kind of ended there. The live music in the lobby was really nice, and consistent.
There were a lot of missed details of which a 5-star hotel should have had in place.
The pool bar is too small for the facility, the plastic cups serving non-alcoholic drinks looked like they were from KMart, issues with QR codes for self service (staff advising us to not use them because they're unreliable), chock full of young children; so many that staff are unable to maintain any sense of the 18+ section (picture 5 year olds cannonballing over you and your pina colada in the adults section). Some of the grounds hadn't been attended to (rust on the fountains).
It left a lot to be desired in terms of luxury for the price tag.
(Read More)
Published on 02 Jan 2024
Victoria
family with young children
10.0
Exceptional
Exceptional
The staff were very attentive and welcoming on arrival. Parking was included and so easy to access. The rooms were very clean and a great size. We had a garden view room which worked out perfect as the children spent time outside after the pool closed each evening.
Breakfast was amazing!
The entire hotel has such a wonderful grand feel to it.
Published on 01 Jan 2024
Natalie
family with young children
1.0
Bad
Bad
Disgusting. We found mould on the curtains. Service was disgusting. I got food poisoning from the hotel. Contaminated with off seafood. We had to call an ambulance for my illness. I will never stay here again. Even after the event. Knowone helped me. I asked for fresh towels, knowone came to our service
The place is disgusting. Unprofessional and disgusting
Published on 31 Dec 2023
Shane
family with young children
6.0
Pleasant
Average
Swimming pool
Beds were to small and uncomfortable
Published on 30 Dec 2023
Jisung
family with young children
9.0
Superb
Superb
I felt so relax in there with my privacy.
Published on 30 Dec 2023
Bassima
family with young children
10.0
Exceptional
Relaxing chilling pleasant vibrant stay
The pool was great!
The staff were very nice and pleasant and always happy to accomodate
Everything was really nice and pretty
Very posh posh which is nice
Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Safety features
Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas.
Reception services
Valet parking, Invoice provided, Tour desk, 24-hour front desk, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
General
Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Physical distancing
Mobile app for room service, Cashless payment available, Physical distancing rules followed.
Massage, Beauty Services, Spa/wellness packages, Swimming pool, Fitness centre, Facial treatments, Outdoor pool, Spa and wellness centre, Sun loungers or beach chairs, Outdoor pool (all year), Body scrub, Swimming Pool, Fitness, Pool bar.
Transport
Car hire, Accessible parking, Parking garage.
Outdoor & View
Balcony, Terrace, Patio, Pool view, Landmark view, View.
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