ITC Sonar Kolkata A Luxury Collection Hotel, Kolkata, West Bengal

About ITC Sonar Kolkata A Luxury Collection Hotel

Located in the city of Joy, Kolkata, this epitome of luxury and grandeur has won the hearts of many. Equipped with an outdoor swimming pool, 5 dining options along with a chocolate shop, Fabelle, a f (Read More)itness centre and many more amenities along with spacious and airy rooms along with French windows, comfortable beds and clean washrooms with all the modern facilities. The well-trained staff provide impressive services to the guests and make their stay memorable. Explore the beauty of the place along with excellent hospitality and delicious food.

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Room Types Available

1 Bedroom Suite, 1 King, Garden view

Max 2 Adults

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The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a minibar, a tea and coffee maker, flat-screen TV with cable channels, as well as fruit for guests. The unit offers 1 bed.

Deluxe 1 Bedroom Suite, 1 King, Garden view

Max 2 Adults

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The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a minibar, a tea and coffee maker, flat-screen TV with cable channels, as well as fruit for guests. The unit has 1 bed.

Executive club, Guest room, 1 Queen

Max 2 Adults

1 Photo available

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Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

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ITC Sonar Kolkata A Luxury Collection Hotel is featured in

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Guest Ratings For This Property

8.4

Based on 958 Reviews

100% verified reviews

Comfort

8.88

Cleanliness

8.89

Value For Money

8.24

Facilities

8.56

Guest Reviews

Arpit

young couple

10.0

Exceptional

Great Value for money

Very comfortable rooms..great service

Published on 01 Jan 2024

Farhan

young couple

10.0

Exceptional

5 star hotel indeeed

Green environment, neat and clean, excellent location, excellent buffet breakfast

Nothing to dislike

Published on 27 Dec 2023

Shyam

review category business travellers

2.0

Very poor

Good property with poor staff

location is good

breakfast and room service very poor

Published on 25 Dec 2023

Satadal

young couple

9.0

Superb

Overall clean rooms, friendly staff, and centrally located.

Breakfast was good and the service was up to the mark.

We stayed for 3 nights and the breakfast became repititive. We would have appreciated some variety in the menu items

Published on 25 Dec 2023

Lily

family with young children

10.0

Exceptional

It lovely stay , great service

Great location and great service

Published on 20 Dec 2023

Sajaltrade

review category business travellers

7.0

Good

Average

Not realy

Published on 17 Dec 2023

Harish

solo traveller

6.0

Pleasant

Bad entry experience

I had reached late night and there was no one to attend me. Though next day morning the guy helped me a lot and everyone was nice but night was a horrible experience. It was the day on which Australia won the semis and the team was there. I guess your team forgot that there can be other guests too and someone has to attend to them. There was no one to even collect my luggage and I had to take it inside after the security check. It was really a bad experience which I will never forget. Having said that, the day manager tried to reaffirm the ITC good experience in the best possible way he could.

The way I was received late night/early morning. You can be great when someone is watching but try to be great when someone is not. Just because its late night or early morning should not allow for you to sleep. There was no one at the reception counter as well.

Published on 16 Dec 2023

Jui

young couple

5.0

Passable

It could have been a fantastic holiday but unfortunately, it wasn't!!

Some of the staff were excellent! Sneha at check-in/ check-out, Kartik in housekeeping. Cleanliness, size of the room and bathroom, wifi connection were all very good. The concierge was very helpful.

After check in, we found a letter from the GM in the room stating that there would be maintenance work from 9 am to 6 pm in the hotel and we should cooperate. We had specifically asked for a room away from noise while booking it but were allocated a room with continuous drilling going on next door. We had to complain at least 5 times in 1.5 days to stop it and even had to ask for an escalation of the complaint to the GM to get some response from the hotel. After paying 25,000 INR for 2 nights, this was a shock and totally unacceptable. The lunch and dinner buffet was repetitive and many of the dishes were the same for both meals on one day!

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Published on 09 Dec 2023

Shalini

review category business travellers

3.0

Poor

It was a so so stay. I have had better stays at other properties.

The check-in procedure was very painful. They had overbooked and did not have a room available. They transferred me to another hotel, and I had to wait for 2 hours before they were able to get a room available for me. The staff in the breakfast area was unable to manage the rush competently.

Published on 06 Dec 2023

John

review category business travellers

10.0

Exceptional

Great hotel , will suggest to friends who have money to spend this amount , but worth the amount.

Their cleanliness and warm ambience

The breakfast menu could be changed

Published on 06 Dec 2023

Location & Nearby Places

Kalyani (4.7 Km from city center)

JBS Haldane Avenue (Opp Science City)

15 Nearby Attractions

Science City Kolkata

0.6 km

Salt Lake Stadium

3.0 km

Gitanjali Sports Complex

3.3 km

Mother House

3.6 km

Birla Mandir Kolkata

3.7 km

Birla Industrial & Technological Museum

3.7 km

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Top Facilities

parking

bar

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All Facilities for ITC Sonar, a Luxury Collection Hotel, Kolkata

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink.
Accessibility	Emergency cord in bathroom, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bidet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Air conditioning, Wardrobe or closet, Dressing room, Desk, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating.
Food & Drink	Wine/champagne, Electric kettle, Snack bar, Restaurant, Minibar, Breakfast in the room, Packed lunches, Fruits, Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Linen, Alarm clock, Wake-up service, Lockers, Executive lounge access.
Media & Technology	Cable channels, TV, DVD player, Laptop safe, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Common areas	Garden.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Currency exchange.
General	Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Physical distancing	Mobile app for room service, Physical distancing rules followed.
Pool and wellness	Steam room, Massage, Beauty Services, Outdoor pool, Manicure, Back massage, Hair colouring, Waxing services, Hair treatments, Hot tub/Jacuzzi, Swimming pool, Foot massage, Hair cut, Make up services, Swimming Pool, Fitness centre, Couples massage, Neck massage, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Spa and wellness centre, Full body massage, Massage chair, Hand massage.
Transport	Accessible parking, Car hire, Airport drop off, Parking garage, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
Outdoor & View	City view.

ITC Sonar Kolkata A Luxury Collection Hotel

About ITC Sonar Kolkata A Luxury Collection Hotel

Check Room Options And Availability

Room Types Available

ITC Sonar Kolkata A Luxury Collection Hotel is featured in

Guest Ratings For This Property

Guest Reviews

Arpit

Exceptional

Great Value for money

Farhan

Exceptional

5 star hotel indeeed

Shyam

Very poor

Good property with poor staff

Satadal

Superb

Overall clean rooms, friendly staff, and centrally located.

Lily

Exceptional

It lovely stay , great service

Sajaltrade

Good

Good

Harish

Pleasant

Bad entry experience

Jui

Passable

It could have been a fantastic holiday but unfortunately, it wasn't!!

Shalini

Poor

It was a so so stay. I have had better stays at other properties.

John

Exceptional

Great hotel , will suggest to friends who have money to spend this amount , but worth the amount.

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All Facilities for ITC Sonar, a Luxury Collection Hotel, Kolkata

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