ITC Windsor, a Luxury Collection Hotel, Bengaluru, Bangalore, Karnataka

About ITC Windsor, a Luxury Collection Hotel, Bengaluru

ITC Windsor is a luxury hotel located on Windsor Square. The hotel offers a range of amenities, including a bar, sauna, fitness centre, garden, and business centre. The rooms are spacious, clea (Read More)n, and beautifully decorated, providing a comfortable and relaxing atmosphere. The Hotel has five dining options serving both local and international food alternatives. The property boasts two swimming pools, out of which one is located outdoors. There is also an onsite pub. The nearest attraction is Bangalore Palace which is about 2.5 km from the property.

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Room Types Available

Executive Club Room

Max 2 Adults

2 Photos available

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Additional benefits:- Buy one get one offer or 50% discount during Happy HoursAlarm Clock is on request.

Queen Room with City View - Executive Club Exclusive

Max 2 Adults

4 Photos available

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Additional benefits:- Buy one get one during happy hours 6PM to 8PMThe room has a Step Out Balcony.Alarm Clock is on request.

Towers Room, Club lounge access, Guest room, Queen

Max 2 Adults

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Complimentary cocktail hours from 6PM to 8PM.Alarm Clock is on request.

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ITC Windsor, a Luxury Collection Hotel, Bengaluru is featured in

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Guest Ratings For This Property

8.4

Based on 985 Reviews

100% verified reviews

Comfort

8.83

Cleanliness

8.78

Value For Money

8.09

Facilities

8.52

Guest Reviews

Anil

family with young children

9.0

Superb

Plenty of food and options

Published on 05 Jan 2024

Anthony

young couple

10.0

Exceptional

Everything was exceptional, beautiful hotel,,excellent staff.

Published on 04 Jan 2024

Deepak

young couple

8.0

Very good

breakfast was good, but place was crowded..

Published on 04 Jan 2024

Vinodh

solo traveller

1.0

Bad

Horrible and worst experience. Wont book again.

It was been a horrible experience from the word go.

Needs proper staff they have delayed the billing so much that I will miss the train.

Published on 30 Dec 2023

Banibrata

family with young children

8.0

Very good

Overall a good and memorable stay. The location and views are quite good.

Hotel is located at a stone's throw from the power center of Bangalore, i.e. Chief Minister's official residence on the Golf Course Road, and affords expansive green view of the tree cover in the area. The room had a huge balcony overlooking the Windsor bridge, the pool and view of the road in front. The room was big enough, bed was comfortable, and well appointed. There was plenty of towels, toiletries and linen was impeccably clean. Room had everything you might expect from a 5 star rated hotel. The entrance including the bridge in front, gives off strong old-world colonial era grandeur vibes. Lobby and interiors, dining halls, grand staircase, all remind one of a royal heritage. The Christmas tree and decoration looked beautiful. The restaurants are well known to serve delicious food, and no issues with that. The staff (mostly the young ones) were very warm, welcoming and polite. The senior staff did seem a little lackadaisical though not impolite.

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Room was in the newly renovated 4th floor but the room had few issues. Looks like the renovation project was not monitored well enough. The smart-TV lost internet connectivity 2-3 times, but was promptly fixed by IT team when reported. The bathroom door was extremely tight from the get go and eventually it came off it's overhang rails, to get jammed. Hotel promptly sent in-house carpenter, who tried, called his senior who too couldn't fix it 100% saying that it'd need full rail disassembly. They offered another room, but I declined as we'd have checked out next morning, and didn't wish to waste more time shifting etc. The light-control bed-side switches seem to have some mix-up and need a particular combination to switch to true "nightlight" mode. Also that could be done only from switches on left side of bed, not from the other side, which is usually not how it should be. The morning breakfast spread was quite good including few live counters, however on the second day of our stay with more than an hour before breakfast closure time, there seemed to be too many things needing refilling. I think that the hotel was not well prepared to handle the surge of holiday guests. It took us 15 minutes to be seated, as the breakfast areas was full. The staff was trying it's best though. It'd be good if someone were to monitor the refilling requirements more closely and proactively.

(Read More)

Published on 29 Dec 2023

Arjun

solo traveller

10.0

Exceptional

Unmissable in Bangalore!

This is one of Indias most iconic hotels and for years has been known for its hospitality. Im a big fan of the restaurants here.

Published on 26 Dec 2023

Manish

review category business travellers

10.0

Exceptional

Excellent staff

Not enough open space to go out for a walk

Published on 23 Dec 2023

Partha

young couple

10.0

Exceptional

Everything was upto mark.

Published on 18 Dec 2023

Anil

young couple

10.0

Exceptional

Very friendly staff, great service & clean

Published on 14 Dec 2023

Rupsa

family with young children

3.0

Poor

Not recommended for this price.!

Decoration and cleanliness : The decoration in the common areas of the hotel were top. Cleanliness in the common areas was also good. There was a slight smell from the carpets just outside my room but apart from that it was ok. The cleanliness in the room was not that good because one could see on the wooden flooring that mopping is not done on a very regular basis. The personal bathroom was just about clean but not exceptional. Bedsheets are towels were clean enough. Personnel: The staff were mostly very caring and polite (for exception, see comment on what I did not like). Facilities and security at the hotel were top notch and maintainence of garden and pool were also good. Food was only somewhat good at the Raj Pavilion.

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Food: This was the worst experience at the hotel. I shared my dietary requirements with the staff and one of them assured that this would be taken care of. Despite that, the food that was served to me for dinner contained the allergic substance. This was in one of their restaurants by the name of Dakshin. I was sick for the whole night and the following day with conditions being critical enough for me. This particular personal, when confronted, only went on defence mode while the chef agreed that the food contained the allergic substance. A particular staff member (my impression that he is an assistant to the manager) attributed my sickness symptoms to the fact that being a traveller from Germany, I was not accustomed to the weather and thus made an attempt to overlook the fact that my allergy concerns were not taken care of. He did though also provide some medicines that we had requested. This was also brought to the attention of the duty manager the next day, who in an effort to do something for me, gave me a gift consisting of chocolates. But the health and financial loss that occurred to me have not been compensated by this. I do thank the duty manager for her gesture. Billing: Booking.com had promised me a cheaper rent for the room and I was also wrongly billed at the hotel and overcharged for the room. The duty manager mentioned above has been contacted and she has promised that the extra costs that were wrongly charged will be reimbursed to me. I am waiting for this to happen (it has been 24h since checkout at the time of writing the comment). Price vs. quality factor: Overall, I would not recommend this hotel because of my experience but also because I think the costs are far too high for the services provided, especially in terms of taking personal choices into account. The hotel claims to be a luxury hotel and I would not agree on this point if health concerns and food quality is not taken seriously.

(Read More)

Published on 12 Dec 2023

Location & Nearby Places

Sheshadripuram (2.7 Km from city center)

25,Windsor Square, Golf Course Road

15 Nearby Attractions

National Gallery Of Modern Art, Bangalore

0.5 km

Renaissance Gallery

0.6 km

Karnataka Chitrakala Parishath

0.8 km

Bangalore Palace

0.8 km

Abstract Art Gallery

0.9 km

Jawaharlal Nehru Planetarium

1.1 km

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Top Facilities

parking

bar

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All Facilities for ITC Windsor, a Luxury Collection Hotel, Bengaluru

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Seating Area, Iron, Safety deposit box, Ironing facilities, Socket near the bed.
Food & Drink	Electric kettle, Restaurant, Breakfast in the room, Packed lunches, Dining table, Fruits, Special diet menus (on request), Kid meals, Dining area, Room service, Bar, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Lockers, Executive lounge access, Key access.
Media & Technology	TV, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Common areas	Garden.
Reception services	Concierge service, Valet parking, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Parking, Free parking, Parking on site, WiFi available in all areas.
Pool and wellness	Outdoor pool (all year), Massage, Kids' pool, Beauty Services, Spa/wellness packages, Outdoor pool, Hair colouring, Body scrub, Hair treatments, Swimming pool, Hair cut, Swimming Pool, Fitness centre, Body treatments, Fitness, Hair styling, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Accessible parking, Car hire.
Shops	Barber/beauty shop.

ITC Windsor, a Luxury Collection Hotel, Bengaluru

About ITC Windsor, a Luxury Collection Hotel, Bengaluru

Check Room Options And Availability

Room Types Available

ITC Windsor, a Luxury Collection Hotel, Bengaluru is featured in

Guest Ratings For This Property

Guest Reviews

Anil

Superb

Superb

Anthony

Exceptional

Exceptional

Deepak

Very good

Very good

Vinodh

Bad

Horrible and worst experience. Wont book again.

Banibrata

Very good

Overall a good and memorable stay. The location and views are quite good.

Arjun

Exceptional

Unmissable in Bangalore!

Manish

Exceptional

Exceptional

Partha

Exceptional

Exceptional

Anil

Exceptional

Exceptional

Rupsa

Poor

Not recommended for this price.!

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All Facilities for ITC Windsor, a Luxury Collection Hotel, Bengaluru

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