Jewel Grande Montego Bay Resort and Spa, Jamaica, Jamaica

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Room Types Available

1 Bedroom Romance Partial Ocean View Suite

Max 2 Adults

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This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

2 Bedroom Partial Ocean View Butler Suite

Max 5 Adults

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This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite features a flat-screen TV with cable channels, a washing machine, a minibar, a tea and coffee maker as well as sea views. The unit has 3 beds.

2 Bedroom Ocean Front Suite

Max 5 Adults

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Jewel Grande Montego Bay Resort and Spa is featured in

44 Resorts In Jamaica

$ 40 onwards

Guest Ratings For This Property

8.6

Based on 316 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

8.97

Value For Money

8.18

Facilities

8.7

Reviewers Mention About Jewel Grande Montego Bay Resort and Spa

The Jewel Grande Montego Bay Resort and Spa received positive reviews from guests. They were pleased with the room upgrades, great food and drinks, and the late-night bar. The spa offered a relaxing (Read More)experience and the resort had a beautiful location. The staff was highly praised for their service and the beach was enjoyable, though occasionally dirty. Guests enjoyed the 24/7 room service and variety of food options. Overall, guests highly recommend the resort for a quiet beach getaway with excellent service.

Guest Reviews

Nicholas

family with young children

8.0

Very good

Location and staff and food were great. Shower in room leaked all week and was never fixed (after telling the front desk about the issue 4 times). Also, was forced to pay $1,500 at check in because booking.com messed up our reservation and only charged for 2 adults instead of 2 adults and 2 kids (even though we booked a package with flights and room together).

Room was a little run down.

Published on 03 Jan 2024

John

family with young children

1.0

Bad

We will not be staying at the Jewel grande Montego Bay again

The location of the property was satisfactory

We did not like the weather, the staff, the food, the lack of coral reef, the noisy entertainment at night, the faulty, power quality, we had several power outages while we were here. Of course when the power goes out, the Internet was out, so no Wi-Fi. We had a negative experience.

Published on 02 Jan 2024

Susan

family with young children

8.0

Very good

Lovely property, too bad it is relatively unaccessible, and costly to leave.

Breakfast Buffet and Le Bouchon steakhouse were fantastic! Staff very friendly and helpful.

No ATM on site, because Hotel is only accessible by highway, one is dependent on taxi services which tend to manipulate their rates, despite being posted on a sandwich board outside the main lobby, we were charged more than the posted rates.

Published on 17 Dec 2023

Nicole

group

8.0

Very good

My stay was comfortable and the staff went above and beyond.

The food was excellent, the customer service was good.

The wait at the reception area was too long

Published on 14 Dec 2023

Laura

with friends

7.0

Good

Nice but expected better for price

Clean friendly staff

Food was just ok. Entertainment in the evenings was poor.

Published on 21 Nov 2023

Dajonna

family with young children

10.0

Exceptional

I definitely enjoyed my stay. Was it worth the money I dont think so because youre still paying extra out of pocket an

I love how no matter what issue I had my butlers and front desk staff was able to assist.

I didnt like when I arrived to my villa there was no utensils or plates to cut my birthday cake and share with my family.

Published on 16 Nov 2023

Devon

family with young children

10.0

Exceptional

The food was good. Entertainment every day.

The air-conditioning is very noisy . And the ice will water down your drink FAST.

Published on 14 Nov 2023

Kerry

family with young children

7.0

Good

Service most times was decent, butlers were attentive. But over maintenance on certain aspects of hotel could be better

Conveniently located

Air conditioning wasnt working in restaurants or main parts of hotels. Rooms were fine. Food quality was average not exceptional. Food served as Jamaican not authentic. Jerk chicken was BBQ chicken with jerk sauce. Steak restaurant steaks had to much salt. Drinks were not consistently made. Sometimes they were not drinkable

Published on 13 Nov 2023

Anonymous

family with young children

10.0

Exceptional

My family and I cant wait to go back because we didnt get to go zip lining and tour Montego Bay

We love everything about the property.

Published on 10 Nov 2023

Silicia

young couple

9.0

Superb

I had a wonderful time. The staff was very friendly and accommodating.

The property was well maintained. Room was updated with nice modern decor. The oceanfront balcony was amazing.

A wider selection of Jamaican food at the breakfast buffet would have been nice. Otherwise, everything was great!

Published on 20 Oct 2023

Location & Nearby Places

72.9 Km from city center

Rose Hall, St. James

8 Nearby Attractions

Ras Natango Gallery and Garden

12.5 km

Seven Mile Beach

58.7 km

Negril Cliffs

63.3 km

Nine Miles

63.6 km

Waterfalls

74.4 km

Dolphin's Cove

74.9 km

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Top Facilities

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bar

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All Facilities for Jewel Grande Montego Bay Resort and Spa

Category	Facilities
Activities	Water sport facilities on site, Aerobics, Live sport events (broadcast), Billiards, Snorkelling, Beach, Table tennis, Live music/performance, Windsurfing, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guests have the option to cancel any cleaning services for their accommodation during their stay, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Safety features	Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Non-smoking rooms, Designated smoking area.
Accessibility	Toilet with grab rails, Upper floors accessible by stairs only, Entire unit located on ground floor.
Bathroom	Additional bathroom, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Free toiletries, Toilet, Bathrobe.
Room Amenities	Sofa, Washing machine, Clothes rack, Private entrance, Iron, Socket near the bed, Air conditioning, Desk, Fan, Wardrobe or closet, Seating Area, Safety deposit box, Tile/marble floor, Shallow end.
Food & Drink	Wine/champagne, Stovetop, Kid-friendly buffet, Breakfast in the room, Oven, Special diet menus (on request), Kid meals, Room service, Dishwasher, Refrigerator, Restaurant, Toaster, Dining table, Bar, Kitchenware, Kitchenette, Dining area, Outdoor dining area, Snack bar, Microwave, Minibar, Kitchen, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Security alarm, Smoke alarms, CCTV outside property.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Linen, Wake-up service, Key access, Key card access, Wake up service/Alarm clock, Alarm clock.
Media & Technology	Flat-screen TV, TV, Telephone, Cable channels, Radio.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Physical distancing in dining areas.
Common areas	Shared lounge/TV area, Games room, Garden.
Reception services	Valet parking, Tour desk, 24-hour front desk, Luggage storage, Concierge service, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Parking, Free parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Kids' club, Children's playground, Entertainment staff, Evening entertainment, Indoor play area, Kids' outdoor play equipment, Board games/puzzles, Babysitting/child services.
Pool and wellness	Steam room, Massage, Beauty Services, Pool with view, Spa/wellness packages, Swimming pool, Fitness centre, Facial treatments, Spa facilities, Hair styling, Foot bath, Outdoor pool, Manicure, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body treatments, Pedicure, Spa and wellness centre, Sun loungers or beach chairs, Sun umbrellas, Outdoor pool (all year), Beachfront, Body scrub, Spa lounge/relaxation area, Yoga classes, Make up services, Body wrap, Swimming Pool, Fitness classes, Fitness, Personal trainer, Pool bar.
Transport	Shuttle service (additional charge), Shuttle service, Parking garage.
Outdoor & View	Balcony, Terrace, View, Sea view.
Shops	Barber/beauty shop, Minimarket on site.

Jewel Grande Montego Bay Resort and Spa

Check Room Options And Availability

Room Types Available

Jewel Grande Montego Bay Resort and Spa is featured in

Guest Ratings For This Property

Reviewers Mention About Jewel Grande Montego Bay Resort and Spa

Guest Reviews

Nicholas

Very good

Very good

John

Bad

We will not be staying at the Jewel grande Montego Bay again

Susan

Very good

Lovely property, too bad it is relatively unaccessible, and costly to leave.

Nicole

Very good

My stay was comfortable and the staff went above and beyond.

Laura

Good

Nice but expected better for price

Dajonna

Exceptional

I definitely enjoyed my stay. Was it worth the money I dont think so because youre still paying extra out of pocket an

Devon

Exceptional

Exceptional

Kerry

Good

Service most times was decent, butlers were attentive. But over maintenance on certain aspects of hotel could be better

Anonymous

Exceptional

My family and I cant wait to go back because we didnt get to go zip lining and tour Montego Bay

Silicia

Superb

I had a wonderful time. The staff was very friendly and accommodating.

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