Our overall stay at Kaani Palm wasn't that great.
The first room they provided, Room no 1104 did not get hot water. Had to make several calls and walks to the reception to follow up. Eventiay they then moved us to 1204.
There was a Mandatory 90$ per person New Year dinner fee not disclosed during booking.
No free water refills. We stayed at Triton Prestige(the other 4 star hotel on Maafushi) for 3 nights before our stay at Kaani Palm and they have glass bottles in each room that they refills whenever you request them. At Kaani Palm, they provide just 1L per room, rest is chargeable.
From a 4 star property it's expected that the hotel staff walks us to our room. Here we had to haul our own luggage to and from the lobby during check-in and check-out. There's general hostility and rudeness from the staff.
The lights in the corridors switch off every 15 sec. So please keep your room key handly, or else you have to wave hands to switch the lights back on. Found that slightly annoying.
The breakfast was bad. Not a lot of veg options, my wife eats only veg. Cappuccino are chargeable.(They were not at Triton)
Unfortunately, our 3N stay at Triton Prestige set the bar too high for Kaani. Triton are definitely a better hotel, especially in terms of politeness of staff, general hospitality, quality of rooms, quality of hotel amenities, excursion rates ane overall enjoyment of stay.
3/10. Unless you are getting an exceptional deal, avoid staying here.
(Read More)
See all hotels in Maldives
