Khalidiya Palace Rayhaan by Rotana, Abu Dhabi, Madinat Zayed

About Khalidiya Palace Rayhaan by Rotana, Abu Dhabi

Located in Abu Dhabi, Khalidiya Palace Rayhaan by Rotana offers an excellent location on the Corniche and a small yet beautiful private beach. The hotel may be a bit dated, but it compensates with sp (Read More)acious and well-appointed rooms with stunning views. The hotel's facilities include a huge outdoor pool, sauna, fitness center, and a lush garden. It's worth noting that the hotel does not serve alcohol. Khalidiya Palace Rayhaan offers a relaxing and enjoyable stay in Abu Dhabi.

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Room Types Available

Guest Room with Kitchenette and Balcony

Max 3 Adults

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Our Guest Rooms with balcony. are 50 sqm and decorated in warm colours and feature modern furnishings with two twin beds, sitting area and writing desk, private bathroom with bathtub and walk-in shower. Enjoy your staycation with a beautiful Presidential Palace view.Bed type is subject to availability up on arrival.

Studio with Kitchenette

Max 3 Adults

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This 55-square-metre room faces either the Presidential Palace or City View. Each room comprises of one king bed, sofa chairs, a private bathroom with walk-in shower, and a visitor washroom. A kitchenette is also available on higher floors.

Sea View Studio with Balcony and Kitchenette

Max 3 Adults

2 Photos available

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Perfect for guests seeking maximum value, our well-designed 60 sqm Premium Room Plus features a king bed, a sitting area, open-plan dining area, a smart TV, private bathroom with bathtub and walk-in shower, kitchenette and visitor washroom (is available in some rooms) and a balcony overlooking the breathtaking Arabian Sea views.

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Khalidiya Palace Rayhaan by Rotana, Abu Dhabi is featured in

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Guest Ratings For This Property

8.9

Based on 5647 Reviews

100% verified reviews

Comfort

9.23

Cleanliness

9.22

Value For Money

8.63

Facilities

9.04

Guest Reviews

Brendan

group

8.0

Very good

The previous points sum up our stay.

Wonderful location. Spotlessly clean

Serious issue with lift overcrowding and delays. Only 4 small lifts for such a huge hotel is a disaster. Sometime waiting more than 10-15 minutes for a lift that you could get in. Tried to change Bed and Breakfast deal to a Bed and Lunch deal but hotel point blankly refused. Breakfast times far to overcrowded.

Published on 03 Jan 2024

Alexandru

young couple

10.0

Exceptional

Very good location and clean room

Especially location

Very crowded at the breakfast.

Published on 03 Jan 2024

Roxana

young couple

10.0

Exceptional

Perfect choice for a nice getaway!

The location is perfect and the fact that it has a beach is a plus amongst other hotels in this area. Food is great, people helpful, we liked everything about this place.

nothing

Published on 03 Jan 2024

Zoltn

family with young children

7.0

Good

Very kind and enthusiasticly helpful people from the staff, except one, as well as luxury except our room, besides misun

Very friendly and helpful staff (except one arrogant guy at the reception), well organised procedures to serve the guests, nice pools, nice solutions.

Smelly bed, not obvious explanation how the child bed is solved (paid for 3 persons, while got one bed with one blanket, extra bed would mean extra cost), the interrior (wallpaper, wall joints, tiles and other construction) in the room was low quality job, the sight from the balcony was simply mid-class, not luxury like the other details in the building.

Published on 02 Jan 2024

Viviane

family with young children

1.0

Bad

Not pleasant :(

The property is at a nice location and very big and has a lot of facilities. The rooms are spacious and have beautiful balconies. Both sea view and garden view is nice.

The main problem with this hotel is the service and the staff. The service is zero and the staff are very useless and not helpful at all. They are not smiling or welcoming and they seem not happy with their jobs. We woke up at very unhappy faces and looks, we ask for tea and coffee we dont get it for ages. They serve the food and drink in a very unpleasant way. One waiter even looked at us when we asked him to come to our table, then he walked away and never came. The food quality is very low and its obvious that the managers are saving on food quality and types. The egg station chef outdoor ran out for eggs and ask ME to go grab eggs from inside!!!!! Then he pretended to add ingredients to the omelette while the ingredients plates were empty and he was too lazy to go to refill it, then he asked my son to go to the indoor chef instead!!!!!!!!! I find this ridiculous honestly and should never happen in 5 star hotels. Finally I will never recommend this hotel nor go there again.

(Read More)

Published on 01 Jan 2024

Marek

family with young children

9.0

Superb

Very nice place , calming and relaxing place to spend

Location .

Location

Published on 01 Jan 2024

Batista

young couple

1.0

Bad

Beware - Disappointing Experience at Khalidiya Palace Rayhaan by Rotana

Nichts

We recently stayed at Khalidiya Palace Rayhaan by Rotana in Abu Dhabi, expecting a luxurious 5-star experience as advertised. Unfortunately, our experience was far from it, and I feel compelled to warn others. Upon arrival, the reception insisted on charging my credit card for the full nine days before we even saw our room. Trusting in the hotel's reputation, I complied. However, the moment we opened our room door, we were greeted by an unpleasant odor, and the room's condition was appalling - outdated and unclean, nothing like the pictures advertised. We immediately decided not to stay and informed the staff, who then showed us another room, which was equally disappointing. I contacted Booking.com, explaining the situation and requesting a refund. The hotel's response was slow and unsatisfactory, even after Booking.com's intervention. To our dismay, the hotel insisted on charging us for one night, which I find unacceptable given the circumstances. We were promised a refund for the remaining days, but over a week later, we are still waiting for it. The overall atmosphere of the hotel felt more akin to a mediocre 3-star establishment rather than the promised 5-star experience. The food was also not up to standard, being heavily promoted yet lacking in quality. I strongly advise against staying at this hotel. The reality does not match the advertisement, and the customer service is severely lacking. Please be cautious and consider other options when staying in Abu Dhabi to avoid falling into a similar trap.

(Read More)

Published on 01 Jan 2024

Eman

family with young children

8.0

Very good

View of Balcony

Published on 31 Dec 2023

Sylwek

family with young children

2.0

Very poor

Used facility for smoking people

Location, easy to get taxi & travel, although hard to walk out due to cars blocking all the sidewalks. Good gym and breakfast.

1.Staff pretended to be friendly, but once you ask for anything they got rude and commenting it is what it is. 2.Hotel allows to smoke everywhere - if you are non-smoker, dont go to this hotel. We had people smoking around us and even staff was adding beda so more peope could be cowded around pool and smoke we had small baby by nobody cared and when asked not to smoke at pools bed, everyday we were told hotel allows it and they are on holiday, staff did not care about it. 3.Sauna & relax is a disaster . If anyone wants to get a skin disease, you can go there - smell, lack of hygiene, lack of anyone to manage it. 4. Hotel is used - this is rather 3star facility that once was good but needs detailed refarb. 5. Lack of safety - my pregnant wife fell into wanter pool water outflow of the pool beacuse it was broken and covered. When she fell down people from facility run to her but after this, they covered the problem instead of fixing it. Next day Not to my surprise another person fell in same place they only cared it looks ok since there was a safety control.

(Read More)

Published on 31 Dec 2023

Rk

family with young children

9.0

Superb

Wonderful time spent with family just due to great resort and very friendly staff.

Friendly staff

Beach as well as pool facilities

Published on 28 Dec 2023

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Top Facilities

parking

bar

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All Facilities for Khalidiya Palace Rayhaan by Rotana, Abu Dhabi

Category	Facilities
Activities	Water sport facilities on site, Squash, Beach, Table tennis.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Safety features	Hand sanitizer in guest accommodation and key areas, First aid kit available, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Lift, Non-smoking rooms, Designated smoking area.
Accessibility	Upper floors accessible by elevator, Hearing accessible, Entire unit wheelchair accessible.
Bathroom	Additional bathroom, Slippers, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Bidet, Additional toilet, Free toiletries, Sauna, Toilet, Bathrobe.
Room Amenities	Sofa, Washing machine, Clothes rack, Iron, Interconnected room(s) available, Heating, Socket near the bed, Air conditioning, Desk, Hypoallergenic, Soundproofing, Wardrobe or closet, Dressing room, Seating Area, Safety deposit box, Tile/marble floor, Ironing facilities, Heated pool, Carpeted.
Food & Drink	Kid-friendly buffet, Coffee machine, Special diet menus (on request), Kid meals, Room service, Restaurant, Dining table, Bar, Kitchenware, Kitchenette, Dining area, Electric kettle, Snack bar, Minibar, Kitchen, Fruits, Tea/Coffee maker, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Security alarm, Smoke alarms, CCTV outside property.
Services	Wireless Internet, Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Linen, Wake-up service, Key access, Key card access, Wake up service/Alarm clock, Alarm clock.
Media & Technology	Flat-screen TV, TV, Telephone, Cable channels.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered.
Common areas	Garden.
Reception services	Valet parking, Invoice provided, Tour desk, 24-hour front desk, ATM/cash machine on site, Luggage storage, Express check-in/check-out.
General	Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Physical distancing	Mobile app for room service, Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out, Single-room air conditioning for guest accommodation.
Entertainment and family services	Kids' club, Children's playground, Entertainment staff, Indoor play area, Kids' outdoor play equipment, Baby safety gates.
Pool and wellness	Steam room, Massage, Beauty Services, Spa/wellness packages, Hair colouring, Swimming pool, Foot massage, Fitness centre, Facial treatments, Spa facilities, Hair styling, Outdoor pool, Manicure, Fitness/spa locker rooms, Private beach area, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Hand massage, Sun loungers or beach chairs, Sun umbrellas, Outdoor pool (all year), Kids' pool, Beachfront, Body scrub, Spa lounge/relaxation area, Yoga classes, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness, Back massage, Waxing services, Hair treatments, Pool bar, Full body massage, Massage chair.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Accessible parking, Airport drop off, Parking garage.
Outdoor & View	Balcony, City view, Pool view, Landmark view, View, Sea view, Garden view.
Shops	Barber/beauty shop, Minimarket on site.