Leonardo Royal Hotel Berlin Alexanderplatz

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Facilities for disabled guests
• Soundproof rooms
• Higher level toilet
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Pet basket
• Allergy free room
• Pet bowls
• Lower bathroom sink
• Non smoking throughout

Accessibility

• Upper floors accessible by elevator
• Emergency cord in bathroom
• Toilet with grab rails
• Accessible by lift
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Free toiletries
• Toilet paper
• Hairdryer
• Shampoo
• Slippers
• Sauna
• Shower
• Body soap
• Conditioner
• Toilet
• Bathrobe

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Cleaning services

• Ironing service
• Dry cleaning
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key card access
• Linen
• Wake up service
• Lockers

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Delivered food is securely covered
• Food can be delivered to guest accommodation

Reception services

• 24 hour front desk
• Express check in/check out
• Invoice provided
• Luggage storage
• Currency exchange

Entertainment and family services

• Baby safety gates

Pool and wellness

• Steam room
• Spa lounge/relaxation area
• Fitness/spa locker rooms
• Fitness centre
• Fitness
• Spa and wellness centre
• Sun loungers or beach chairs

Activities

• Cycling

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Exclusive services

• Free gym access

Room Amenities

• Sofa
• Cots
• Sofa bed
• Air conditioning
• Wardrobe or closet
• Desk
• Seating area
• Iron
• Safety deposit box
• Fan
• Trash cans
• Fold up bed
• Non feather pillow
• Interconnected room(s) available
• Ironing facilities
• Heating
• Socket near the bed
• Pants press

Food & Drink

• Refrigerator
• Electric kettle
• Vending machine (drinks)
• Restaurant
• Breakfast in the room
• Vending machine (snacks)
• Coffee machine
• Special diet menus (on request)
• Kid meals
• Outdoor furniture
• Bottle of water
• Room service
• Tea/coffee maker
• Bar

Services

• Free wifi
• Wireless internet
• Wifi
• Internet services

Layout

• Window

Media & Technology

• Cable channels
• Tv
• Streaming service (like netflix)
• Radio
• Laptop safe
• Satellite channels
• Flat screen tv
• Telephone

Common areas

• Sun terrace
• Garden

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Physical distancing rules followed

General

• Parking
• Private parking
• Pets allowed
• Parking on site

Transport

• Parking garage

Outdoor & View

• Terrace
• Landmark view
• View
• Inner courtyard view
• Quiet street view
• Garden view