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Mercure Inverness Hotel

Inverness city centre (0 kms from )
Church St

Ranked 19 out of 50 best hotels in inverness

7.1
2662 reviews

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Room Types Available

Classic Double Room
  • Max 2 Adults
    •

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    Classic bedroom with 1 double bed, HD LED TV, complimentary high-speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities.Sleeps 2 adults.

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    Classic Twin Room
  • Max 2 Adults
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    Classic bedroom with 2 single beds, HD LED TV, complimentary high-speed WiFi, en-suite bathroom, hairdryer and tea/coffee making facilities.Sleeps 2 adults.

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    Privilege Double Room with Riverside or Old Town View
  • Max 2 Adults
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    Upgraded bedroom with a city view, HD LED TV, complimentary high-speed WiFi, Nespresso coffee machine, newspaper, robe and slippers.Sleeps 2 adults.

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    Classic Double Room River Side
  • Max 2 Adults
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    Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV with satellite channels, as well as river views. The unit offers 1 bed.

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    Compact Room With 1 Double Bed
  • Max 2 Adults
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    Compact rooms offer a double bed, HD LED TV, complimentary high-speed WiFi, an en-suite bathroom, a hairdryer and tea/coffee making facilities.

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    Mercure Inverness Hotel is featured in

    Guest Ratings For This Property

    7.1
    Based on 2662 Reviews
    100% verified reviews

    Comfort

    7.88

    Cleanliness

    7.85

    Value For Money

    7.05

    Facilities

    7.34

    Reviewers Mention About Mercure Inverness Hotel

    Guests praised the Mercure Inverness Hotel for its beautiful river-view rooms, cleanliness, comfort, and outstanding breakfast. Some mentioned the need for more lighting in the rooms and additional T (Read More)V channel options. The central location near the station, shops, and restaurants was appreciated. The staff received high praise for their friendliness and exceptional customer service, with specific mentions of Chloe, Zoe, Hayley, Lauren, and the manager, Bill.

    Guest Reviews

    William
    young couple
    10.0
    Exceptional
    Exceptional
    Hotel was in middle of city
    Had to pay 12 for parking at hotel was I think to dear when it's only 6 at local car park

    Published on 03 Jan 2024

    Watt
    young couple
    6.0
    Pleasant
    Hotel is in a good location but a bit tired in places,maybe some staff could be a bit more welcoming
    Good location
    Booked a privelige room, sink didn't drain must have been a blockage thought housekeeping would have noticed this, room was very small. Breakfast staff did not show where anything was and did not ask about dietary requirements. Breakfast food was warm rather than hot.

    Published on 01 Jan 2024

    Geldard
    young couple
    8.0
    Very good
    Very good
    The room and hotel
    The staff waited ages for a drink and the girls at reception wasnt that pleasant

    Published on 01 Jan 2024

    Arion
    young couple
    9.0
    Superb
    Superb
    Location
    Outside Building looks tired, needs a renovation. Shower is not good.

    Published on 01 Jan 2024

    Donna
    young couple
    9.0
    Superb
    Superb
    Great location & Nice staff at reception & fining toom

    Published on 31 Dec 2023

    Jackie
    young couple
    10.0
    Exceptional
    Enjoyable
    Central location
    Nothing

    Published on 30 Dec 2023

    Waine
    young couple
    5.0
    Passable
    Passable
    Central to town and parking spaces ,reception staff good.
    Bar staff unavailable ignored us , light in bathroom bulb not working made it hard to see.

    Published on 30 Dec 2023

    Tg
    young couple
    7.0
    Good
    Good
    Upgraded Room to small, feel claustrophobic

    Published on 30 Dec 2023

    Anonymous
    young couple
    6.0
    Pleasant
    Mediocre. But stafg were hardworking and friendly.
    Decent stay and comfortable rooms.
    Requires a lot of maintenance. Some walls in the (what seems to be recently renovated rooms at least) have damage and holes in them. Bathroom extractor did not work. Breakfast rooms chair coverings are old torn and worn. Lights in bathroom had an electrical connection issue.

    Published on 29 Dec 2023

    Ashutosh
    young couple
    5.0
    Passable
    Passable
    Location of the property is good and close to city centre.
    Parking was not included in the room price and had to be paid separately and was too high as well.

    Published on 29 Dec 2023

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    Top Facilities

    parking

    bar

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    All Facilities for Mercure Inverness Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Billiards.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator.
    Bathroom Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer, Bathrobe, Slippers.
    Room Amenities Ironing facilities, Heating, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Pants press.
    Food & Drink Coffee machine, Fruits, Wine/champagne, Special diet menus (on request), Electric kettle, Snack bar, Kid meals, Restaurant, Breakfast in the room, Packed lunches, Room service, Tea/Coffee maker, Bar.
    Safety & security Fire extinguishers, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Ironing service, Daily housekeeping, Dry cleaning.
    Services & Extras Towels, Key card access, Linen.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, Invoice provided, Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Private parking, Parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Board games/puzzles.
    Transport Accessible parking.
    Outdoor & View River view, View.

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