Mercure Norwich Hotel, Great Yarmouth | Photos, Reviews & Deals @Holidify

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Classic Double Room

Max 2 Adults

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This room comes with an en suite bathroom, flat-screen TV, complimentary Wi-Fi, hairdryer and tea/coffee making facilities.

Classic Twin Room

Max 2 Adults

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This room comes with an en suite bathroom, flat-screen TV, complimentary Wi-Fi, hairdryer and tea/coffee making facilities.

Privilege Double Room

Max 2 Adults

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This room includes free Wi-Fi, a flat-screen TV, and a Nespresso coffee machine. It also offers a newspaper. The en suite bathroom has complimentary toiletries and a hairdryer, along with bathrobes and slippers.

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All Facilities for Mercure Norwich Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Live sport events (broadcast).
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Non-smoking rooms, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by stairs only.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Sofa bed, Wardrobe or closet, Desk, Private entrance, Carpeted, Seating Area, Iron, Ironing facilities, Heating.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	TV, Radio, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Common areas	Shared lounge/TV area.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
General	Parking, Free parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Transport	Accessible parking, Airport drop off, Airport shuttle, Airport shuttle (free), Airport pick up.

Guest Ratings For This Property

7.3

Based on 586 Reviews

100% verified reviews

Comfort

7.98

Cleanliness

8.06

Value For Money

7.23

Facilities

7.38

Reviewers Mention About Mercure Norwich Hotel

The Mercure Norwich Hotel is a bit dated in terms of fixtures and furnishings but offers the convenience of USB ports by the bed. The hotel boasts a large car park suitable for vans. Guests enjoyed t (Read More)he quality of the food, with excellent evening meals and breakfast. Some local amenities are within walking distance. Room furniture may need updating, but the burgers are highly recommended.

Guest Reviews

Graeme

solo traveller

10.0

Exceptional

Good quality of service and good meal

Could not find anything to dislike.

Published on 04 Jan 2024

Susan

young couple

10.0

Exceptional

We totally enjoyed our stay very clean the staff were so nice

Published on 31 Dec 2023

Michael

young couple

9.0

Superb

Staff were excellent

Nothing

Published on 31 Dec 2023

Jill

family with young children

8.0

Very good

Although dated, the staff are excellent, the rooms are warm and comfortable and the WiFi works ok.

The staff were excellent, friendly and helpful,

The bathroom. The fan needs to be upgraded and the shower or bath would really benefit from an extra hand held shower so that you do not have to get in the main shower just to wash your hair. Also the toilet flush was quite weak.

Published on 28 Dec 2023

Thomas

young couple

7.0

Good

Convenient and pleasant enough

Nothing specific but served our purpose

Nothing specific

Published on 27 Dec 2023

John

young couple

8.0

Very good

Enjoyable

Location for our trip. The staff were all very friendly and helpful they make the Hotel

Nothing

Published on 24 Dec 2023

Michael

young couple

7.0

Good

The location was convenient and the staff were polite and helpful.

The breakfast was not good, the hot food had obviously been left out for a while. The pastries were also quite dry. The range of other cold breakfast options was good though.

Published on 22 Dec 2023

Dawn

young couple

8.0

Very good

Room was way too hot

Published on 18 Dec 2023

Victoria

young couple

3.0

Poor

Christmas meal very disappointing!!

Room was very comfy although it looks a very tired hotel but clean

Had work Christmas party, food was not worth the price that we all paid. Xmas roast was very small 2 tiny roast potatoes that were burnt, 2 tiny bits of turkey, a rock hard stuffing ball. Veg: piled high with carrots and a tiny bit of cabbage! Gravy already on the meal not all people like gravy, I do, and had to ask for more Starter: pate with 2 tiny bits of Melba toast, not toast as it should be. Will definitely not book Xmas meal here next year unless it improves. We did stay for breakfast. That was very nice. The staff were lovely and very helpful

Published on 18 Dec 2023